Heavenly Spa Experience by Westin Singapore

Heavenly Spa by Westin offers a straightforward city reset: pick a treatment, head to the 35th floor of The Westin Singapore, and set aside time for a massage or facial. The shortest option, a 30-minute City Escape Massage, suits a tight schedule; longer treatments give you more time for focused care.

I like the choice of treatment lengths and styles, from a quick session aimed at targeted relief to a 90-minute massage designed for slower, more thorough work. I also like the practical location near two MRT stations, plus the welcome drink and spa-facility access included with the 30-minute package.

One point to check before booking: access to spa facilities is included, but the specific facilities are not listed. A note about the jacuzzi also suggests you should ask staff how it works if using it matters to you. Reserve at least 24 hours ahead, and remember that the voucher cannot be cancelled or refunded.

Key points

• The 30-minute City Escape Massage is the quickest option and focuses on targeted relief.
• The 90-minute treatments include deep muscle, gemstone, and Aspire massages, each with a different stated purpose.
• The Lift From The Peaks Facial is a 60-minute anti-aging treatment inspired by the Swiss Alps.
• The Westin’s 35th-floor location is about a five-minute walk from Downtown or Shenton Way stations.
• The package includes a welcome drink and spa-facility access, though the facilities themselves are not specified.
• Book ahead and check the terms: appointments require 24 hours’ notice, and vouchers are nonrefundable.

A 35th-floor pause in central Singapore

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Heavenly Spa by Westin is inside The Westin Singapore at 12 Marina View, Asia Square, Tower 2, Level 35. Its central location makes it a useful option if you want to fit a spa visit into a day in the city without building a longer excursion around it.

The location is especially practical by MRT. Downtown and Shenton Way stations are each about a five-minute walk away, so you can reach the spa without arranging a taxi or spending much of your day in transit. The address is specific enough to enter into a map app, but do check that you have the right tower and level: the spa is in Tower 2 on Level 35.

The experience is built around treatments rather than a long itinerary. You arrive at the spa, have the included welcome drink, take your chosen treatment, and have access to the spa facilities. The available information does not name those facilities or describe their layout, so I would not book on the assumption that a particular sauna, pool, or jacuzzi is part of the deal. Ask the spa directly if a specific amenity is important to you.

The spa is open daily from 10 a.m. to 10 p.m. That wide window gives you room to plan a morning appointment or a late-day break. Still, your preferred time is not guaranteed unless you reserve in advance.

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Choosing the treatment that fits your day

The City Escape Massage is the most compact choice. The 30-minute version is described as a quick treatment for targeted relief, and the package information also lists a 45-minute option. If you want a short break between other plans, this is the one to consider. Its shorter duration means it is better suited to one focused session than to a long, whole-body recovery ritual.

The Deep Muscle Massage lasts 90 minutes and uses slow, deliberate pressure and targeted techniques to ease tightness, support circulation, and promote muscular recovery. That longer session is the clearest match if your main concern is muscle tension rather than a brief pause. The description does not specify pressure adjustments or the body areas covered, so share your preferences when arranging the appointment.

The Heavenly Gemstone Massage is also 90 minutes. It uses warm gemstones and is intended to improve circulation, ease stress, and restore a sense of balance. The warm stones make this option distinct from the more muscle-focused treatment, but the available details do not explain which stones are used or how the massage is structured. If warmth and a slower treatment appeal to you, it may be the option to ask about.

The Aspire Massage, another 90-minute treatment, is described as a session for relaxation, renewal, and indulgence. Its description is less technical than the deep muscle massage, which makes it a reasonable choice if your priority is taking time out rather than addressing a particular ache. Ask the spa what techniques it includes if you want to compare it closely with the gemstone massage.

For skin-focused care, the Lift From The Peaks Facial lasts 60 minutes. It draws on techniques and products inspired by the Swiss Alps and aims to lift and firm the skin while refreshing its appearance. This is the only facial in the listed options, and it may suit you better than a massage if skincare is your main reason for booking. The product names and facial steps are not specified, so anyone with sensitivities or particular skincare needs should check those details with the spa before confirming.

What your appointment includes, and what it does not promise

The 30-minute City Escape package includes the massage, a welcome drink, and access to spa facilities. Those extras add value by making the visit more than a treatment appointment alone, especially if you have time to use the facilities before or after your massage.

The description does not say how long facility access lasts, which amenities are open to package holders, or whether access is restricted by appointment time. Treat the wording as access to the spa’s facilities, not a guarantee of any particular feature. If you are booking mainly for a jacuzzi or another amenity, confirm that it is operating and available to you before paying.

