Edge Observation Deck & Optional Statue of Liberty 60 Min Sightseeing Cruise

Perched on the edge of anticipation, visitors to the Edge Observation Deck are transported to new heights, where the cityscape unfolds like a vibrant tapestry beneath their feet.

And for those seeking to further enjoy the wonders of New York City, an optional 60-minute Statue of Liberty sightseeing cruise awaits, promising breathtaking views of this iconic symbol of freedom.

But beyond the allure of these experiences lies a world of pricing and booking details, the intricacies of selecting dates and travelers, and the inclusions and potential challenges that may arise.

As the story unfolds, discover the ins and outs of this remarkable journey, where panoramic vistas and treasured landmarks await, and where every step taken offers a glimpse into the heart and soul of the Big Apple.

Good To Know

• The experience includes a visit to the Edge Observation Deck for skyline views and a 60-minute Statue of Liberty Sightseeing cruise.
• The package offers convenience and cost-saving options, such as combining both landmarks in one package and the option to visit St. Patrick’s Cathedral as an alternative to the ferry tour.
• There have been issues and dissatisfaction reported with Viator, the booking agency, including difficulties in obtaining tickets, confusion with the ticket redemption process, and frustration with customer service.
• Lack of communication and organization has been a common complaint, with some customers experiencing no one being present at the destination upon arrival and difficulty in contacting anyone through email or phone.

Pricing and Booking Details

When it comes to pricing and booking for the Edge Observation Deck & Sightseeing Cruise experience, travelers have a variety of options to choose from.

The pricing for the Edge Observation Deck starts at $56.99, but travelers can save $3.00 with a price of $59.99. There’s also a Lowest Price Guarantee to ensure that you get the best deal.

To book, simply check the availability for your selected date and the number of travelers. The booking process is convenient, allowing you to reserve now and pay later, with free cancellation up to 24 hours before the experience starts.

However, there have been some issues with Statue of Liberty tickets. The voucher instructions may cause confusion as they explain that no additional ticket is needed for the 60-minute cruise. Plus, some travelers have experienced difficulty in obtaining their tickets from the tour guide, leading to frustration and dissatisfaction.

Selecting Date and Travelers

To start planning your Edge Observation Deck & Sightseeing Cruise experience, select your desired date and number of travelers. Here are some key points to consider when choosing your date and making your reservation:

• Meeting point options: There are multiple meeting points available for this tour, making it convenient for you to choose the one that’s most convenient for you.

• Mobile ticket availability: With mobile tickets, you can easily access your tickets on your phone and avoid the hassle of printing them out.

• Easy search for meeting points: The tour provides an easy search option to find the meeting point that suits you best.

• Activity ends back at the meeting point: After enjoying the Edge Observation Deck and the Statue of Liberty Sightseeing Cruise, you’ll return to the same meeting point.

• Offered in multiple languages: This experience is offered in English and four other languages, ensuring that language barriers aren’t a problem.

Overview of the Experience

Experience the Edge Observation Deck and Sightseeing Cruise, a captivating adventure that offers breathtaking skyline views, a visit to the iconic Statue of Liberty and Ellis Island, and the convenience of combining both landmarks in one comprehensive package. Whether you prefer a quick one-day tour or want to learn about the experience over two days, there are duration options to suit your individual preference. The Edge Observation Deck provides an opportunity to capture stunning photos and enjoy 360° views of the New York skyline. The 60-minute Statue of Liberty Sightseeing cruise allows you to explore the famous statue and Ellis Island. This unforgettable experience is offered in multiple languages, ensuring that language options are available to cater to a diverse range of visitors.

Inclusions and What to Expect

Included in the Edge Observation Deck & Sightseeing Cruise package are access to the Edge Observation Deck, a 60-minute Statue of Liberty Sightseeing cruise, and admission tickets to both attractions. With this package, visitors can expect a seamless and hassle-free experience, allowing them to fully enjoy the iconic landmarks of New York City.

Here’s what to expect:

• Hassle-free entry to the Edge Observation Deck
• Capture photos and enjoy 360° views of the New York skyline
• Bonus walking tour of Hudson Yards after the Edge visit
• Optional tour options available for cost-saving and convenience
• Choose to visit St. Patrick’s Cathedral as an alternative to the ferry tour

Whether you’re looking to take in the breathtaking views from the Edge Observation Deck or cruise along the waters to catch a glimpse of the Statue of Liberty, this package ensures an unforgettable Edge Observation Deck experience and Statue of Liberty cruise experience.

