Walking Tour Combined With River Punting Rowing (3 Hours Duration)

As the sun casts its golden rays upon the picturesque city of Oxford, a unique adventure awaits those seeking to uncover its hidden treasures.

Imagine strolling through the historic streets, enjoying the stories of the past, and then surrendering to the gentle embrace of the river as you embark on a punting and rowing journey.

In just three hours, this captivating walking tour combined with river punting and rowing promises an experience that will leave you yearning for more.

But what lies beyond the charming facade of this tour? What secrets does Oxford hold?

Join us as we unravel the mysteries and unveil the wonders of this enchanting journey.

Good To Know

• Price varies based on group size and there is a Lowest Price Guarantee.
• The tour is a combination of a guided walking tour and a boat trip in Oxford.
• The walking tour includes top city sites and Harry Potter filming locations.
• Boat trips can be done by rowing yourself or having a chauffeur to punt.

Pricing and Booking Information

To book and secure your spot on the walking tour combined with river punting or rowing in Oxford, simply select your desired date and number of travelers, check availability, and reserve now to pay later.

Group size discounts are available, ensuring that larger groups can enjoy the tour at a more affordable price.

Reserving with flexible payment options allows you to secure your spot without having to pay upfront. This makes it convenient for travelers who want to plan their activities in advance but prefer to pay closer to the date of the tour.

By offering these options, the tour aims to accommodate different preferences and make the booking process as easy as possible.

Inclusions and Meeting/Pickup Details

Life jackets are available for boat trips and the maximum capacity per boat is 3-4 persons. For those who choose the boat trip option, there is the opportunity to either row themselves or have a chauffeur to punt. To make the experience even more enjoyable, picnic hampers are available for purchase. While no food or drink is included in the tour, you are welcome to bring your own. The meeting point is at 15 Broad St, Oxford, where you will find the guide wearing a red lanyard by the red sign outside the Oxford Tourist Info Centre. The tour will end at Magdalen College, Oxford. Throughout the tour, the guide will provide a free Oxford map and offer directions and assistance for further destinations.

Here is a table that summarizes the boat trip options and the availability of picnic hampers:

This combination tour provides the perfect opportunity to explore Oxford both on foot and on the river, with the added convenience of picnic hampers for a delightful dining experience.

Cancellation Policy and Reviews

The cancellation policy for the walking tour combined with river punting/rowing in Oxford is as follows:

• Full refund for cancellations made 24 hours in advance.
• Refunds not available for cancellations within 24 hours.
• Changes to bookings not accepted within 24 hours.

Reviews of the tour can be found on Viator and Tripadvisor, with an overall rating of 3.5 stars based on 3 reviews.

Customer satisfaction is important to the company, and in the event of any mix-up or dissatisfaction, alternative options are offered. For example, if there was a tour mix-up, the guide would apologize and offer alternatives such as a refund for the boat trip.

The company acknowledges the customer’s right to contest the payment with their credit card provider and stands by their decision not to provide a full refund. However, they strive to find ways to placate the customer and offer alternative options to ensure their satisfaction.

Tour Mix-Up and Apologies

The tour mix-up occurred when the morning guide mistakenly misunderstood the start time for the tour. As a result, the guide called and texted the customer to apologize and offer alternatives. Both the guide and the company expressed their apologies for the mistake.

In an effort to make amends, a refund was offered for the boat trip, but no explanation was provided for the mix-up. Despite multiple attempts to communicate with the customer, they didn’t respond to any texts, messages, or phone calls. The customer also didn’t communicate their cancellation of the afternoon tour.

The company offered a full refund for the boat trip and waived the morning guide’s fee, but a refund for the missed walking tour wasn’t given. Plus, the company offered the customer the opportunity to reschedule or rebook at no cost, but this offer was declined. The customer mentioned contesting the payment with their credit card provider, and the company acknowledges their right to do so.

Despite the customer’s dissatisfaction, the company stands by their decision not to provide a full refund, as they’ve already fulfilled their payment obligations to their freelance staff.

Lack of Communication, Refund and Compensation

After the tour mix-up and apologies, the lack of communication regarding the cancellation of the afternoon tour resulted in a discussion about refund and compensation. The customer expressed dissatisfaction with the lack of communication and felt that alternative options should have been provided.

The company made multiple attempts to contact the customer through various channels, but received no response. A full refund was offered for the boat trip, but not for the missed walking tour. The morning guide waived his guide fee as a gesture of goodwill. The afternoon guide was paid in full for their commitment to the scheduled activity.

The customer was given the opportunity to reschedule or rebook at no cost, but declined. Despite the customer’s dissatisfaction and mention of contesting the payment with their credit card provider, the company stands by their decision not to provide a full refund due to their payment obligations to their freelance staff.

Staff and Commitments

Despite the customer’s dissatisfaction, the company acknowledges the importance of honoring their commitments to their freelance staff. Staff payment obligations are a priority for the company, ensuring that their staff are paid for their commitment to scheduled activities. In this case, the staff were paid in full for the missed walking tour. While the customer’s dissatisfaction may warrant a refund, the company’s stance is that they cannot offer a full refund due to their staff payment obligations. The company understands that the customer may choose to contest the payment with their credit card provider, and they respect the customer’s right to do so. However, the company stands by their decision not to provide a full refund, as they have already offered alternative options and made efforts to placate the customer, which were ignored or declined. The company’s first responsibility remains with their freelance staff, ensuring that they are compensated for their commitment to their scheduled activities.

Common Questions

Are Children Allowed on the Tour?

Children of all ages are welcome on the tour. The activities offered are family-friendly, providing a fun and educational experience for everyone. Enjoy exploring the city’s top sites and Harry Potter filming locations, as well as the option to row or be chauffeured on a boat trip.

Is There a Minimum Age Requirement for the Boat Trip?

Yes, there is a minimum age requirement for the boat trip. Children must be at least a certain age to participate. The company ensures the safety and enjoyment of all passengers.

Can I Bring My Own Picnic for the Boat Trip?

Yes, visitors can bring their own picnic for the boat trip. The company does not provide food or drink, but guests are welcome to bring their own refreshments to enjoy during the tour.

What Is the Duration of the Walking Tour?

The duration of the walking tour is not specified. The tour covers a designated walking tour route and includes highlights of the city, including top sites and Harry Potter filming locations.

Are There Any Discounts Available for Large Groups?

Yes, there are group discounts available for large groups. The company offers discounted rates based on group size. Customers can save money by booking as a group for the walking tour combined with river punting/rowing.

The Sum Up

To sum it up, the walking tour combined with river punting and rowing in Oxford offers a unique and enjoyable way to explore the city’s top sites and Harry Potter filming locations.

With a guided walking tour followed by a relaxing boat trip along the river, participants can experience the beauty and charm of Oxford in just three hours.

Don’t miss out on this unforgettable adventure!