Sapporo Ski & Snowboard Rental | Snowboard, Ski, Arc’teryx Ski Wear | Susukino INFINITY CITY

Sapporo makes it easy to get to the snow, but hauling bulky ski wear and a board through the city can turn arrival day into a chore. INFINITY CITY puts rental pickup in central Susukino, where you can try on Arc’teryx outerwear and collect your equipment before setting off for your ski plans.

I like two practical things here: staff can help in Chinese, English, or Japanese, which makes sizing and equipment choices less stressful, and the shop offers high-end gear, including Arc’teryx outerwear and selected MOSS, Armada, and Gentemstick boards. Same-day board swaps are also free, subject to availability, so you can ask about changing your setup if conditions or feel call for it.

One point to check before booking is the fit: snowboard and ski boot sizing may not offer half-size adjustments, and brands, styles, sizes, and Step On bindings depend on your selected package and stock. This is a rental service, not a ski lesson or transport to a resort, so you still need to arrange your own trip to the slopes.

• Susukino pickup: Collect and try on your gear at the INFINITY CITY shop, about seven minutes from Susukino Station.
• Arc’teryx outerwear: Jackets such as Beta, Rush, and Sabre SV may be available, depending on stock and package.
• Several rental levels: Choose ski or snowboard equipment, outerwear, or a full set, with premium options at higher prices.
• Board options for different riders: Selected MOSS, Armada, and Gentemstick models are offered, with newer MOSS, Ogasaka, and BURTON options noted for the 2026 season.
• Multilingual assistance: Staff can help in Chinese, English, and Japanese with fitting and equipment details.
• Convenient extras: Hotel delivery may be available for an additional charge, and Japanese ski insurance can be purchased in store.

Start your ski plans in central Susukino

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The main appeal is straightforward: you can rent gear in Sapporo rather than starting your ski day at a resort rental counter. The shop is at THE SUSUKINO SQUARE WEST 1F, 5 Chome-3-6 Minami 6 Jonishi, in central Sapporo. It is about a seven-minute walk from Susukino Station on the Namboku Subway Line.

That location is useful if you are staying in or near Susukino and want to handle fitting before you head to the slopes. You can also return to the shop after your rental period rather than carry equipment through your whole stay. The store is open from 9:00 to 20:00, giving you a good part of the day to arrange pickup or return, though you should plan around your selected voucher date and time.

This is not an all-in-one ski day. The rental does not include a resort transfer, lift ticket, or instruction in the supplied package details. Think of INFINITY CITY as the equipment stop that can simplify your Sapporo logistics, not as the day’s main activity.

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Choose the package that matches your packing list

The package options range from equipment-only rentals to full sets with ski wear. The listed choices are Regular Ski Gear from US$49.05, Premium Ski Gear from US$70.09, Full Set Ski Wear & Gear from US$126.15, and Full Set Premium Ski Wear & Gear from US$161.15. The experience is also advertised from US$44.15, so check the price and contents for your selected date and package before you book.

The regular package details specify standard skis or a snowboard plus snowshoes. Other items, such as ski boots and clothing, depend on the package you choose. If you already own a warm jacket and pants, an equipment-focused option may be enough. If you are flying with limited luggage, the full-set choices can save you from packing bulky outerwear.

Premium costs more, but it may make sense if you care about board selection or want a higher-end setup. The shop lists selected MOSS, Armada, and Gentemstick models, and the 2026 season adds MOSS, Ogasaka, and BURTON options. BURTON Step On bindings may also be available, but you should confirm that the board, boots, and binding setup you want are included or available as an upgrade.

The most useful comparison is not simply the price of one rental against another. Factor in what you would otherwise bring, the hassle of carrying it, and whether you value a particular brand or fit. The advertised prices are starting points, not a promise that every premium item or clothing size is included in every plan.

Try on Arc’teryx before you leave the shop

Arc’teryx is the main clothing draw. The outerwear range includes models such as Beta, Rush, and Sabre SV, with the specific jacket depending on availability. The stated apparel size range is S to XL, also subject to stock, so tell the shop your size needs before you rely on a particular model.

Trying on clothing at the store is more useful than simply collecting a bag. You can check the fit and ask staff to clarify what your package includes before heading out. That is especially helpful if you do not speak Japanese fluently: staff offer service in Chinese, English, and Japanese, and can assist with sizing and the rental process.

One practical perk is that fresh clothing can be arranged for each ski day, according to the package details described by customers. That can make a multi-day rental more pleasant than wearing the same damp or sweaty layers again. Confirm exactly how clothing changes work with your chosen plan, as the package contents and arrangements may differ.

Get fitted, collect equipment, and ask for instructions

Expect the in-store process to begin with registration, fitting, and adjustments. Staff then hand over the equipment and explain its use. This is the moment to be clear about your experience level, preferred fit, and any concerns about boots or bindings. A careful fit matters: uncomfortable boots can sour a ski day faster than a long lift queue.