Issues and Dissatisfaction With Statue of Liberty Ticket

Customers have reported several issues and dissatisfaction with their Statue of Liberty ticket experience. Some of the main concerns revolve around the difficulty in obtaining the ticket and the lack of clarity in the ticket redemption process.

Here is a table summarizing the key problems faced by customers:

These issues highlight the need for better customer support, clear instructions, and improved organization to ensure a smooth and satisfactory ticketing experience for visitors to the Statue of Liberty.

Negative Experience With Viator

Amidst the dissatisfaction with the Statue of Liberty ticket experience, one particular issue that stands out is the negative experience customers have had with Viator, the booking agency involved in the process.

Viator customer service has been a source of frustration for many, with customers reporting difficulty in obtaining their tickets from tour guides and confusion regarding the ticket redemption process. Lack of affiliation between Viator and B&H Photo has also been a point of contention.

Customers have expressed their frustration with the lack of solutions provided by Viator’s customer service, leading to an inability to enjoy the Statue of Liberty tour and a lack of available refunds.

The negative experiences with Viator have left customers feeling dissatisfied and seeking alternative booking options.

Lack of Communication and Organization

The lack of communication and organization has been a significant source of frustration for customers during their experience with the Edge Observation Deck and Sightseeing Cruise. Many customers have expressed their dissatisfaction with the lack of customer support and transparency in the ticket allocation process.

One common issue is the difficulty in obtaining tickets from the tour guide, leading to confusion and frustration. In addition, there have been instances where customers arrived at the destination only to find no one present to assist them, and their attempts to contact the company through email or phone were unsuccessful.

On top of that, there have been complaints about incorrect ticket allocation, with some customers receiving tickets for the wrong number of people. These experiences highlight the need for improved communication and organization to ensure a smooth and enjoyable customer experience.

Dissatisfaction With Booking Agency and Ticket Experience

As frustrations continued to mount with the lack of communication and organization, customers also found themselves increasingly dissatisfied with their experience with the booking agency and ticket allocation for the Edge Observation Deck and Sightseeing Cruise. The booking agency problems and ticket delivery issues further exacerbated their dissatisfaction.

• Inadequate customer service from the booking agency
• Difficulties in obtaining tickets and confusion with the redemption process
• Lack of affiliation between the booking agency and other establishments
• Frustration with customer service and the lack of satisfactory solutions
• Inability to enjoy the Statue of Liberty tour and no refund available

These issues highlighted the shortcomings of the booking agency, leaving customers feeling let down and dissatisfied with their overall ticket experience. From delays in receiving tickets to incorrect ticket allocation, the ticket delivery process proved to be a source of frustration for many.

As a result, customers were left questioning the value and reliability of booking through this agency, leading them to consider alternative options for future bookings.

Common Questions

Can I Visit the Edge Observation Deck and Statue of Liberty on Different Days?

Yes, visitors can visit the Edge Observation Deck and Statue of Liberty on different days. Transportation options are available for visiting both attractions, allowing for flexibility in planning and experiencing these iconic landmarks.

Is There a Separate Line or Skip-The-Line Option for the Edge Observation Deck and Statue of Liberty?

Yes, there is a separate line option for both the Edge Observation Deck and Statue of Liberty. Visitors can skip the regular lines and enjoy a faster entry to these attractions for a more efficient and enjoyable experience.

Are There Any Age Restrictions for Visiting the Edge Observation Deck and Statue of Liberty?

Visitors of all ages can enjoy the Edge Observation Deck and Statue of Liberty. It is possible to visit both attractions on different days, allowing for a more flexible and personalized experience.

Can I Bring a Camera or Tripod to the Edge Observation Deck?

Yes, visitors are allowed to bring cameras to the Edge Observation Deck. However, there are certain camera restrictions in place. It is recommended to check the official website for photography tips and guidelines.

Are There Any Food and Drink Options Available at the Edge Observation Deck and Statue of Liberty?

Yes, there are food and drink options available at both the Edge Observation Deck and the Statue of Liberty. Visitors can choose to visit the attractions on different days and there are separate lines or skip the line options. There are no age restrictions for visitors and bringing a camera or tripod to the Edge Observation Deck is allowed.

The Sum Up

To sum it up, the Edge Observation Deck and optional Statue of Liberty 60-minute sightseeing cruise offer a unique and memorable experience for visitors. With stunning skyline views and the opportunity to explore iconic landmarks, it’s a must-see attraction in New York City.

However, some visitors may encounter issues such as ticket problems and lack of communication. Despite these challenges, the overall experience promises to be a remarkable and worthwhile adventure.

So don’t hesitate to book your tickets and embark on this exciting journey.