The Healesville Sanctuary and Puffing Billy Scenic Bus Tour is like a captivating journey through a living, breathing tapestry of nature and history. This popular tourist attraction in Melbourne, Australia, offers an exceptional opportunity to take in the wonders of the renowned Healesville Sanctuary, where diverse wildlife and conservation efforts intertwine.
But that’s not all – you will also have the chance to embark on a nostalgic adventure aboard the iconic Puffing Billy steam train, meandering through picturesque landscapes from Belgrave to Emerald Lake.
With its promise of unforgettable experiences and the allure of a delicious lunch included, this tour beckons travelers to uncover the extraordinary blend of nature and heritage that awaits them.
Good To Know

- The tour includes entry to Healesville Sanctuary, Emerald Lake, and a ride on Puffing Billy.
- There is a cancellation policy that allows for a full refund if canceled at least 24 hours in advance.
- The overall rating of the tour is 3.5 based on 2 reviews, with positive feedback about Healesville Sanctuary but some criticism of the tour guide.
- Infants under 3 can attend the tour for free, but no seat is provided for them.
Tour Details
Embark on an unforgettable adventure with the Healesville Sanctuary and Puffing Billy Scenic Bus Tour. This tour offers a unique combination of nature and history, promising a day filled with excitement and discovery.
The tour includes entry to Healesville Sanctuary, where you can get up close and personal with a variety of Australian animals, including koalas, kangaroos, and wombats. After enjoying the wonders of the sanctuary, you’ll hop aboard the famous Puffing Billy steam train for a scenic ride from Belgrave to Emerald Lake.
As you chug along the picturesque Dandenong Ranges, you can admire the stunning landscapes and breathe in the fresh mountain air. This tour is perfect for nature enthusiasts and history buffs alike, offering a truly memorable experience.
https://www.viator.com/tours/Melbourne/Healesville-Sanctuary-and-Puffing-Billy-Scenic-Bus-Tour/d384-108928P27
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Cancellation Policy
The cancellation policy for the Healesville Sanctuary and Puffing Billy Scenic Bus Tour ensures that guests have flexibility while also maintaining the minimum number of travelers required for the tour to proceed. This policy allows guests to receive a full refund if they cancel up to 24 hours in advance of the start time. However, if guests cancel less than 24 hours before the start time, there will be no refund given. Plus, no changes to the booking will be accepted if made less than 24 hours before the start time. It is important to note that the tour requires a minimum number of travelers in order to proceed. This policy helps to ensure that the tour operates smoothly and efficiently. For more information about cancellations, guests can visit the website.
| Cancellation Policy |
|---|
| Full refund if canceled up to 24 hours in advance |
| No refund if canceled less than 24 hours before start time |
| No changes accepted less than 24 hours before start time |
| Minimum number of travelers required for the tour to proceed |
| Learn more about cancellations on the website |
Reviews
Based on the overall rating of 3.5 stars from two reviews, the Healesville Sanctuary and Puffing Billy Scenic Bus Tour has received mixed feedback from travelers.
Some of the highlights and criticisms of the tour include:
One traveler mentioned that the tour was fantastic, particularly the visit to Healesville Sanctuary. The wildlife and animals at the sanctuary were a definite highlight.
Another reviewer pointed out that the tour guide lacked explanations and could have provided more information about the attractions visited.
One suggestion for improvement was for the coach driver to provide water to the passengers during the tour.
