Amaherbs Spa & Souvenirs: Hair Wash and Massage Experience in Hanoi

At Amaherbs, a basic hair wash can include a head massage, while higher-priced choices add neck and shoulder work, herbal products, a foot soak or facial care. It’s an easy way to pause in Hanoi’s Old Quarter without paying spa-hotel prices. The appeal is simple: a clean scalp and a calmer head, at a very low starting price.

I like two things in particular: the menu lets you choose how much care you want, and even the herbal option adds small comforts such as a tea, towel, slippers and locker. Staff members Han and Vy have been praised for gentle, polite service, and several people say their hair felt soft afterward.

The main caution is consistency. Some appointments have run smoothly, but others have involved long waits, shortened treatments or uneven technique. Arrive on time, confirm your chosen service and allow a little flexibility, especially if you are booking with a companion.

A quick look at the Amaherbs experience

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• Old Quarter address: Amaherbs Spa & Souvenir, base 2, is at 09 Hang Chinh Ward in Hoan Kiem.
• A low-cost starting point: Hair wash prices are listed from US$2.70, while the experience is also advertised from $2.99. Your final price depends on the service you choose.
• More than shampoo: Options range from a basic wash with head massage to herbal hair care with a foot soak, and a package that adds facial care.
• Comforts are included: Tea, a towel, slippers and a locker are part of the experience.
• Service can vary: Gentle, relaxing care is a frequent strength, but overbooking, waits and inconsistent technique are real possibilities.
• Plan around the appointment: The spa is open daily from 09:00 to 20:00, with last admission at 19:00. Arrive 10 minutes early.

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A welcome pause in Hanoi’s Old Quarter

Hanoi rewards walking, but its streets, traffic and constant activity can wear you down. A hair wash and scalp massage offers a short, low-cost break without requiring a full spa day. Amaherbs is in the Old Quarter, so you can fit it around time spent exploring this central part of the city.

The address is 09 Hang Chinh Ward, Hoan Kiem. The meeting point is Amaherbs Spa & Souvenir, base 2. Check the map when planning your route, and give yourself enough time to arrive early. The appointment rules are strict: if you are late, the session may be shortened, and arriving 15 minutes late or more can mean cancellation without a refund.

This is a service menu rather than a single fixed treatment. Before you settle in, make sure you know which package you booked. The distinction matters: a simple shampoo and head massage is not the same service as a herbal treatment with a foot soak or a facial.

Choose between a simple wash and herbal care

The Simple Hair Wash is the most basic choice. It pairs a hair wash using regular shampoo with a head massage. If you want a straightforward cleanse and a little relaxation, this is the entry-level option. It does not include the detailed herbal steps listed in the more involved packages.

The Deep Care Hair & Neck-Shoulder option uses professional shampoo and adds a neck and shoulder massage. The focus is on gentle scalp cleansing alongside work intended to ease stiffness and release tension. This is the more relevant choice if your neck and shoulders feel as tired as your head, though treatment quality and duration can vary.

For a more layered service, the Herbal Nourishing Hair Session starts with combing intended to stimulate the scalp’s meridians. Amaherbs herbal shampoo follows, then a neck and shoulder massage. The service also includes blow-drying, softening serum and a foot soak using Amaherbs Red Dao herbal salt.

That combination gives the herbal package more of a full-body feel than a shampoo alone. The foot soak is a useful extra if you have been walking around Hanoi, and the blow-dry and serum leave you with a finished hair-care step rather than just a rinse. The exact time for each package is not specified in the supplied details, so check the duration for your chosen option before booking.

The most extensive hair option adds Facial Care. It includes three face-cleaning steps: makeup remover, facial cleanser and exfoliation. A massage and mask using genuine cosmetic products follow, alongside a five-step nourishing hair wash with Amaherbs herbal shampoo. Choose this if you want both facial and hair care in one appointment, not simply a quick wash.

A few people describe their herbal session as 60 minutes, but that does not establish the length of every package. Confirm the duration for the exact service you select, especially if you need to make another appointment afterward.

What the included comforts add

Tea, a towel, slippers and a locker are included. These are modest touches, but they make it easier to settle in rather than arrive carrying your day’s shopping or looking for somewhere to put your belongings. Use the locker and keep track of your personal items, since lost belongings are not the operator’s responsibility.

The hair services put relaxation ahead of elaborate spa surroundings. The strongest praise is for gentle handling, friendly staff and the feeling of leaving with clean, soft hair. Han and Vy are two staff members named for professional, kind service, but you should not assume a particular therapist will be available for your appointment.

The experience is not a guaranteed long, technical massage. Some people describe the head and neck work as simple or too brief, and others have found the therapist less skilled than they hoped. If your main goal is expert massage technique, this may not be the best service to book. If a wash, light massage and low price matter more, it is a better fit.

