International Buffet At Sheraton Hanoi West Hotel

The main draw at The Market Restaurant is its range: one buffet brings together Vietnamese and other Asian dishes, European fare, sushi, BBQ, hot pot and desserts. You can make a leisurely meal of it, or use it as a comfortable change of pace from Hanoi’s street food.

I like two things here: the live cooking stations, which add freshly prepared choices to the buffet, and the family activities, including children’s painting and statue coloring, magic shows and balloon twisting. Lunch also includes one juice or soft drink, so you know one part of the bill in advance.

The trade-off is value, especially at dinner. Food quality and choice can vary, and late arrivals may find stations or desserts depleted. Lobster is not included with lunch, so check the exact package and the current menu before you book.

At a glance: buffet choices and practical details

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• More than 50 dishes: The spread is described as Asian-European, with Vietnamese and other Asian selections alongside BBQ, hot pot, sushi and sashimi, cold cuts, cheeses, salads and desserts.
• Live stations add variety: BBQ, hot pot, pho and pasta have been available, though the menu and ingredients can change with the season and stock.
• Lunch includes one drink: The Daily Lunch Buffet includes one juice or soft drink. Other beverages and personal expenses are not included in that package.
• Lobster costs extra at lunch: It is not part of the standard lunch inclusion. A separate Weekend Flame Feast package is listed with lobster.
• Families get a little extra: Complimentary painting and statue coloring are offered for children, with magic shows and balloon twisting also listed.
• The bill depends on the package: Lunch, weekday dinner and weekend dinner have different prices and inclusions. The voucher is for a fixed date, and cancellations or refunds are not allowed.

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At The Market, a hotel buffet with many cooking styles

The Market Restaurant is inside Sheraton Hanoi West Hotel, at 36 Le Duc Tho Street in My Dinh, Nam Tu Liem District. This is a hotel dining room rather than a street-side Hanoi food stall, so the appeal is convenience, air-conditioned comfort and a broad menu in one place.

The buffet’s range is useful if your group cannot agree on one kind of meal. You can choose Vietnamese and Asian dishes, then move on to European-style cold cuts and cheeses, salads, sushi, BBQ or hot pot. A spread of more than 50 dishes sounds generous, but it is a count, not a promise that every dish will suit every palate or remain available throughout service.

That distinction matters. Some diners have found the food delicious and the choice substantial, while others have found the selection limited or the flavors underwhelming. I would treat this as a flexible hotel buffet, not a destination meal built around one exceptional specialty.

At the cooking stations: BBQ, hot pot, pho and pasta

Live stations are among the buffet’s more practical strengths. They give you a chance to choose freshly prepared food rather than relying only on trays set out in advance. The listed stations include BBQ and hot pot, and lunch diners have also encountered pho and pasta.

The station menu can change. Ingredients depend on season and stock, so do not book expecting a particular dish unless the restaurant confirms it for your date. The same rule applies to seafood: one lunch diner found salmon and tuna sashimi and oysters, but that does not make them a guaranteed daily feature.

The BBQ station may be especially appealing if you want hot food with more immediate preparation. But the quality can be uneven. One diner found the meat tough, while other diners praised the seafood and food quality. If a particular dish matters to you, arrive early enough to ask staff what is being served and what is being replenished.

Sushi, seafood and the lobster question

Sushi and sashimi are part of the advertised mix, but the exact range varies. One lunch meal included salmon and tuna sashimi and oysters. A less positive dinner meal had a much narrower seafood choice and no sashimi, salmon or eel sushi. Those contrasting experiences are a useful reminder: a buffet’s headline categories do not guarantee a fixed lineup.

Lobster is the clearest package distinction. It is excluded from the regular lunch inclusion, while the Weekend Flame Feast package is offered with lobster from US$52. The lobster has drawn strong praise, but some diners have still felt the overall weekend buffet did not justify its higher price. If lobster is your reason for going, confirm that the selected package explicitly includes it and consider the full meal, not just the headline item.

Desserts and the importance of arriving on time

Desserts are one of the safer bets. Several diners have liked the dessert spread, and one lunch diner described a good selection of pastries. Another weekday dinner diner particularly enjoyed the plentiful desserts. If you have a sweet tooth, this may be a satisfying finish even if the savory buffet is not uniformly impressive.

Timing can make a real difference. A diner who arrived around 8 pm found that some buffet choices were gone, with little replenishment before closing. The published hours provided for lunch are 11:30 am to 2:30 pm daily. Dinner package hours are not specified here, so check the time attached to your chosen date and aim to arrive near the beginning of service rather than near the end.

This is not a small detail at a buffet. You pay for access to the spread, and a late start can shrink both your choice and the time you have to eat. The restaurant’s replenishment may vary, so early arrival is the simplest way to reduce that risk.