Questions
After exploring the mixed feedback from travelers in the previous points, it’s time to address any questions you may have about the Healesville Sanctuary and Puffing Billy Scenic Bus Tour. To make it easier for you to find the information you need, here is a table summarizing the key details of the tour:
| Tour Details | Cancellation Policy | Reviews |
|---|---|---|
| – Entry to Healesville Sanctuary | – Full refund if canceled up to 24 hours in advance | – Overall rating: 3.5 based on 2 reviews |
| – Entry to Emerald Lake | – No refund if canceled less than 24 hours before start time | – Total review count from Viator and Tripadvisor |
| – Entry to ride Puffing Billy (Belgrave to Emerald Lake) | – No changes accepted less than 24 hours before start time | – Ratings: 5 stars, 4 stars, 3 stars, 2 stars, 1 star |
| – Air-conditioned vehicle | – Minimum number of travelers required for the tour to proceed | – Reviews by Viator travelers |
| – Lunch | – Learn more about cancellations on the website | – Review excerpts: ‘It would be better if coach driver provided water’ and ‘Healesville fantastic but guide lacked explanations’ |
| – Pickup point: 44 Russell St, Melbourne VIC 3636, Australia | ||
| – Pickup location to be confirmed 24 hours prior to start of tour | ||
| – Start time: 08:00 AM | ||
| – Pickup details: 8.00am Pick Up Time from Grand Hyatt 44 Russell St, outside main entrance | ||
| – Infants aged under 3 years old can attend for free (no seat provided) |
If you have any other questions or concerns, please refer to the Terms & Conditions available on the website or contact Viator directly.
Terms & Conditions
To ensure a smooth and enjoyable experience, it’s important to familiarize yourself with the terms and conditions of the Healesville Sanctuary and Puffing Billy Scenic Bus Tour. Here are three important points to keep in mind:
Full refund if canceled up to 24 hours in advance: This policy allows for flexibility and peace of mind, in case your plans change.
No refund if canceled less than 24 hours before start time: It’s crucial to be aware of this policy to avoid any disappointment.
Minimum number of travelers required for the tour to proceed: This ensures that the tour will go ahead as planned, providing you with the opportunity to explore the beautiful Healesville Sanctuary and enjoy a scenic ride on the Puffing Billy train.
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Miscellaneous
In this section of the article, we’ll explore some additional details and information about the Healesville Sanctuary and Puffing Billy Scenic Bus Tour.
While the previous sections have covered the tour details, cancellation policy, and reviews, this section focuses on miscellaneous information that may be of interest to potential travelers.
One important detail to note is that infants under the age of 3 can attend the tour for free, although no seat will be provided for them. Plus, the tour requires a minimum number of travelers for it to proceed, so it’s recommended to check the website for any updates or changes.
For those who are curious about the overall rating of the tour, it currently stands at 3.5 based on 2 reviews. There are also different ratings available, ranging from 1 star to 5 stars, and review excerpts highlight areas for improvement, such as the need for the coach driver to provide water and the lack of explanations from the guide.
Common Questions
Are Meals Included in the Tour Package?
Yes, meals are included in the tour package. Participants can enjoy a delicious lunch as part of their experience.
Can I Bring My Own Food and Drinks on the Bus?
Yes, you can bring your own food and drinks on the bus. It’s a convenient option for those who prefer to have their own snacks or beverages during the tour.
Is There a Minimum Age Requirement for the Tour?
There is no minimum age requirement for the tour. People of all ages are welcome to join and enjoy the experience. It’s a family-friendly tour that caters to everyone’s interests and provides a memorable day out.
Can I Bring My Pet on the Tour?
No, pets are not allowed on the tour.
Is There a Restroom on the Bus?
Yes, there is a restroom on the bus. It provides convenience for passengers during the tour. They can easily access the restroom whenever needed, ensuring a comfortable journey throughout the day.
The Sum Up
Experience the best of Melbourne’s wildlife and scenic beauty on the Healesville Sanctuary and Puffing Billy Scenic Bus Tour.
Enjoy the diverse wildlife at Healesville Sanctuary, ride the iconic Puffing Billy steam train, and indulge in a delicious lunch.
With convenient pickup from Melbourne, a comfortable air-conditioned vehicle, and a flexible cancellation policy, this tour promises an unforgettable adventure for nature lovers and history enthusiasts.
Don’t miss out on this incredible opportunity to explore the wonders of Melbourne’s natural and cultural heritage.
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