There is one useful practical note about the jacuzzi: a person booking a 45-minute City Escape Massage found it seemed to run automatically and that staff were unsure how to turn it on. That does not establish how it works on every visit, but it is a good reason to ask the spa about the controls and availability rather than assuming you will be able to use it without help.

Only two ratings are available for this experience, both at five out of five. One accompanies a 90-minute gemstone massage and praises the environment as a place to relax for an afternoon. That fits the longer treatment’s appeal, but two ratings are too small a sample to tell you how every visit will go. The practical takeaway is simple: the setting and longer session may suit an unhurried break, while questions about specific facilities deserve a direct answer before you book.

Comparing the price with the time you get

The experience starts at $90.80 in the general price information. The package list gives specific prices in US dollars: US$82.55 for a 30-minute City Escape Massage, US$101.35 for a 45-minute City Escape Massage, US$170.75 for the 60-minute facial, and US$197.05 for each of the 90-minute massages. Since the starting price and package prices use different currency formatting, check the final price and currency shown at checkout.

The short massage costs less, but it gives you only half an hour of treatment. That can be good value if you want targeted relief and a convenient break close to central Singapore. The 45-minute version adds time for a longer massage without the jump to a full 90-minute appointment.

The longer treatments cost more, but they also take substantially more time and have a more specific focus. The deep muscle massage is the one to compare if tightness and recovery matter to you. The gemstone massage offers a warm-stone approach, while Aspire is framed around relaxation and renewal. At the same listed price, your choice should rest on the style you want, not an assumption that one is more intensive or luxurious than another.

The facial sits between the short massage and the 90-minute sessions in duration and price. It is a distinct option if lifting and firming are your priorities, but the treatment description does not include a detailed sequence or product list. If that level of detail affects your decision, ask before booking.

Prices are stated as starting amounts, and the voucher cannot be combined with other offers, promotions, or vouchers. Do not count on stacking a discount, and make sure you understand the amount and currency at checkout.

Booking around the rules and getting there

You must be at least 21 years old to take part. An appointment needs to be reserved at least 24 hours in advance, either by email at [email protected] or by calling +65 6922 6977. If your plans change, the stated rescheduling or cancellation request must also be made by phone at least 24 hours ahead. However, the package terms say no cancellations or refunds are available, so do not assume a late change will return your money.

The voucher is valid for 30 days from the booking confirmation date and expires at midnight on its final day. That window is useful if you are planning a short visit, but it is not an open-ended credit. Confirm your appointment time promptly after booking and leave enough room to use the voucher before it expires.

You should receive booking confirmation within minutes. If it does not arrive, contact customer support. The spa itself is open every day from 10 a.m. to 10 p.m., but you still need a confirmed appointment for your treatment.

For the trip, use Downtown or Shenton Way station and allow about five minutes on foot. The full address is Heavenly Spa by Westin, 12 Marina View, Asia Square, Tower 2, Level 35, The Westin Singapore, 018961. If you are planning to use the facilities as well as your treatment, arrive with enough time and ask the spa how access is timed.

Who should book Heavenly Spa by Westin?

I would consider this spa if you want a hotel-based treatment in a central location and value having several styles to choose from. The short City Escape Massage is convenient for a busy day; the 90-minute options suit you better if you want to give the appointment a larger share of the afternoon. The facial is a clear alternative for anyone seeking a skin treatment rather than a massage.

It is less suitable if you need flexible cancellation, want guaranteed access to a named facility, or prefer to book without an advance appointment. The package rules are firm, and facility details are limited. Get answers to those questions before paying, especially if the jacuzzi or another spa amenity is central to your plans.

Book it if the treatment itself is your priority, you can commit to a reserved time, and the price fits your budget. Pause before booking if you are counting on a particular facility or may need to cancel. A quick call to the spa can clarify those points and help you choose the right treatment length.

FAQ

Where is Heavenly Spa by Westin?

It is at The Westin Singapore, 12 Marina View, Asia Square, Tower 2, Level 35, Singapore 018961.

How do I get to the spa by train?

Downtown and Shenton Way MRT stations are each about a five-minute walk from the spa.

What are the spa’s opening hours?

Heavenly Spa by Westin is open Monday through Sunday, from 10 a.m. to 10 p.m.

How far ahead do I need to reserve?

You need to reserve at least 24 hours in advance. Contact the spa by email at [email protected] or phone at +65 6922 6977.

What is included with the 30-minute City Escape Massage?

The package includes a 30-minute City Escape Massage, a welcome drink, and access to spa facilities. The specific facilities are not listed.

Can I cancel or get a refund?

The package terms say cancellations and refunds are not available. For rescheduling or cancellation requests, call the operator at least 24 hours in advance, but confirm the applicable terms directly with the spa before booking.