Lunch, weekday dinner or weekend Flame Feast

The Daily Lunch Buffet is the most straightforward package. It includes lunch and one juice or soft drink, and prices are shown from US$24.55, while the experience is also advertised from $26.99. Prices can differ by the option and booking date, so use the displayed price for your exact selection rather than assuming every meal costs the same.

Weekday dinner, Monday through Thursday, is listed from US$28.45. The available comments suggest an uneven but potentially enjoyable meal: some diners praise the range, taste and staff service, while others find the value poor. If you want the dinner setting but do not need the lobster package, this is the lower-priced evening option.

The Weekend Flame Feast is listed from US$52 with lobster, with the package description showing Friday through Sunday. The experience details also describe a Friday and Saturday evening BBQ buffet with free-flow drinks. Since the day wording is not completely consistent, verify the available date and inclusions when choosing. This package is the one to consider for lobster and the advertised beverage package, not simply as a bargain buffet.

For that weekend package, the listed free-flow drinks include premium wines, draft beer, juices and soft drinks throughout the meal. This is a substantial difference from lunch, where one juice or soft drink is included. If you plan to have several drinks, the package may make more sense; if not, compare its higher price with what you actually want to eat and drink.

A relaxed setting, with service that often helps

The room is described as sophisticated, and diners have praised the hotel environment, attentive service and friendly staff. Some found that staff proactively checked whether they needed anything; others especially appreciated the service at dinner. That steady service can make a buffet feel less anonymous and can help if you need to ask about a dish, drink or package inclusion.

The atmosphere may not always be quiet. One dinner was affected by a loud group nearby, a reminder that a hotel buffet is a shared dining room, not a secluded table for two. If a calm meal is important, you can ask about seating when you arrive, but no specific seating arrangement is promised.

Booking through the voucher system has been described as quick, with check-in handled at the restaurant reception. Keep the e-voucher available to present. One diner had to show booking evidence several times because staff did not seem to have confirmation readily at hand, so having the voucher open on your phone is sensible.

What the price buys, and where the value can slip

At lunch, the price buys a broad hotel buffet, a drink, live stations and a comfortable place to sit. That is useful if your party wants choice and convenience. It is less compelling if you are measuring value by seafood abundance or expecting every dish to be a standout.

Dinner prices rise with the package. The lobster weekend meal may suit a special occasion or a diner who specifically wants lobster and free-flow drinks. But the higher cost also raises expectations, and some diners have not felt the food selection or taste justified it. Consider the weekday dinner if you want to keep the cost lower, and the lunch option if a daytime meal fits your schedule.

The Klook offer cannot be combined with other Klook vouchers, in-store promotions or coupons. Additional tax or service charges may apply to other restaurant consumption. The menu is a guide rather than a fixed contract: seasonal ingredients and stock can change without notice.

Who should book this buffet?

I would consider The Market if you are staying nearby, dining with a family that needs different food choices, or looking for a relaxed hotel meal rather than a focused local-food outing. The children’s coloring activities, magic show and balloon twisting can help keep younger diners occupied, while the wide mix gives adults plenty of directions to explore.

It is also a reasonable option for groups where one person wants sushi, another wants BBQ and someone else wants dessert first. The buffet format solves the group decision problem neatly. Just keep expectations grounded: range does not guarantee consistent quality, and popular dishes may be less available late in service.

For a special dinner, book the lobster package only if its specific inclusions appeal to you and you are comfortable with the price. For a simple lunch, the regular package is easier to recommend, especially if you arrive early and value convenience, friendly service and a varied spread more than a guaranteed seafood feast.

FAQ

Where is The Market Restaurant?

It is at Sheraton Hanoi West Hotel, 36 Le Duc Tho Street, My Dinh, Nam Tu Liem District, Hanoi.

What are the lunch opening hours?

The stated lunch hours are Monday through Sunday, 11:30 am to 2:30 pm.

What food is offered?

The buffet is described as having more than 50 Asian-European dishes, including Vietnamese and other Asian food, BBQ, hot pot, sushi and sashimi, cold cuts and cheeses, salads and desserts. The menu can change.

Is lobster included with the lunch buffet?

No. Lobster is listed as not included with the regular lunch package. A separate Weekend Flame Feast package is offered with lobster.

What drink comes with lunch?

The Daily Lunch Buffet includes one juice or soft drink. Other personal expenses are not included.

Are dinner packages available?

Yes. Options include weekday dinner from Monday through Thursday and a Weekend Flame Feast package. The listed package details and dates vary, so check the chosen option before booking.

Are activities provided for children?

Complimentary painting and statue coloring are listed for children. Magic shows and balloon twisting are also offered.

What is the child pricing policy?

Children aged 0 to 5 can eat free, with a limit of one free child per paying adult. Children aged 12 and older pay the adult rate. For children aged 6 to 11, two children can use one adult voucher, and one child aged 6 to 11 pays directly at the restaurant.

Can I cancel or get a refund?

No. The stated policy allows no cancellations or refunds. The voucher is valid only for the specified date and time, if a time is specified.