The shop lists snowboard lengths from 142 to 167 cm. Ski and snowboard sizes, styles, and brands remain subject to actual stock, so do not treat the listed range as a guarantee for a specific model. One sizing limitation to keep in mind is that snowshoe sizes may be available only in whole numbers, without half-size adjustment. If your shoe size falls between sizes, ask about the fit before you finalize the rental.

The maintenance process includes drying, sterilization, deodorizing, and waxing, with a record of maintenance history. That attention is reassuring when you are renting equipment that has been used by others. It does not remove the need to inspect your gear at pickup: check that the equipment matches the plan and that boots and bindings feel right before you leave.

Take advantage of board changes when conditions shift

A useful feature for snowboarders is the option to switch boards on the same day at no extra charge, subject to availability. Snow conditions and personal preference can change what feels right, so this gives you a little flexibility beyond a fixed rental choice. Ask the staff how to request a change and what models are on hand that day.

The option is not a guarantee that every board will be available. Popular sizes or specific models may be in use, and the shop’s brands and styles depend on stock. Still, if you are unsure which board suits you, being able to ask about alternatives is a practical advantage, especially when you are considering a premium model.

The store also offers waxing on site for a reasonable additional price, based on the experience described by customers. This is separate from the included rental, so ask about the cost and timing if you want it. As with the board swap, it is a useful add-on, not something to assume is part of your package.

Delivery can spare you the equipment carry

Hotel delivery and pickup are available as add-ons, with service areas and arrangements depending on the plan. This can save you a trip back to the shop with skis, boards, or several bags of clothing. If you are travelling with family or have a tight schedule, ask whether your accommodation is within the delivery range and how fitting is handled.

The store’s central location is already convenient for many Sapporo stays, but delivery may be worth the extra cost if carrying gear would be awkward. The details are plan-specific, so confirm the service before you build your schedule around it. The included information does not specify a delivery fee or a precise service radius.

Japanese ski insurance is another optional in-store purchase. It is provided through major Japanese insurance companies, but coverage and eligibility depend on the policy terms. Ask what is covered and read the conditions before buying; the availability of insurance does not mean it is automatically part of the rental.

What the price buys, and what it does not

The strongest value is convenience paired with gear quality. You can arrange your rental in the city, get help with fitting, and avoid beginning your day by sorting out equipment at the ski hill. For visitors who do not own ski wear, the full-set packages also remove a bulky packing problem.

The price is less compelling if you already own suitable clothing and equipment, or if you need a specific model that is not guaranteed to be in stock. Premium packages cost considerably more than regular gear, so compare the included items rather than choosing by name alone. Ask whether Step On bindings, a particular board, or an Arc’teryx jacket are part of your selected plan or require an extra charge.

The supplied package information says standard skis or a snowboard plus snowshoes are included in the regular gear package. Other personal expenses and tips are not included. Since the exact bundle varies, confirm what you will receive before paying, especially if you need boots, clothing, or a particular size.

Who will get the most from this rental

I would consider this shop if you are staying in central Sapporo, want to travel light, and value a straightforward fitting process. The multilingual service is a real help if equipment terminology feels daunting, and the city-center pickup can save time compared with sorting everything out at a resort.

It also suits snowboarders who want to compare higher-end boards or ask about Step On bindings, provided they are flexible about availability. Skiers and snowboarders who already own some of their gear can choose a narrower rental plan instead of paying for a full set.

It may be less suitable if you need a precise boot half-size, require a guaranteed model or size, or expect transport, lessons, and lift access in one booking. Participants must be at least 15 years old. Confirmation is issued within 24 hours, and the voucher is valid only on the selected date and time, so make sure your rental timing fits your ski plans.

Should you book INFINITY CITY?

Book it if you want a central Sapporo rental shop with Arc’teryx clothing, good equipment choices, and help in Chinese, English, or Japanese. The best reasons are the convenient Susukino location, the ability to try things on, and the chance to arrange a same-day board change when stock allows.

Before you commit, check the exact package contents, your boot and clothing sizes, and whether your preferred board or Step On setup is available. If you want gear delivered to your hotel, confirm the service area and cost. For a visitor who would rather ski than haul equipment around town, this rental can be a smart part of the plan, as long as you treat availability and add-ons as details to verify.

FAQ

Where is INFINITY CITY in Sapporo?

The shop is at THE SUSUKINO SQUARE WEST 1F, 5 Chome-3-6 Minami 6 Jonishi, Chuo Ward, Sapporo. It is about a seven-minute walk from Susukino Station on the Namboku Subway Line.

What are the shop’s opening hours?

The listed business hours are 9:00 to 20:00.

What languages can staff speak?

Service is offered in Chinese, English, and Japanese.

What is included in the regular ski gear package?

The regular ski gear package details list standard skis or a snowboard plus snowshoes. Other items depend on the selected package.

Can I rent Arc’teryx ski wear?

Arc’teryx outerwear is offered, including models such as Beta, Rush, and Sabre SV. Specific styles and sizes depend on availability and the package you select.

Is hotel delivery available?

Hotel delivery and pickup are available as an add-on. The service area and arrangements depend on the plan, so confirm that your accommodation is covered.

Is there an age requirement?

Yes. Participants must be at least 15 years old.