In a city where the hustle and bustle never seems to cease, Madrid offers a unique opportunity for those seeking an escape from the urban chaos.
The Urban Escape Game for EVG EVJF promises a thrilling adventure that will transport players into a world of mystery and excitement. With its immersive gameplay and 24/7 online support, this game allows participants to embark on their quest whenever they please, accompanied by their team or flying solo.
The game’s validity of up to three years ensures that players have ample time to uncover the secrets hidden within Madrid’s vibrant streets. As the adventure unfolds, players will not only unravel thrilling puzzles but also enjoy a captivating city tour, discovering hidden gems and iconic landmarks along the way.
A cherished memento of the journey, complete with captivating photos, awaits players at the end of the game. With seamless customer support through a dedicated mobile application, this Urban Escape Game is set to challenge your wits and provide an unforgettable experience.
So, get ready to learn about the mysteries of Madrid and uncover the adventure that awaits.
Good To Know

- The Urban Escape Game in Madrid offers an immersive experience with a thrilling city tour.
- Participants can solve puzzles and challenges while exploring the vibrant streets.
- The game combines adventure with a guided tour, allowing players to discover hidden gems and iconic landmarks.
- Interactive elements like clues and riddles test problem-solving skills and teamwork abilities.
Overview and Inclusions

The Urban Escape Game in Madrid offers an exciting and immersive experience, providing participants with a thrilling city tour and the opportunity to solve puzzles and challenges while exploring the vibrant streets of Spain’s capital.
This unique game combines the thrill of an adventure with the benefits of a guided tour. Participants will have the chance to discover hidden gems and iconic landmarks as they navigate through the city, all while engaging in a captivating storyline and solving mind-bending puzzles.
The game features interactive elements, such as clues and riddles, that will test participants’ problem-solving skills and teamwork abilities. This immersive experience not only offers a fun and adventurous activity but also allows players to learn about the history and culture of Madrid in an engaging way.
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Meeting and Pickup Details

Upon arriving at the Urban Escape Game in Madrid, you will meet at Plaza de Isabel II, a bustling square located in the heart of Centro, where the thrilling adventure awaits.
To start the game, players need to enter the code provided in the mobile application. The app’s map will guide them to the exact starting point, ensuring a seamless beginning to their urban escape.
Whether playing alone or with a team, participants have the flexibility to start whenever they want. And in case they need assistance along the way, customer support is readily available through the app.
With clear meeting point details and app instructions, players can dive into the excitement of the Urban Escape Game in Madrid with confidence and anticipation.
Start Time and Opening Hours
As participants gather at Plaza de Isabel II, the heart of Centro, the anticipation builds for the Urban Escape Game in Madrid, and the adventure is about to begin.
One of the great things about this game is its start time flexibility. You can start whenever you want, allowing you to tailor the experience to your schedule. Whether you’re an early riser or a night owl, the game is available from 12:00 AM to 11:30 PM, seven days a week.
The duration of the game is up to you as well. Take your time to solve the puzzles and explore the city or challenge yourself to complete it in record time.
With this flexibility, you can truly make the Urban Escape Game your own thrilling adventure.
End Point and Activity The Sum Up

Participants can expect an exhilarating conclusion to their Urban Escape Game adventure as they make their way back to the meeting point in Plaza de Isabel II, where the excitement of the city tour comes to a satisfying end. The final destination of the activity marks the completion of the challenges and the culmination of their quest through the streets of Madrid.
Here are five things to expect at the end of the Urban Escape Game:
- Sense of accomplishment as participants successfully solve the final puzzle and reach the meeting point.
- Group celebration and reflection on the thrilling experience.
- Recap of the adventure with the opportunity to share stories and photos.
- Feeling of fulfillment and satisfaction for completing the Urban Escape Game.
- Farewell and gratitude from the game facilitators, acknowledging the participants’ efforts and teamwork.
The activity conclusion at the meeting point in Plaza de Isabel II is the perfect way to wrap up the Urban Escape Game, leaving participants with lasting memories and a sense of achievement.
What to Expect and Additional Information