The real trade-off: price versus predictability

The listed price is strikingly low: the hair wash package starts from US$2.70, and the overall experience is also shown from $2.99. The manicure and pedicure option starts from US$3.89. Treat these as starting prices, not as a promise that every treatment or extra is included at that rate.

At this price, the value comes from getting a hair wash and some massage care in a central location for very little. The herbal packages add more steps and amenities, so compare the exact inclusions before choosing. The cheapest option may be enough for a quick refresh, while the higher-level choices make more sense if you want the foot soak or facial care.

Low cost does not erase the need for clear expectations. Reports of friendly service and satisfying results sit alongside complaints about overbooking, waiting and treatments being shortened. One person waited more than an hour before being told the spa could accommodate only one person. Others describe five people waiting for two staff members, with shorter-than-expected service as a result.

That makes timing an important part of value. A bargain treatment loses its appeal if you have to surrender a large part of your day to waiting. If you are booking for two or more people, confirm that the spa can accommodate everyone at the same time. If there is a delay, ask how it affects the treatment length before you begin.

Practical details before you book

Amaherbs is open Monday through Sunday from 09:00 to 20:00, with last admission at 19:00. Arrive 10 minutes before your scheduled time. Late arrivals may have their appointment shortened, and appointments are cancelled for anyone 15 minutes late or more. Latecomers and people who do not show up cannot get a refund.

You will receive a mobile voucher to present at the spa. The voucher is valid only on the date specified, and on the stated time if one is included. If you need to cancel, a full refund is available when you cancel at least 24 hours before the activity date, using local time in Hanoi.

Keep your phone on silent and avoid using it inside the spa. Outside food and drinks are not allowed, and smoking, drinking alcohol, pets and strongly scented food such as durian are prohibited. Anyone who appears intoxicated may be refused service.

Tell the operator about any health condition that could affect your treatment. The operator says it is not responsible for adverse effects arising from a treatment, so do not leave relevant health information until the service begins. Tips and personal expenses are not included.

The manicure and pedicure is a separate option, not part of the hair-wash packages. If you choose it, clarify what is included before the service starts. Nail designs may cost extra, and the listed starting price does not specify which designs or finishes are covered.

Who will enjoy this stop, and who should skip it?

Amaherbs suits you if you are already in the Old Quarter, want a very affordable hair wash and are open to a simple, variable level of massage. It can be a pleasant reset between sightseeing plans, particularly if you like having your scalp washed and your hair left soft and clean. The herbal package is the better choice if a foot soak, serum and neck-shoulder care sound worth the extra steps.

It is less suited to you if you need a precise appointment, expect a highly skilled massage or would be frustrated by a wait. The service quality is not uniform, and crowding can affect both timing and treatment length. Ask about availability for your group and the expected duration before you commit.

Book it for an inexpensive, low-key break, not as a sure bet for a luxury spa treatment. Choose the package for its specific inclusions, arrive early and keep your schedule flexible. If those terms suit you, Amaherbs offers a practical way to add a little self-care to a day in Hanoi.

FAQ

Where is Amaherbs Spa & Souvenir?

It is at 09 Hang Chinh Ward, Hanoi Old Quarter, Hoan Kiem, Hanoi 11000. The meeting point is Amaherbs Spa & Souvenir, base 2.

What hair-wash packages are available?

Choices include a simple hair wash with head massage, deep-care hair and neck-shoulder care, a herbal nourishing hair session, and a herbal hair session combined with facial care.

What comes with the herbal nourishing hair session?

It includes combing, washing with Amaherbs herbal shampoo, a neck and shoulder massage, blow-drying, softening serum and a foot soak with Amaherbs Red Dao herbal salt.

What does the facial-care package include?

It includes makeup remover, facial cleanser and exfoliation, followed by a massage and mask using genuine cosmetic products. It also includes a five-step nourishing hair wash with Amaherbs herbal shampoo.

Are tea, towels and slippers included?

Yes. Tea, a towel, slippers and a locker are included.

How much does the hair wash cost?

The hair-wash package is listed from US$2.70, and the experience is also advertised from $2.99. The price depends on the package selected.

What are the opening hours?

The spa is open daily from 09:00 to 20:00. Last admission is at 19:00.

How early should I arrive?

Arrive 10 minutes before your appointment. Late arrivals may have their service shortened, and an appointment is cancelled if you arrive 15 minutes late or more.

What happens if I need to cancel?

You can receive a full refund if you cancel at least 24 hours before the activity date, using Hanoi local time.

What should I know about the voucher and spa rules?

Present your mobile voucher on its specified date and time, if a time is stated. Phones should be silent, and outside food and drinks, smoking, alcohol, pets and strongly scented food are not allowed.