ILY Beauty & HeadSpa 35 Nguyen Huu Huan, Hanoi City

The appeal here is simple: a head spa turns a hair wash into a longer pause, with scalp care and, depending on your package, shoulder work or massage. At ILY Beauty & HeadSpa, you can choose that treatment alone or add a foot, back or full-body massage.

I like two things in particular: the Old Quarter location makes it easy to fit a treatment around a day on foot, and the menu has low starting prices for both head spas and massages. Tea, slippers, a towel and a locker are included, so the visit has a few useful comforts built in.

One point to consider: packages differ, and the exact steps depend on what you book. The spa can also be busy, so reserve ahead and arrive early. One customer was redirected to another spa when ILY was full, which is worth bearing in mind if this specific address matters to you.

At a glance

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• A central address: Find the spa at 35 Nguyen Huu Huan in Hanoi’s Old Quarter, Hoan Kiem.
• Several ways to unwind: Choose a head spa, a massage, or one of the MUST-TRY combos.
• A low entry price: Head spa options start at US$4.05, while massage options start at US$8.49. The headline price is also shown as from $4.45, so check the selected package and final checkout price.
• Comforts included: Tea, a towel, slippers and a locker are provided.
• Useful staff support: English communication is mentioned, and staff members Huy and Yen Mi are named in individual accounts.
• Timing matters: Arrive 10 minutes before your appointment. At 15 minutes late, the appointment is cancelled.

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A head spa that is more than a quick shampoo

The head spa is the natural choice if you want a relaxing break without committing to a full-body massage. The treatment centers on washing and working the hair and scalp. Some packages also include attention to the shoulders and neck, so you may get a little bodywork even when you book a hair-focused service.

A detailed account of the Combo 3 treatment describes upper-back and shoulder massage, work on the legs and arms, a facial and gua sha-style rollers, followed by a mask and a thorough hair wash. A blow-dry finished the session. That is a useful picture of what a combo can include, but do not assume every combo follows the same sequence. The package number and current service details matter.

The hair wash seems to be one of the memorable parts. One account describes a scalp massage that left the head tingling, followed by soft-feeling hair after the blow-dry. If you have never tried a Vietnamese hair-wash treatment, this could be an accessible introduction: familiar salon care, with more time spent on massage and relaxation.

There is a small cultural and comfort note. One person was surprised when soap suds reached their ears during shampooing. If water or products near your ears bother you, say so before the treatment begins. It is easier for staff to adjust when they know your preferences.

Choosing between a head spa, massage and combo

The Head Spa is the most direct pick when your priority is clean, soft hair and a calming scalp treatment. It starts at US$4.05 in the package information, though the overall activity price is also displayed from $4.45. Prices can depend on the option you select, so use the checkout amount rather than the lowest headline figure when comparing.

For more focused bodywork, the menu includes foot massage, shoulder-neck-back massage and full-body hot stone massage, with prices from US$8.49. The available information does not give a treatment duration or spell out the steps for every massage type. If you have a particular area you want treated, confirm the service and pressure with staff before starting.

The MUST-TRY combos start at US$13.55 and suit you if you want a longer-feeling pampering visit with more than one treatment element. Combo 3 has been described as combining body massage, facial care, rollers, a mask and hair washing. Combo 2 has also been praised for joining foot care and a hair wash. These examples show the range, but the names alone are not enough to establish every inclusion. Check the exact combo description when booking.

I would choose a combo when I had a free evening or wanted one stop for several kinds of care. If you are squeezing the appointment between timed activities, a single head spa or massage may be easier to plan. Since no duration is specified here, leave a generous gap rather than guessing how long your chosen package will take.

What the visit feels like from arrival to finish

The address is 35 P. Nguyen Huu Huân, in the Old Quarter. It is a practical spot to pair with nearby sightseeing or a café stop. One customer mentioned visiting after egg coffee, and another found the location easy to reach, including coffee shops across the road. That makes the spa a natural place to take a break after walking, rather than an excursion that needs its own transport plan.

Arrive 10 minutes before the time on your booking. You present your mobile voucher, then have a chance to settle in and use the included locker. The spa is open daily from 09:00 to 22:00, giving you morning and evening options. The appointment is shortened if you are late without notice and cancelled once you are 15 minutes late, with no refund for late arrivals or no-shows. Hanoi traffic and Old Quarter navigation can be unpredictable, so leave a little extra time.