After reaching the meeting point in Plaza de Isabel II and concluding their thrilling adventure through the streets of Madrid, participants can look forward to discovering what awaits them and gaining additional information about the Urban Escape Game experience.
The Urban Escape Game offers accessibility options for all participants, including stroller and wheelchair accessibility. Customer feedback and reviews have highlighted the convenience of the meeting point, which is near public transportation, making it easy to reach.
Participants can expect a private tour/activity, ensuring an exclusive experience for their group. The game provides 24/7 online support and a summary of the adventure with photos at the end, allowing participants to relive their exciting journey.
While the game doesn’t include food or drink, it offers a fun city tour and the flexibility to start whenever desired. With its engaging and immersive nature, the Urban Escape Game promises an unforgettable experience in Madrid.
Cancellation Policy

The cancellation policy for the Urban Escape Game in Madrid allows participants to receive a full refund if they cancel at least 24 hours before the start time. This ensures that players have flexibility in their plans and allows the company to make necessary arrangements.
Here is a breakdown of the cancellation process and refund policy:
- Cancel up to 24 hours in advance for a full refund.
- Must cancel at least 24 hours before the start time for a full refund.
- If you cancel less than 24 hours before the start time, no refund will be issued.
- Changes made less than 24 hours before the start time aren’t accepted.
- Cut-off times for cancellations are based on local time.
It is important to note that the cancellation policy is in place to ensure a fair and efficient process for all participants. By adhering to these guidelines, players can have peace of mind knowing they’ll receive a refund if needed.
Questions and Customer Support

Now that you understand the cancellation policy, let’s explore how you can get your questions answered and receive customer support for the Urban Escape Game in Madrid.
If you have any inquiries or need assistance regarding the game rules and instructions, there’s 24/7 online support available for your convenience. Simply reach out to the customer support team through the app and they’ll be happy to assist you.
Whether you’re playing alone or with a team, the app provides a user-friendly interface with a map to help you navigate the city and find the exact starting point. If any issues arise during your adventure, the support team is just a message away. They’re dedicated to ensuring that you have a seamless and enjoyable experience.
Terms and Conditions
Get ready to embark on your urban escape adventure in Madrid with a thrilling and immersive experience that will leave you wanting more. As you prepare for this exciting journey, it’s essential to familiarize yourself with the terms and conditions that govern your participation.
Here are some key points to keep in mind:
Refund Policy:
You can cancel up to 24 hours in advance for a full refund.
Must cancel at least 24 hours before the start time for a full refund.
If you cancel less than 24 hours before the start time, no refund will be issued.
Changes made less than 24 hours before the start time won’t be accepted.
Cut-off times for cancellations and changes are based on the local time.
Customer Support:
24/7 online support is available throughout your experience.
Customer support is accessible through the mobile application.
With these terms and conditions in mind, you can confidently embark on your urban escape adventure, knowing that you have the necessary information and support to make the most of your experience.
Enjoy your thrilling journey through Madrid’s streets and uncover the secrets that await you.
Common Questions
Can I Play the Urban Escape Game Alone or Do I Need to Be in a Team?
Playing the urban escape game alone allows for independence and flexibility in solving puzzles. However, playing in a team can enhance the experience with shared excitement and collaboration. Choose the option that suits your preference for a thrilling adventure in Madrid.
Is There a Minimum Age Requirement to Participate in the Game?
There is a minimum age requirement to participate in the game. Age restrictions apply to ensure the safety and enjoyment of all participants. Please refer to the specific guidelines provided by the game organizers for more information.
Are There Any Physical Requirements or Limitations to Play the Game?
There are no specific physical requirements or limitations to play the game. The game is designed to be accessible to all participants, with wheelchair accessibility options and stroller accessibility. Get set for an adventure-filled experience!
Is There a Time Limit to Complete the Game?
Having a time limit in the urban escape game can add excitement and urgency. It challenges players to think quickly and make decisions under pressure. To manage time effectively, players should prioritize tasks, communicate efficiently, and stay focused on the mission.
Can I Bring My Own Smartphone or Do I Need to Use a Provided Device?
You can bring your own smartphone or use a provided device for the urban escape game. The advantages of using the provided devices include access to the game app’s map and customer support.
The Sum Up
Embark on an unforgettable adventure in the vibrant city of Madrid with the Urban Escape Game for EVG EVJF. This thrilling experience offers the perfect blend of excitement and exploration, allowing you to uncover hidden gems and iconic landmarks while challenging your wits.
With 24/7 online support, a fun city tour, and a three-year validity, this game guarantees a seamless and exhilarating journey. So gather your team, unlock the secrets of Madrid, and create memories that will last a lifetime.
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