Perched in Tokyo’s bustling Shinagawa district, this upscale Marriott property hits most of the right notes. My recent stay revealed rooms that feel decidedly Western – spacious by Tokyo standards, with those wonderfully comfy beds that let you recover from jet lag in style.
The location’s a winner, just a quick 5-minute stroll from Kita-Shinagawa Station, making it a breeze to explore the city.
The on-site restaurant, while perfectly fine, plays it safe with predictable international fare – you’ll find better local flavors exploring nearby neighborhood spots. And be warned: those wanting an authentic Japanese inn experience should look elsewhere; this is unmistakably an American-style hotel.
That said, I found the service impeccable (the staff’s English proficiency is a real plus), and the squeaky-clean rooms would make any neat freak proud.
While you’re paying premium prices here, you’re getting that reliable Marriott comfort that many travelers crave.
Best suited for: Business travelers who want familiar Western amenities, first-time visitors to Tokyo who might be intimidated by more local-style accommodations, and families who appreciate the extra room to spread out.
Just steps away from Maxell Aqua Park Shinagawa, it’s particularly convenient for anyone planning to mix business with some sightseeing.
Good To Know
Located in Shinagawa Ward, the Tokyo Marriott Hotel offers strategic access to key Tokyo destinations like Shinagawa Shinkansen Station and Tokyo Station.
Features diverse room types including Superior King, Deluxe Twin, and Large Family rooms, all equipped with modern amenities like air conditioning and satellite TVs.
Provides comprehensive dining experiences through Lounge & Dining G and GGGCo. Pastry & Bakery, offering meals and snacks catering to various dietary requirements.
Offers exceptional hotel amenities including 24-hour front desk, free WiFi, fitness center, airport shuttle, and concierge services to enhance guest comfort and convenience.
Receives high guest satisfaction ratings, particularly for spacious rooms, comfortable beds, attentive staff, and excellent cleanliness, with an overall value rating of 7.2/10.
Prime Location in Tokyo
Nestled right in the heart of Shinagawa Ward, the Tokyo Marriott Hotel offers travelers an enviably strategic location for exploring Japan’s bustling capital.
Its proximity to key transportation hubs makes navigation incredibly convenient. Guests can reach Kita-Shinagawa Train Station in just five minutes on foot, while Shinagawa Shinkansen Station is a mere ten-minute walk away.
Major city destinations are surprisingly accessible: Tokyo Station is a quick ten-minute train ride, and popular districts like Shibuya and Shinjuku are just a twenty-minute train journey.
Plus, travelers won’t miss nearby attractions, with Maxell Aqua Park Shinagawa just a fifteen-minute walk from the hotel.
The location strikes an ideal balance between convenient urban access and a tranquil neighborhood setting, making it a smart choice for both business and leisure travelers.
Comfortable and Spacious Rooms
Beyond its prime location, the Tokyo Marriott Hotel promises guests a sanctuary of comfort through its thoughtfully designed rooms.
Travelers can choose from various room types, including Superior King, Deluxe Twin, and Large Family rooms, each meticulously crafted to provide maximum relaxation.
Every room boasts essential amenities like air conditioning, daily housekeeping, and a personal safe, ensuring guests feel both pampered and secure.
The rooms feature modern conveniences such as flat-screen satellite TVs, mini-bars, electric kettles, and private bathrooms stocked with quality toiletries.
Guests consistently praise the spaciousness and cleanliness of the accommodations, with many highlighting the exceptionally comfortable beds.
Whether traveling for business or leisure, visitors can expect a restful retreat that meets their diverse needs.
Dining and Culinary Experiences
At the heart of the Tokyo Marriott Hotel’s guest experience, two dining venues promise to satisfy diverse culinary preferences.
Lounge & Dining G offers a comprehensive dining experience, serving breakfast, lunch, and dinner with a variety of menu options to cater to different tastes and dietary requirements. Guests can enjoy casual meals in a relaxed atmosphere that combines comfort with quality cuisine.
For those seeking quick bites or sweet treats, GGGCo. Pastry & Bakery provides an excellent alternative. The bakery serves freshly prepared pastries and baked goods, perfect for guests wanting a quick breakfast or an afternoon snack.
With its convenient location within the hotel, the dining options ensure that guests don’t need to venture far to enjoy delicious meals throughout their stay.
Exceptional Hotel Amenities
The Tokyo Marriott Hotel goes above and beyond in providing guests with a comprehensive array of amenities designed to enhance comfort and convenience. From the 24-hour front desk to the state-of-the-art fitness center, travelers can expect top-tier services that cater to every need. The hotel’s amenities truly set it apart from typical accommodations.
| Fitness Center | Business Services | Leisure Facilities |
|---|---|---|
| Modern equipment | Free WiFi | Airport shuttle |
| Towel service | Meeting rooms | Concierge desk |
| Extended hours | Printing services | Luggage storage |
| Personal trainers | Computer access | Massage services |
| Shower facilities | Translation help | Currency exchange |
Guests can rely on the hotel’s commitment to providing seamless experiences, whether traveling for business or pleasure. With comprehensive amenities that anticipate travelers’ requirements, the Tokyo Marriott Hotel ensures a comfortable and efficient stay.
