Traveling by train from Ella to Kandy is often listed among the world’s most picturesque train rides, and for good reason. With its lush tea plantations, dramatic viaducts, and cascading waterfalls, this journey offers more than just transportation—it’s an experience that captures Sri Lanka’s natural beauty in a way few other routes can.
While we haven’t personally taken this specific tour, the detailed reviews, consistent ratings, and travel reports paint a clear picture of what you can expect. From the ease of reserving your seats to the stunning vistas that unfold outside your window, this train ride is one of those bucket-list moments for many travelers.
Three things we love about this experience are the convenience of pre-booked tickets delivered directly to your hotel, the awe-inspiring views along the route, and the flexibility to hop off at various stations if you want to explore. The only consideration? The ticket prices are slightly above face value, which can be a bit frustrating if you’re on a tight budget.
This tour is perfect for travelers who want a stress-free way to secure their seats, appreciate scenic landscapes, and prefer not to stand in long lines at the station. Whether you’re a train enthusiast or simply seeking a memorable way to travel between Ella and Kandy, this service offers solid value with a touch of Sri Lankan charm.
Good To Know
- Pre-booked tickets delivered straight to your hotel eliminate the hassle of last-minute rushes.
- Comfortable reserved seats in 2nd or 3rd class ensure a relaxed journey, with 2nd class given priority.
- Breathtaking views of tea estates, waterfalls, and viaducts make this a trip to remember.
- Flexible itinerary allowing stops at Nuwaraeliya, Hatton, Peradeniya, or other stations along the way.
- Reliable service with consistent communication via WhatsApp, giving peace of mind.
- Cost is around $22 per person, with some reviews mentioning a slight markup over face value but still considered good value.
The Experience in Detail
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Booking and Delivery Process
The standout feature of this service is how easy it is to secure your train tickets. Rather than waiting in long queues or fighting for reservations on the day, travelers can pre-book online. Your tickets are then delivered directly to your Ella hotel, usually the evening before or early on the day of travel. This is especially convenient for those on tight schedules or arriving late in Ella.
According to reviews, communication is clear and prompt. Many guests appreciated the constant updates via WhatsApp, which kept them informed about ticket delivery and any schedule changes. One traveler mentioned that their tickets arrived around midnight before their journey—saving stress and last-minute hassle.
Ticket Types and Seat Reservations
Seats are allocated in 2nd or 3rd class compartments depending on availability, with a preference for 2nd class. Passengers are assigned reserved seats, which is a significant perk on such a popular route. However, a few reviews highlight that sometimes travelers receive different class tickets than expected or get seated apart from loved ones, especially in 2nd or 3rd class.
Travelers should note that first-class tickets are also available if you’re willing to pay extra and want more comfort, but most reviews reflect satisfaction with 2nd class reserved seats. The price point of around $22 per ticket offers good value considering the scenic experience, especially when compared to the potential hassle and risk of unreserved tickets on the day.
Departure and Duration
Trains depart from Ella station at 6.40 am and 9.24 am, with the journey taking approximately 6 hours. The ride is lengthy, but the scenery makes every minute worth it. The route winds through tea plantations, crosses impressive viaducts, and passes waterfalls—an evolving landscape that keeps travelers captivated.
You’re free to hop off at stops like Nuwaraeliya, Hatton, or Peradeniya if you want to explore more or break up the trip. Several reviewers mentioned that the flexibility to disembark and explore nearby towns enhances the experience, making it more than just a train ride.
Onboard Experience and Scenery
While the train ride is generally smooth, a few travelers mention that the views outside the open windows are the real highlight—especially in 2nd class where windows can be opened for unobstructed sightseeing. Be prepared for the possibility of some noise and wind, and consider bringing earplugs if you’re sensitive, as one reviewer recommended.
Many reviews echo how stunning the scenery is—rolling hills covered in tea bushes, glimpses of waterfalls cascading down mountains, and the occasional glimpse of traditional villages. The experience is more than a train journey; it’s a moving postcard.
