Tokyu Stay Sapporo Review

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Looking for a well-located midrange hotel in Sapporo? This modern property in the heart of the city delivers solid value with guest rooms that feel like mini-apartments. I particularly appreciated finding washing machines and small kitchenettes in each room – perfect for longer stays. The location can’t be beat, with the iconic TV Tower and peaceful Odori Park just minutes away on foot.

While the rooms are spotlessly clean and functional, they lean toward the small side, even by Japanese standards. The on-site Italian restaurant serves decent breakfast but lacks atmosphere for dinner.

Those minor quibbles aside, this is an ideal choice for independent travelers who want to self-cater and business folks needing extended stays. With 24-hour front desk service, free Wi-Fi that actually works, and easy elevator access, the hotel efficiently meets the needs of most Western visitors.

Particularly good for: Solo travelers and couples who value practicality over luxury, and anyone planning to stay 3+ nights who’ll make use of the in-room laundry and cooking facilities. The central location makes this an excellent base for exploring Sapporo’s main sights.

We included this hotel in our top 26 hotel picks in Sapporo.

Good To Know

Tokyu Stay Sapporo - Good To Know

  • Centrally located hotel in Sapporo’s Chuo-ku district, within walking distance of major attractions like Sapporo TV Tower and Odori Park.
  • Offers a variety of well-appointed guest rooms with practical in-room amenities, including washing machines, microwaves, and kitchenettes.
  • Provides convenient on-site services such as a 24-hour front desk, free high-speed Wi-Fi, and an on-site restaurant serving breakfast and Italian cuisine.
  • Features private parking available at a daily rate, as well as elevator access for guests with limited mobility.
  • Highly rated by guests for its excellent location, friendly staff, cleanliness, and value for money.

Overview and Location

Tokyu Stay Sapporo - Overview and Location

Opened in April 2018, the Tokyu Stay Sapporo is conveniently located in Chuo-ku, Sapporo’s central district.

It’s just a 3-minute walk to the iconic Sapporo TV Tower, 5 minutes to the historic Sapporo Clock Tower, and 7 minutes to the expansive Odori Park.

For those visiting Hokkaido University, it’s a 19-minute walk away.

With an 8.8 location rating, the hotel’s central position makes it easy to explore Sapporo’s top attractions.

The hotel building itself is modern, having opened just a few years ago, providing guests with a fresh, comfortable base from which to experience the city.

Rooms and Amenities

Tokyu Stay Sapporo - Rooms and Amenities

The Tokyu Stay Sapporo offers a variety of well-appointed guest rooms with practical in-room amenities.

Guests can expect to find a washing machine, microwave, and small kitchenette in each room, along with a flat-screen TV, air purifier, and complimentary hot tea and coffee.

The hotel’s common facilities include a 24-hour front desk, free WiFi, and private parking available for a fee.

Guests can also enjoy the on-site restaurant serving breakfast and Italian cuisine.

For longer stays, the hotel offers simplified cleaning for 6 nights or less and full cleaning for 7 nights or more.

Facilities and Services

Tokyu Stay Sapporo - Facilities and Services

Tokyu Stay Sapporo offers a range of convenient facilities and services to cater to guests’ needs.

The hotel provides 24-hour front desk assistance, ensuring round-the-clock support for visitors.

Complimentary high-speed Wi-Fi is available throughout the property, allowing guests to stay connected.

For those arriving by car, private parking is offered at a daily rate of £1,800.

The hotel also features a restaurant on-site, serving up Italian cuisine, as well as a vending machine for snacks and beverages.

Laundry services are available for an additional charge, and the hotel offers luggage storage for added convenience.

With these amenities, Tokyu Stay Sapporo caters to the needs of both business and leisure travelers.

Accessibility and Parking

Conveniently, the hotel features elevator access to upper floors, allowing guests with limited mobility to easily reach their rooms.

The hotel also offers private parking at a rate of £1,800 per day. This on-site parking is a valuable amenity for those arriving by car, providing a secure and convenient option right at the hotel.

Plus, the hotel’s central location means guests can easily explore Sapporo’s top attractions on foot or by public transportation, without needing to worry about finding parking elsewhere.

Guest Reviews and Ratings

Overwhelmingly positive guest reviews underscore Tokyu Stay Sapporo’s broad appeal.

