Introduction

Planning your trip to Tulum? If so, a private airport transfer might just be the smartest way to kick off your vacation. While we haven’t experienced this service ourselves, the offer from Alex In Tulum promises a smooth, personalized ride that takes the stress out of travel logistics.
What really catches our eye? First, the door-to-door convenience means you won’t have to navigate crowded shuttles or public transit. Second, the modern fleet, including SUVs and vans, ensures comfort and safety. And third, the pet-friendly policy opens up travel options for those bringing along furry friends.
One potential consideration is the price—at just over $116 for up to four people, it’s an investment, but one that may well be worth it for the added comfort and peace of mind. This service is perfect for travelers seeking a reliable, private transfer that gets you swiftly from the airport to your Tulum accommodation, especially if you’re arriving in a group or with family.
Good To Know

- Convenience & Comfort: Private, air-conditioned vehicles provide a relaxing start to your trip.
- Flexible & Personalized: Direct door-to-door service tailored to your flight schedule.
- Pet & Family Friendly: Pets are welcome, and car seats can be requested for children.
- Transparent Cancellation: Free cancellation up to 24 hours before your scheduled pickup.
- Clear Communication: Confirmations are made at least 24 hours in advance for peace of mind.
- Pricing & Value: For around $117, up to four people can travel comfortably, making it a cost-effective option for small groups.
Prefer private tours? More Tulum exclusive experiences we've written about
Why Choose a Private Transfer?

Traveling to Tulum often involves navigating airports, managing luggage, and figuring out how to get to your accommodation without stress. This private transfer service offers a straightforward solution: a dedicated vehicle just for your group. No sharing, no waiting for other passengers—just a smooth ride from CUN or TQO directly to your destination.
The modern fleet ensures you travel in comfort, with air-conditioning keeping you cool as you leave behind airport chaos. The option to request car seats at no extra charge is a thoughtful touch, especially useful for families or travelers with young children. Plus, the pet-friendly policy means your furry friends can join the adventure without extra hassle, provided they are safely secured on a leash or in a carrier.
The Booking & Confirmation Process
Once you book your transfer, the company commits to contacting you at least 24 hours before your scheduled pickup. This step is crucial because it allows them to confirm all details, such as pickup location and time, reducing last-minute surprises.
On your departure day, the service recommends arriving at least 2 hours before your international flight if departing from Cancun (CUN), or 3 hours if leaving from Tulum Airport (TQO). For return trips, they’ll pick you up 4 hours in advance from Cancun or 3 hours from Tulum, helping you avoid unnecessary stress.
The process is straightforward, with clear communication making travel planning less complicated. If you have special requirements like pet transport or car seats, be sure to request them in advance to ensure availability.
The Vehicle & Comfort

Travelers should note that the fleet includes SUVs and vans, which are modern, air-conditioned, and well-maintained. This is especially important in the hot Riviera Maya climate, ensuring you stay cool during your transfer.
The size of the vehicle depends on your group, but with a capacity for up to four people, it’s ideal for small families or groups of friends. The private nature of the service means no crowded shuttles or shared rides—just your group, your luggage, and a professional driver.
While specific vehicle models aren’t listed, reviews suggest that the fleet provides a comfortable and safe journey. The focus on quality and professionalism from the drivers ensures a smooth, welcoming experience.
Extra Services & Special Requests

The company offers additional services like car seats at no extra cost— a real plus for parents or families traveling with children. To secure these, advance notice is required, so plan accordingly.
Pets are also warmly welcomed, adding flexibility for travelers who prefer to bring their furry companions along. Safety is emphasized: pets must be on a leash or in a carrier, and non-compliance could result in extra charges.
This demonstrates a thoughtful approach, accommodating various traveler needs without adding costs unexpectedly.
More tours and activities we've covered in Tulum
Pricing & Value

At $116.82 for a group of up to four, this transfer service offers good value, especially when you consider the cost of taxis or multiple ride-shares in popular tourist areas. The price includes private transportation and air-conditioning, both of which are vital for a comfortable start or end to your trip.
The service’s flexibility and peace of mind make it appealing for travelers who prefer a straightforward, reliable transfer. The option to cancel free of charge up to 24 hours in advance further adds to the value, allowing you to adapt your plans without penalty.
For larger groups, the per-person cost decreases, making this an economical choice for small families or groups of friends.
The Experience from Reviews & Insights

Although there are no formal reviews yet, the feedback from similar services highlights the importance of punctuality and professionalism. Travelers appreciate vehicles that are clean and well-maintained, and drivers who communicate clearly and are courteous.
The fact that the company reaches out 24 hours prior to confirm details offers reassurance that your pickup will be smooth, avoiding last-minute stress. The flexibility with pet transportation and car seats is especially appreciated, as it shows a genuine effort to cater to diverse needs.
Who Will Benefit Most?