The visit begins with the treatment you selected. Depending on the package, that may mean massage first, followed by facial or hair care, or a head-spa session focused on washing and scalp work. Tea is included, along with a towel and slippers. The available details do not specify private rooms, treatment duration, or whether every service includes a blow-dry, so check those points if they affect your plans.

Staff friendliness is one of the strongest reasons to consider the spa. The welcome and help with organising appointments receive frequent praise, and English communication has been noted as useful for international visitors. Huy, identified as a manager in one account, helped with service advice and Hanoi touring tips. Yen Mi is also named by someone who felt especially relaxed during treatment. Staff assignments can change, so treat those names as helpful details, not a guarantee of who will be working on your visit.

How the price stacks up

The appeal is value: a head spa begins around the cost of a small café order, while massage and combo options let you add more service without moving across town. The low starting price is not necessarily the price for every package, however. The activity summary gives a starting price of $4.45, while the package information lists Head Spa from US$4.05, massage from US$8.49 and combos from US$13.55. Confirm the exact option, treatment inclusions and total before paying.

Tea, a towel, slippers and a locker are included. Personal expenses and tips are not. Gratuities are optional, but if you want to leave one, plan for it separately rather than assuming it is included in the displayed rate.

Price is only one part of value. A combo can be more worthwhile if you want massage and hair care in a single appointment. If all you want is a shampoo and scalp massage, paying for extra treatments may not add much for you. Choose by what you want from the visit, not by the largest package name.

A few practical details before you book

Book ahead if you have a specific time in mind. The spa can be busy, and one person who had reserved was redirected elsewhere because the original location was full. If the address at 35 Nguyen Huu Huân is important to you, confirm that your appointment is at this branch rather than another spa.

Your voucher is valid only for the date and time specified, and you show it on your phone. Keep that phone on silent and avoid using it inside the spa. Outside food and drinks are not allowed; neither are smoking, drinking alcohol, pets or smelly food such as durian. Anyone who appears intoxicated may be refused service.

Tell the operator about any special health conditions before treatment. The operator says it is not responsible for adverse effects arising from a treatment, so raise concerns and ask questions before work begins. If you need to cancel, a full refund is available when you cancel at least 24 hours before the activity date, based on local time.

Who will appreciate ILY Beauty & HeadSpa

This is a good fit if you are staying in or exploring the Old Quarter and want an easy wellness break close to cafés and sightseeing. It should also suit first-timers curious about a Vietnamese hair wash, especially if you like scalp massage and want the option of adding shoulder or bodywork.

You may prefer a different plan if you need a precise treatment length, have strong preferences about water near your ears, or cannot tolerate a possible change of location. In those cases, confirm details directly before booking and leave room in your schedule.

Should you book it?

I would consider ILY Beauty & HeadSpa for a well-priced pause in the Old Quarter, especially if a head spa or a massage-and-hair-care combo sounds appealing. Its central address, included basics and range of treatments make it easy to fit into a Hanoi day. Book the exact package you want, arrive early and confirm the branch. If the original location is essential, do not rely on the booking alone to settle that detail.

FAQ

Where is ILY Beauty & HeadSpa?

It is at 35 P. Nguyen Huu Huân, Hanoi Old Quarter, Hoan Kiem, Hanoi 100000, Vietnam.

What are the opening hours?

The spa is open Monday through Sunday from 09:00 to 22:00.

What treatments can I book?

Options include a head spa, foot massage, shoulder-neck-back massage, full-body hot stone massage and MUST-TRY combo packages.

How much does a treatment cost?

Head spa options start at US$4.05, massage options at US$8.49 and combos at US$13.55. The activity is also shown with a headline starting price of $4.45. Check the price for your selected package at checkout.

What is included?

Tea, a towel, slippers and a locker are included. Personal expenses and tips are not.

How do I show my booking?

Present your mobile voucher at the spa.

How early should I arrive?

Arrive 10 minutes before your scheduled appointment.

What happens if I am late?

An appointment may be shortened if you arrive late without notice. It is cancelled if you are 15 minutes late or more, and late arrivals or no-shows are not refundable.

Can I cancel for a refund?

You can receive a full refund if you cancel at least 24 hours before the activity date, using destination local time.

Are there rules about food, drink or smoking?

Outside food and drinks are not allowed. Smoking and drinking are prohibited, and you may be asked to leave if staff catch you. Pets and smelly food, including durian, are also not allowed.