With an impressive overall rating of 8.7 out of 10 from over 1,500 reviews, the hotel consistently delivers an exceptional experience.

Standout areas include:

  1. Exceptional staff with a 9.2 rating, praised for their friendliness and helpfulness.
  2. Spotless facilities, earning a 9.0 cleanliness score, creating a comfortable and well-maintained environment.
  3. Tremendous value for money, with an 8.8 rating, delighting guests with the hotel’s convenient amenities and prime location.

Guests highlight the hotel’s perfect location, delicious breakfast, and convenient in-room features as key highlights, cementing Tokyu Stay Sapporo’s reputation as a top choice for travelers to Sapporo.

Dining and Breakfast

Tokyu Stay Sapporo - Dining and Breakfast

Guests can look forward to a delectable start to their day with Tokyu Stay Sapporo’s breakfast offerings. The hotel serves a buffet-style breakfast with a variety of Asian and Western options to cater to diverse tastes. Grab a plate and indulge in local Japanese delicacies, hearty Western staples, or a combination of both. To complement the meal, the hotel provides complimentary coffee in the lobby.

Breakfast TypeAsian OptionsWestern Options
BuffetMiso soup, grilled fish, riceEggs, sausages, bread, pastries

The on-site restaurant also serves Italian cuisine for guests seeking a more substantial meal throughout the day.

Policies and House Rules

Tokyu Stay Sapporo - Policies and House Rules

Tokyu Stay Sapporo has a straightforward set of policies and house rules to ensure a smooth and comfortable stay for all guests.

Key policies include:

  1. Check-in is from 3PM, and check-out is by 11AM, providing ample time for housekeeping.

  2. Children aged 6 and above are charged as adults, while pets aren’t permitted on the premises.

  3. The hotel only accepts card payments, not cash, and provides simplified cleaning for stays of 6 nights or less, with a full clean for 7 nights or more.

Special requests can be accommodated, and the hotel aims to make each guest’s stay as convenient and pleasant as possible.

Special Requests

Tokyu Stay Sapporo - Special Requests

At Tokyu Stay Sapporo, the staff is readily available to accommodate any special requests from guests. Whether it’s an early check-in, a late check-out, or a specific room preference, the hotel team will do their best to fulfill the request.

Guests who need to arrange for transportation, event tickets, or restaurant reservations can simply ask the 24-hour front desk for assistance. The hotel also offers luggage storage and laundry services for added convenience.

While Tokyu Stay Sapporo maintains a set of standard policies, the staff recognizes that individual needs may vary. By working closely with guests, they strive to make every stay a seamless and personalized experience.

Frequently Asked Questions

Does the Hotel Have an Outdoor Pool or Fitness Center?

The hotel doesn’t have an outdoor pool or fitness center based on the information provided. It focuses on providing in-room amenities and common facilities like a 24-hour front desk, free Wi-Fi, and a restaurant serving breakfast.

Can the Hotel Accommodate Early Check-In or Late Check-Out Requests?

The hotel can accommodate early check-in or late check-out requests, subject to availability. Guests should inquire with the 24-hour front desk about the possibility of an early arrival or late departure at their preferred times.

What Are the Nearby Public Transportation Options?

The hotel is located centrally, so guests can easily access public transportation. Sapporo has an efficient subway system, with the nearest station just a 5-minute walk away. Buses and taxis are also readily available nearby.

Are There Any Discounts or Packages Available for Long-Term Stays?

The hotel offers discounted rates for long-term stays of 7 nights or more, along with a simplified cleaning policy. Guests can inquire at the front desk about any special offers or packages for extended visits.

Can the Hotel Arrange Airport Transfers or Shuttle Services?

The hotel doesn’t offer airport transfers or shuttle services directly, but they can arrange for taxi or private car services upon request. Guests will need to pay for these additional transportation options separately.

The Sum Up

The Tokyu Stay Sapporo offers a solid accommodation option for those exploring Sapporo. It’s conveniently located near top attractions, providing easy access to the city’s highlights. Guests can expect modern amenities like washing machines and air purifiers, catering to both short and long-term stays. With high ratings for its value, facilities, and staff, it’s an appealing choice for discerning travelers seeking a comfortable and practical base to discover Sapporo.