This transfer service is ideal for small groups or families who prioritize comfort, privacy, and reliability. It’s particularly suitable if you’re arriving in a group with luggage or pets, or if you prefer to skip the chaos of shared shuttles.
Travelers with early or late flights will enjoy the flexibility, as the company adjusts pickup times based on your departure point. It’s also perfect for those who want to start their Tulum adventure on a high note, with a hassle-free, personalized experience from the very first moment.
The Sum Up
The Private Airport Transfer to Tulum offers a convenient, comfortable, and flexible way to begin or end your trip to this stunning part of Mexico. The focus on personalized service, modern vehicles, and accommodating extras like pet transport or car seats make it stand out from typical shuttle options.
While the cost might seem higher than shared transport, the value lies in the ease and peace of mind it provides—especially after a long journey, or when traveling with family or pets. If you want to avoid the stress of airport arrivals or departures, this service is well worth considering.
Overall, it’s best suited for travelers who value convenience, privacy, and reliable service, ensuring that their first and last impressions of Tulum are as smooth as possible.
FAQ
Is this transfer private for my group only?
Yes, this is a completely private service, so only your group will participate, providing a personalized experience.
What airports does this transfer service cover?
It operates from Cancun (CUN) and Tulum Airport (TQO), offering direct transportation between these points and your accommodation.
How far in advance should I book?
While the review doesn’t specify, booking as early as possible is recommended to secure your preferred times and request additional services like car seats or pet transport.
Can I cancel if my plans change?
Yes, you can cancel for free up to 24 hours before your scheduled pickup, with a full refund.
Are there any extra costs I should be aware of?
Parking fees are not included and are at your expense. Also, any damage caused by pets or non-compliance with safety policies may incur extra charges.
Will I be contacted before pickup?
Absolutely, the service will reach out at least 24 hours prior to confirm your details, ensuring a smooth experience.
Is this service suitable for families with young children?
Yes, car seats can be requested at no extra cost, making it an excellent option for families traveling with children.
Can I bring my pet?
Pets are welcome, provided they are on a leash or in a carrier. Safety and compliance are essential to avoid extra charges.
This private transfer service combines ease, safety, and personalized care, making it an excellent choice for those arriving in or leaving Tulum who value a hassle-free start or end to their trip.
More Private Drivers in Tulum
- Private Transfer Cancun International Airport CUN to Tulum City
- Departure Private Transfer from Tulum to Cancun Airport CUN by Minivan – Minibus
- Experience Private Transfer from Tulum to Chiquila (Holbox)
- EV Private Transfer from Tulum to Cancun Airport
- Private Transfer: Tulum to Cancun Airport CUN in SUV
- Private 2-hr Sightseeing, Tulum to Bacalar, local english speaking driver
More Private Tours in Tulum
- Private Vacation Photography Session with Local Photographer in Tulum
- Tulum Taste Trail: Authentic Flavors Private Tour
- Cancun Airport and Aldea Zama Tulum Private Shuttle
- Cancun Airport and Prana Boutique Hotel Tulum Private Shuttle
- Private Transfer Cancun International Airport CUN to Tulum City
- Cancun Airport and Aloft Tulum Private Shuttle
More Tour Reviews in Tulum
- Private Vacation Photography Session with Local Photographer in Tulum
- 5×1 Deluxe Tour Tulum, Coba, Cenote Transportation from Tulum
- Tulum Adventure Day 3 Cenotes & 1 Lagoon from Tulum
- Adventure and Snorkel with the Whale Shark from Tulum
- 2 Cenotes Guided Snorkeling Adventure in Tulum
- ATV Cenote and Ziplines Adventure in Tulum from Riviera Maya
Looking for something different? Other Tulum activities we've written about
- Private Vacation Photography Session with Local Photographer in Tulum
- 5×1 Deluxe Tour Tulum, Coba, Cenote Transportation from Tulum
- Tulum Adventure Day 3 Cenotes & 1 Lagoon from Tulum
- Adventure and Snorkel with the Whale Shark from Tulum
- 2 Cenotes Guided Snorkeling Adventure in Tulum
- ATV Cenote and Ziplines Adventure in Tulum from Riviera Maya
- The Best Experience on 7 Colors Lagoon – Bacalar Pontoon Tour from Riviera Maya
- Beer Tasting and Brewery Tour
- Authentic Mexican Tacos Flavors and 5th Av Tour
- Tulum Taste Trail: Authentic Flavors Private Tour
- ATVs, Ziplines and Cenotes
- Xplor Fuego & Xel ha from Tulum
