La Spa 38, Nourishing Shampoo & Massage Experience in Ha Noi

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La Spa 38 pairs a head wash with massage treatments in a handy Old Quarter location. I like the low starting prices and the range, from a quick foot massage to a two-hour hair-wash-and-body-massage combo. Tea while you wait is a small but welcome touch.

I also like that the menu includes a Dao Red herbal bath and traditional Vietnamese and Thai massages, options that can make a practical stop feel like more than a routine shampoo. The main consideration is consistency: technique, timing, cleanliness, and privacy can vary, so it is worth confirming what your chosen package involves before you settle in.

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At a glance

La Spa 38, Nourishing Shampoo & Massage Experience in Ha Noi - At a glance
La Spa 38, Nourishing Shampoo & Massage Experience in Ha Noi - A low-cost pause in Hanoi’s Old Quarter
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  • Two Old Quarter addresses: La Spa 38 is at 38 Hang Hom Street, with another branch at 16 Ly Quoc Su Street. Confirm your appointment location before setting out.
  • A broad menu: Choose head and hair care, foot massage, aroma or traditional body massage, hot stones, herbal bathing, or a 120-minute combo.
  • Prices start low: Package prices range from about $5.99 for manicure, pedicure, or gel polish to $44.75 for a 60- or 90-minute four-hand hot-stone massage.
  • Therapist skill varies: Some sessions are described as precise and relaxing; others are too rough, too light, rushed, or interrupted.
  • Privacy deserves a check: Some treatments take place in a shared, mixed-gender room. Ask about clothing and room arrangements before booking if privacy matters to you.
  • Book and arrive on time: Reserve through the Klook app at least three hours ahead, arrive 10 minutes early, and allow for possible delays.

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A low-cost pause in Hanoi’s Old Quarter

La Spa 38, Nourishing Shampoo & Massage Experience in Ha Noi - A low-cost pause in Hanoi’s Old Quarter

La Spa 38 is best understood as a convenient treatment stop, not a luxury spa retreat. It sits among the Old Quarter’s narrow streets, and the two branches make it easy to fit in a wash or massage between sightseeing, before a late flight, or before an overnight train or bus. The experience can offer a welcome rest from Hanoi’s heat and walking, but the modest prices come with a more variable setup than you would expect at a high-end spa.

The venue offers WiFi, tea, and slippers. Tea is especially useful if you arrive and need to wait, though it does not guarantee that your appointment will start exactly on time. Some customers have been seen promptly, while others have waited, even with a reservation. The address listed for the meeting point is 38 P. Hàng Hòm, but the business also operates at 16 Ly Quoc Su Street. Check the confirmed branch and do not assume your booking is at the address closest to you.

You can also read our reviews of more tours and experiences in Hanoi

Picking a treatment that fits your day

The menu covers several different kinds of care, so take a moment to compare the package names and durations. The head and hair treatment is the simplest entry point. It is described as a nourishing scalp and hair service with massage, and some sessions also include face, neck, and shoulder care. The exact sequence and level of massage may differ. If you mainly want a relaxing wash, this is the shortest route; if you expect an elaborate salon-style head spa, check the details before paying.

Foot massage is offered in 30-, 60-, and 90-minute versions, with prices starting at $8.75. This can be a sensible choice after a day on your feet, but the treatment has drawn mixed feedback: some clients found the pressure useful, while others found the work repetitive, too forceful, or focused more on the calves than the feet. Tell your therapist what pressure you want, and speak up if it feels uncomfortable.

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Body treatments include aroma massage, Vietnamese traditional massage, Thai traditional massage, hot-stone or deep-tissue massage, and a four-hand hot-stone option. Most are offered in 60- or 90-minute sessions. The four-hand treatment costs more, starting at $44.75, while hot-stone or deep-tissue massage starts at $26.29. A skilled therapist can make the session feel precise and attentive, but skill levels are not uniform. If you have a preference for firm or gentle pressure, say so clearly before the massage begins.

The 120-minute hair-wash-and-massage combo is the broadest package. It may combine body massage with a facial, shampoo, hair treatment, and a blow-dry. One important detail: the name does not tell you exactly how much time each part receives. The wash may feel basic if you were expecting a long scalp massage, and the massage may be a stronger or weaker part of the session depending on your therapist. Confirm the package contents when you arrive.

There is also a herbal bath and body-massage combo, listed from $14.99. The menu refers to Dao Red leaf baths, described as a way to unwind and support skin health. If bathing is your main reason for booking, make sure the staff confirms that you have the bath package, rather than a different wash or massage service.

What the wash and massage are like

Expect a service built around water, hair care, and hands-on treatment rather than a quiet, highly polished spa ritual. The head and hair session can include repeated shampooing, scalp massage, face cleansing, and attention to the shoulders. Some people leave with soft-feeling hair and a relaxed head and neck; others find the massage brief or the wash rushed. The water can also reach your ears, and drying may not always leave your hair fully dry.

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For the longer combo, the appointment may move between facial care, massage, hair washing, and drying. Some clients have enjoyed the attentive rhythm of a full-body massage followed by hair and face care, while others have found the massage rushed or awkwardly arranged. One practical detail to ask about is where the different stages will take place. Some sessions have been done on the same bed, including the hair-drying stage.

Pressure and communication matter. English may be available at reception, but a therapist may not speak it fluently. Use simple words and gestures to explain the pressure you want, and speak up during the session if you need the therapist to change something. The treatment should not hurt. Hot stones should feel warm and comfortable, not painfully hot.