Guest Satisfaction and Reviews
Since the hotel’s opening, guest satisfaction at the Tokyo Marriott Hotel has consistently demonstrated impressive ratings across multiple service dimensions.
Guests have particularly praised the staff’s attentiveness, with service ratings reaching 8.6 out of 10, and the hotel’s exceptional cleanliness scoring 8.9. Visitors consistently highlight the hotel’s spacious rooms, comfortable beds, and accommodating personnel, especially during challenging situations like typhoon emergencies.
While overall value for money received a slightly lower score of 7.2, the hotel’s strategic location and high-quality amenities continue to attract positive feedback.
The proximity to key Tokyo attractions, combined with the beautiful surrounding park and waterfall, contributes to guests’ positive experiences.
The hotel’s commitment to providing quality service and maintaining clean, well-equipped facilities remains a significant draw for travelers.
Convenient Transportation Connections
Travelers seeking seamless connectivity will find the Tokyo Marriott Hotel perfectly positioned within Tokyo’s expansive transportation network.
The hotel’s strategic location offers guests convenient access to multiple train stations, making urban exploration effortless. Kita-Shinagawa Train Station sits just a 5-minute walk away, while the Shinagawa Shinkansen Station is a mere 10-minute stroll from the property.
Guests can easily reach major Tokyo destinations with minimal travel time: a quick 10-minute train ride connects to Tokyo Station, and 20-minute train journeys transport visitors to the vibrant districts of Shibuya and Shinjuku.
The hotel’s proximity to key transportation hubs ensures that guests can maximize their travel experiences, reducing transit complexities and providing swift, efficient movement throughout the city’s dynamic landscape.
Room Booking and Options
Marriott’s room booking system offers guests a straightforward pathway to selecting their ideal accommodation in Tokyo.
Travelers can choose from various room types, including Superior King, Deluxe Twin, Executive Twin with Club Lounge Access, and Large Family Rooms. Each option caters to different needs, whether it’s a solo business trip or a family vacation.
Booking can be completed online through the Marriott website or via third-party travel platforms. Guests should note specific policies: children 12 and older are charged as adult rates, no extra beds are available, but cribs can be requested for infants under one year.
Rates vary depending on room type and season, with cancellation policies differing across accommodation categories. Advance booking is recommended to secure preferred room types and potentially better rates.
Hotel Policies and Guidelines
The Tokyo Marriott Hotel’s commitment to guest satisfaction starts with clear, comprehensive policies designed to ensure a smooth and enjoyable stay. Guests must provide a valid photo ID and credit card during check-in, with an expectation to inform the hotel of their anticipated arrival time. Room rates vary based on accommodation type, and cancellation policies differ accordingly.
| Policy Area | Key Requirements | Guest Expectations |
|---|---|---|
| Check-In/Out | 3 PM check-in | Timely arrival |
| Payment | Credit card required | Full rate coverage |
| Occupancy | Children 12+ charged as adults | Accurate guest count |
Children under 1 year can use complimentary cribs, while pets are not permitted. An additional accommodation tax is applied per person, per night. These guidelines help maintain the hotel’s high standards of service and ensure a comfortable experience for all guests.
Frequently Asked Questions
Do the Rooms Have Wheelchair Accessibility or Facilities for Disabled Guests?
He’ll find the Tokyo Marriott Hotel offers wheelchair-accessible rooms with wider doorways and roll-in showers. They’ve designed some spaces to accommodate guests with mobility challenges, ensuring easier navigation and comfort throughout the accommodation.
What Nearby Attractions Can Guests Explore Within Walking Distance?
Guests can easily explore Maxell Aqua Park Shinagawa, just a 15-minute walk away. They’ll find the park’s waterfall and attractions appealing. Nearby train stations also provide quick access to Tokyo’s major districts like Shibuya and Shinjuku.
Are There Special Packages or Discounts for Long-Term Stays?
They’ll find limited long-term stay information in the provided details. However, guests should contact the hotel directly to inquire about potential corporate rates, extended stay discounts, or special packages that might reduce nightly rates for prolonged visits.
Can Guests Request Specific Room Views or Floor Preferences?
They’ll likely accommodate room view or floor preferences, but it’s not guaranteed. Guests should contact the hotel directly before booking to discuss specific requests, as availability depends on current occupancy and room inventory.
Does the Hotel Offer Any Romantic or Honeymoon-Specific Amenities?
They don’t list specific honeymoon packages, but guests can request special touches like champagne, rose petals, or room upgrades through the concierge. The hotel’s comfortable rooms and attentive staff might help create a romantic atmosphere.
The Sum Up
The Tokyo Marriott Hotel stands out as a top-tier urban retreat for travelers seeking comfort and convenience. Its strategic location, well-appointed rooms, and comprehensive amenities make it an exceptional choice for both business and leisure guests. With easy access to Tokyo’s vibrant attractions and consistently high guest ratings, this hotel truly delivers a memorable and reliable Japanese hospitality experience.