Cost and Value
At $22 per person, the tickets are priced slightly above the face value, mainly due to the platform’s margin and delivery fees. Some travelers expressed frustration at paying more, especially if they could have purchased tickets directly from a local station or agency. However, the convenience, guaranteed reserved seats, and stress-free process often outweigh the extra cost.
Our take is that this service offers excellent value for travelers who prioritize comfort and certainty. The time saved, combined with the scenic reward, makes it a worthwhile expense for many.
Customer Experiences and Insights
The reviews reveal a broad range of experiences—most glowing, some mixed.
- Many highlight trustworthy communication via WhatsApp, with tickets arriving in time and hassle-free.
- A few mention seat allocation issues, such as being separated from loved ones or receiving different class tickets than expected.
- Some travelers encountered train delays or schedule discrepancies, but these are beyond the reservation company’s control, as the trains are operated by Sri Lanka Railways.
- A handful of reviews caution against potential overpricing or last-minute booking limitations, recommending booking well in advance and directly at the station if possible.
One traveler shared how the trip was a “special experience” with minimal crowding and spectacular views—something they would do again. Others, however, suggest that first-class might offer a more comfortable experience, especially if you want to enjoy the ride with less noise and more spacious seating.
Who Should Consider This Tour?
This train ticket service is ideal for travelers seeking stress-free reservations and a scenic journey through Sri Lanka’s iconic landscape. It suits those who:
- Want to avoid the hassle of buying tickets on the day
- Value reserved seating and guaranteed spots
- Are okay with a longer train journey for the views
- Are traveling in a group or with loved ones and want to sit together
- Are open to paying a small premium for convenience
It’s less suited for travelers on a very tight budget or those who prefer last-minute, on-the-spot purchases. Also, if you’re looking for a first-class experience, some reviews suggest that upgrading might be worth considering.
The Sum Up
Overall, booking the Ella to Kandy train tickets with reserved seats through this service offers a smooth, scenic, and memorable way to experience Sri Lanka’s lush landscapes. The convenience of hotel delivery, combined with the breathtaking views and reserved seating, creates a hassle-free journey that elevates the typical train ride.
While the slightly higher price may not appeal to budget travelers, most find the added certainty and comfort well worth it. The ability to hop off at various stations provides flexibility, turning a simple train trip into a mini adventure.
This experience is best suited for those who want to prioritize comfort, reliability, and stunning scenery without the stress of last-minute arrangements. For anyone craving a picture-perfect journey through Sri Lanka’s tea country, this train ticket service is a smart, practical choice.
FAQ
Do I need to show my passport when boarding the train?
Yes, travelers are required to provide passport numbers for the e-ticket, and authorities may check these during the journey.
Can I choose between 2nd and 3rd class seats?
Seats are subject to availability, with 2nd class prioritized. You’ll be allocated based on what’s available at the time of booking.
Will I receive my tickets in time?
Tickets are delivered to your hotel usually the night before or early on the day of travel. Most travelers report timely delivery and clear communication.
Can I get a refund if I cancel?
No, this experience is non-refundable and cannot be changed once booked.
What are the departure times?
Trains depart from Ella at 6.40 am and 9.24 am, with the journey lasting around 6 hours.
Is it possible to get off at stops along the route?
Yes, travelers can disembark at stations like Nuwaraeliya, Hatton, and Peradeniya if they wish to explore during the trip.
How much does the ticket cost?
The price is approximately $22 per person, which includes all fees and taxes. It’s a premium over face value due to convenience.
Is the train ride suitable for young children or elderly travelers?
Most reviews suggest the ride is comfortable and scenic, but long durations and open windows might be less suitable for very young children or those sensitive to wind and noise.
Are there onboard amenities?
While some reviews mention a bar and food options inside the train, specific onboard amenities are not detailed. You might find food and drinks available for purchase.
This scenic Sri Lankan train journey remains a highlight for many travelers, combining comfort with extraordinary views. Whether you’re a photography enthusiast, a scenery lover, or simply seeking a hassle-free way to travel, booking in advance with this reserved seat service is a smart move.