Privacy and comfort: ask before you undress

This is the area I would clarify before booking. Some accounts describe a shared, mixed-gender treatment room, with clients asked to remove shirts and undergarments for certain sessions. A male staff member may pass through. Other clients describe feeling exposed or cold during hair and facial treatments. The details may depend on the package and branch, but the available information does not promise a private room.

If you prefer a private treatment space, are uncomfortable undressing, or need a particular level of coverage, contact the spa before reserving and ask directly how your chosen treatment is set up. Also ask what clothing you need to remove. Do not rely on the package name alone to answer those questions.

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Comfort can vary in less personal ways, too. Some clients have found the room calm and the chairs comfortable; others have mentioned noise, a chilly room, a loud fan, or interruptions. If you are sensitive to temperature, ask for a towel or another layer. If you are booking a treatment for a special occasion, keep expectations modest: the appeal here is affordable access and convenience, not uniformly polished surroundings.

Price, tips, and the value question

The headline price is attractive. Listed options start at $5.99 for manicure, pedicure, or gel polish, $7.39 for a head and hair treatment, and $8.75 for a foot massage. A 120-minute hair-wash-and-massage combo starts at $35.05. These are per-person prices, and the final cost depends on the treatment you select. The supplied summary gives an overall starting price of $6.59, while the package menu includes lower-priced services, so check the exact package price at checkout.

At these rates, the value is strongest when you want a convenient break and are flexible about the style of service. A good therapist can make even a basic treatment feel restorative. If you are seeking consistently expert massage technique, luxurious facilities, or guaranteed privacy, the low price may not compensate for the uncertainty.

Tips are not included. Several people have been asked for a tip at the end, and some felt pressured. You are not required by the listed package to include gratuity, so decide in advance what you are comfortable giving and carry small cash only if you want to tip. If staff present a tip as compulsory, calmly clarify that it is not part of the stated price.

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Booking, timing, and getting to the right branch

The spa is open every day from 9:00 a.m. to 11:00 p.m., with last admission at 10:00 p.m. A reservation is required, and you must request a time through the Klook app after your voucher is confirmed. Make the request at least three hours ahead. Availability shown in the app is not final until the operator confirms it, so reserve early if you have a fixed schedule.

Arrive 10 minutes before your appointment. If you are late without notice, your session may be shortened; arriving more than 15 minutes late can mean cancellation without a refund. The voucher is valid for 14 days from booking confirmation and expires at midnight on its last day. A VND 100,000 surcharge per person applies during Lunar New Year, on dates that vary each year.

Transportation is not included, so plan your own route through the Old Quarter. The two addresses are a few hundred meters apart, but they are not interchangeable. Check whether your confirmed booking is for 38 Hang Hom or 16 Ly Quoc Su before you leave. The spa asks you to silence your phone and avoid using it during treatment, and you are responsible for your belongings. Tell the operator about any health conditions before you begin; the operator does not accept responsibility for adverse effects.

Who should book La Spa 38?

I would consider La Spa 38 if you are staying in the Old Quarter, want a low-cost wash or massage, and can be flexible about the details. The herbal bath may be especially useful if you want to freshen up before a sleeper train or bus, and a head treatment can be a pleasant hour-long pause in a busy day. A well-matched therapist can make the price feel like a bargain.

I would think twice if privacy is essential, if you need predictable massage technique, or if a firm appointment schedule leaves no room for a wait. Before booking, confirm the branch, exact package contents, room arrangement, and clothing requirements. Then choose the service with realistic expectations: La Spa 38 can deliver a refreshing, affordable stop, but it is not a sure bet for a polished spa experience.

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La Spa 38, Nourishing Shampoo & Massage Experience in Ha Noi

3.9 (112 reviews)

“Co-ed open room, but both men and women are required to remove their shirts and undergarments, and male staff members walk through the area during…”

wang, Sep 2026

FAQ

Where is La Spa 38 located?

The listed meeting point is 38 P. Hàng Hòm in Hanoi. The business also has a branch at 16 Ly Quoc Su Street, so confirm which address applies to your appointment.

What treatments can I book?

Options include head and hair treatments, foot massage, aroma and traditional body massages, hot-stone or deep-tissue massage, a hair-wash-and-massage combo, a herbal bath and body-massage combo, and manicure, pedicure, or gel polish.

How much does a treatment cost?

Prices depend on the package. Listed starting prices include $5.99 for manicure, pedicure, or gel polish, $7.39 for a head and hair treatment, $8.75 for foot massage, and $35.05 for the 120-minute combo.

Do I need to reserve ahead?

Yes. You need to request an appointment through the Klook app after your voucher is confirmed. Make the request at least three hours in advance, and wait for the operator to confirm the time.

What are the opening hours?

La Spa 38 is open Monday through Sunday from 9:00 a.m. to 11:00 p.m. Last admission is at 10:00 p.m.

How early should I arrive?

Arrive 10 minutes before your scheduled time. A late arrival may shorten the appointment, and an arrival more than 15 minutes late may result in cancellation without a refund.

Is transportation included?

No. Transportation is not included, so you will need to make your own way to the confirmed branch.

Is there an extra charge during Lunar New Year?

Yes. An additional VND 100,000 per person is charged during the Lunar New Year period. The dates vary each year.

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