In our visit to this Haverhill hotel, we found a cozy spot that’s a stone’s throw from castles and grand houses. The rooms are roomy, and some even come with mini-kitchens – perfect for whipping up a quick meal.
Two restaurants dish out tasty British grub, with options for plant-eaters and gluten-avoiders.
Now, let’s get real: The place isn’t perfect. Some guests might find the decor a bit dated, and if you’re looking for cutting-edge amenities, you might be disappointed.
But here’s the scoop: If you’re after a comfy bed, good food, and a friendly face at check-in, you’ll be happy as a clam.
This hotel is ideal for history buffs exploring nearby sights, families who need space to spread out, or anyone who appreciates a hearty English breakfast.
Just don’t expect five-star luxury, and you’ll have a jolly good stay.
Good To Know
- The Suffolk Hotel is located at 9 High Street, Haverhill, UK, with a convenient location near various regional attractions.
- The hotel offers a variety of accommodation options, including King Rooms, Suites, and Apartments, catering to diverse guest needs.
- Guests can enjoy on-site dining at two restaurants, Nine Jars and The Hive, which serve British cuisine with vegetarian, vegan, and gluten-free options.
- The hotel has consistently received positive guest feedback, with high ratings for cleanliness, comfort, and overall value for money.
- The hotel implements COVID-19 safety measures, including mandatory face masks in indoor areas and a contactless payment system.
Hotel Overview and Location
The Suffolk Hotel is located in Haverhill, United Kingdom.
It’s situated at 9 High Street, with the postcode CB9 8AA.
This hotel has an overall rating of 7.8 out of 10 based on 331 reviews, and its location is highly rated by guests, especially couples, at 8.1 out of 10.
It’s situated within a reasonable distance from several notable landmarks, such as Hedingham Castle (19 km), Audley End House (24 km), Ickworth House (28 km), and London Stansted Airport (31 km).
Accommodation and Amenities
The Suffolk Hotel offers a variety of room types to cater to different guest needs. Accommodation options include King Rooms, Standard Single Rooms with Shower, One-Bedroom Suites, Apartments with Shower, Deluxe Suites, and Twin Rooms with Shower.
The hotel’s facilities include:
- Non-smoking rooms
- Two restaurants and a bar
- Free WiFi
- Room service
- Shared lounge and terrace
- Luggage storage
Certain rooms feature kitchen amenities like a fridge, oven, and microwave, providing added convenience for guests.
Dining Options
Two on-site restaurants offer guests dining options at The Suffolk Hotel.
Nine Jars serves British cuisine and is open for breakfast, brunch, lunch, dinner, and cocktail hour, providing vegetarian, vegan, and gluten-free choices.
The Hive, also serving British fare, is open for breakfast and brunch, with vegetarian, vegan, and gluten-free options. A full English/Irish breakfast is available.
The hotel’s restaurants cater to various dietary needs and preferences, ensuring guests can enjoy satisfying meals throughout their stay.
Guest Experiences and Ratings
Guest feedback on The Suffolk Hotel is overwhelmingly positive, with reviewers consistently praising the hotel’s spacious and comfortable rooms, efficient check-in process, and the excellent breakfast and dinner options.
Guests particularly commend:
- The hotel’s cleanliness, which scores an 8.2 out of 10.
- The comfort level, which rates 8.1 out of 10.
- The overall value for money, which receives a 7.8 rating.
Specific guest comments highlight the hotel’s "lovely atmosphere," "great location," and "beautifully renovated historic building."
With these high marks across various categories, it’s clear The Suffolk Hotel delivers an exceptional experience for its guests.
Check-in and Check-out Policies
Guests can check into The Suffolk Hotel from 4 PM onwards. Early check-in can be arranged, though this may incur an additional fee.
Checkout is required by 10 AM on the day of departure. Guests should keep in mind that the cancellation and prepayment policies vary depending on the accommodation type booked.
The hotel welcomes children of all ages, though extra charges apply for cots and extra beds. Unfortunately, pets aren’t permitted on the premises.
Payment is accepted by card only, as the hotel doesn’t accept cash.
COVID-19 measures are in place, including limited food services and mandatory face masks in indoor areas.
Children and Pets Policies
Children of all ages are welcome at The Suffolk Hotel, though additional charges may apply for extra beds and cots.
The hotel’s pet policy, however, is more restrictive. Pets aren’t allowed on the premises. This policy helps ensure the comfort and safety of all guests.
Some key points regarding The Suffolk Hotel’s children and pets policies:
- Children: Accepted, with fees for extra beds and cots.
- Pets: Not permitted.
- COVID-19: Face masks required in indoor areas, limited food services.
The Suffolk Hotel give you an enjoyable stay for all guests, while maintaining appropriate policies for children and pets.
Payment Methods
The Suffolk Hotel accepts payments via various card methods, though cash isn’t accepted.
Guests can pay with all major credit and debit cards, including Visa, Mastercard, American Express, and Discover.
Card payments can be made at the front desk during check-in and check-out.
The hotel doesn’t offer cash payment options.
All reservations and extras must be paid for by card.
It’s essential for guests to have a valid payment card available upon arrival to complete the registration process smoothly.
The hotel’s policies regarding payments are clearly communicated to ensure a seamless experience for all visitors.
COVID-19 Measures
Due to the ongoing COVID-19 pandemic, the Suffolk Hotel has implemented several measures to ensure the safety and well-being of both guests and staff.
The hotel has limited its food services, requiring guests to adhere to social distancing guidelines and wear face masks in all indoor areas.
Plus, the hotel has adopted a contactless payment system, accepting only card payments to minimize physical interactions.
On top of that, the Suffolk Hotel has enhanced its cleaning and disinfection protocols to maintain the highest standards of hygiene throughout the property.
Questions About Staying Here
What Are the Hotel’s Operating Hours?
The hotel’s check-in time starts at 4 PM, and check-out time is until 10 AM. The exact operating hours for the hotel’s restaurants and amenities may vary, so guests should check with the staff for specific details.
Are There Any Additional Fees or Taxes?
There are additional fees for extra beds and cots for children. Guests can expect to pay taxes in line with local and national policies. Payment is accepted by card only, with no cash accepted on-site.
Does the Hotel Offer Any Special Packages or Promotions?
The hotel offers seasonal packages and discounts throughout the year. Guests can find promotions like weekend getaways, romantic packages, and family-friendly deals on the hotel’s website or by inquiring directly with the staff.
Can I Request Specific Room Preferences or Upgrades?
Guests can request specific room preferences, such as a higher floor or one with a kitchen, during booking. Room upgrades may be available for an additional fee, subject to availability. The hotel’s policies on these requests should be checked.
What Are the Hotel’s Sustainability or Eco-Friendly Initiatives?
The hotel has implemented several eco-friendly initiatives, including energy-efficient lighting, water-saving measures, and a recycling program. They also source locally-produced ingredients for their on-site restaurants to reduce their carbon footprint.
Worth The Stay
The Suffolk Hotel offers an enchanting stay in the heart of Haverhill’s historic High Street. With its well-appointed accommodations, diverse dining options, and exceptional guest reviews, the hotel caters to both leisure and business travelers. Whether seeking a cozy room or spacious suite, guests can enjoy the hotel’s commitment to comfort, convenience, and attention to detail for a memorable experience.