In our review of this historic railway hotel, we found it to be a charming blend of old-world elegance and modern comforts. The recent facelift has breathed new life into the place, while keeping its Victorian roots intact.
Its prime spot right across from the train station makes it a breeze for travelers to roll in and out of Chester.
The hotel’s two restaurants dish up decent grub, and you can even order room service at any hour if jet lag hits hard.
While most guests give it a thumbs up, especially for its location, it’s not without a few wrinkles. Some rooms might feel a tad snug, and the Wi-Fi can be spotty in certain areas.
This hotel is a great fit for history buffs who appreciate a dash of luxury, train enthusiasts who want to be close to the tracks, and anyone looking to explore Chester without the hassle of long commutes.
However, light sleepers might want to request a room away from the station to avoid potential train noise.
Good To Know
- The hotel is a historic railway hotel established in 1860 and has hosted notable guests like Charles Dickens and Cecil Rhodes.
- The hotel offers a range of accommodation options including Standard Double, Executive Double, Family rooms, and Suites.
- Amenities include two on-site restaurants, an outdoor terrace and garden, accessibility features, and complimentary Wi-Fi and 24-hour room service.
- The hotel is conveniently located opposite Chester train station and within a 15-minute walk of the Chester city center.
- The hotel maintains a premier status for discerning travelers, with an overall guest satisfaction rating of 8.1/10.
Hotel Overview
The Queen at Chester Hotel, part of the BW Premier Collection, has an excellent location score of 9.0/10 based on 7,907 reviews.
Established in 1860, it’s the original railway hotel, famous for its rich heritage and modern amenities. The hotel underwent a £5 million refurbishment, enhancing public areas and guest rooms.
Located opposite Chester train station, it has hosted notable guests like Charles Dickens and Cecil Rhodes.
With its convenient location and impressive history, the Queen at Chester Hotel offers an appealing stay for travelers exploring the Chester area.
Hotel History
Established in 1860, the Queen at Chester Hotel boasts a rich history as the original railway hotel.
Over the years, the hotel has played host to numerous notable guests, including:
- Charles Dickens, the renowned British novelist, who stayed at the hotel during his travels.
- Cecil Rhodes, the British businessman and mining magnate, who also graced the hotel’s halls.
- Countless other travelers and dignitaries drawn to the hotel’s strategic location and historic charm.
The hotel’s impressive heritage has only been enhanced by the recent £5 million refurbishment, which has seamlessly blended its traditional features with modern amenities, ensuring the Queen at Chester Hotel remains a premier destination for discerning travelers.
Accommodation Options
Offering a range of accommodation options, the Queen at Chester Hotel caters to the diverse needs of its guests. Guests can choose from Standard Double rooms, Executive Double rooms, Family rooms, and Suites, all equipped with complimentary Wi-Fi, TV, and 24-hour room service.
| Room Type | Occupancy | Size (sq ft) | Amenities |
|---|---|---|---|
| Standard Double | 2 | 161 | Complimentary Wi-Fi, TV, 24-hour room service |
| Executive Double | 2 | 215 | Complimentary Wi-Fi, TV, 24-hour room service, additional living space |
| Family Room | 4 | 269 | Complimentary Wi-Fi, TV, 24-hour room service, separate sleeping and living areas |
| Suite | 2-4 | 377 | Complimentary Wi-Fi, TV, 24-hour room service, separate living room, upgraded amenities |
Whether traveling solo, with a partner, or as a family, the Queen at Chester Hotel offers accommodations to suit every need.
Hotel Amenities
Beyond the range of accommodation options, the Queen at Chester Hotel provides a variety of amenities to enhance guests’ experiences.
Visitors can enjoy the following on-site features:
Culinary Options: The hotel has two restaurants, Kings Grill and V&A, which serve a selection of British cuisine for breakfast, lunch, and dinner.
Outdoor Spaces: Guests can relax on the hotel’s terrace or in the garden, surrounded by outdoor furniture.
Accessibility Features: The hotel caters to guests with disabilities, offering facilities designed to meet their needs.
With these thoughtful amenities, the Queen at Chester Hotel ensures a comfortable and convenient stay for all its visitors.
Guest Experiences
How do guests experience the Queen at Chester Hotel? Guests have rated the hotel 8.1/10 for overall satisfaction, highlighting the excellent service, cleanliness, and comfort.
Positive comments emphasize the variety and quality of breakfast, convenient location near the train station, and friendly staff. Many guests appreciated the spacious rooms and additional services like luggage storage after check-out.
The hotel’s excellent location score of 9.0/10 based on 7,907 reviews further reflects the positive experiences of travelers.
With its rich heritage, modern amenities, and attentive service, the Queen at Chester Hotel provides a memorable stay for its guests.
Location and Accessibility
The Queen at Chester Hotel sits opposite Chester train station, making it a convenient base for travelers.
The hotel’s excellent location offers several key advantages:
It’s a 15-minute walk from the lively Chester city center, allowing guests to easily explore the historic city.
The hotel is well-connected, providing easy access to the surrounding region for visitors.
Public parking is available nearby at a cost of £12 per day, with variable rates for weekdays and weekends.
With its strategic location and excellent transportation links, the Queen at Chester Hotel is an ideal choice for those seeking to discover the charms of Chester and the wider Cheshire area.
Hotel Policies
What’re the key policies guests should be aware of when staying at the Queen at Chester Hotel?
The hotel has a check-in time from 4:00 PM, and guests must check out by 11:00 AM.
Pets are allowed on request, but a £15 charge applies.
Children of all ages are welcome, but those 13 and above are charged as adults.
The hotel doesn’t accept cash payments; only credit/debit cards are accepted.
Plus, the hotel has specific policies for group bookings of more than 9 rooms.
Guests should familiarize themselves with these policies to ensure a smooth stay at the Queen at Chester Hotel.
Additional Information
Complementing the hotel’s rich history and modern amenities, the Queen at Chester offers several additional features and services to enhance guests’ experiences.
These include:
- Luggage storage, allowing guests to explore the area after checking out without the burden of their belongings.
- Flexible payment options, as the hotel only accepts card payments and doesn’t accommodate cash.
- Special group booking policies for reservations of more than 9 rooms, catering to the needs of larger parties and events.
Plus, the hotel welcomes guests of all ages, with a designated charge for children 13 and above.
Questions About Staying Here
What Are the Hotel’s Sustainability Practices?
The hotel’s sustainability practices are not explicitly mentioned in the provided information. However, many hotels focus on initiatives like reducing waste, conserving energy, and promoting environmentally-friendly operations to minimize their environmental impact.
Does the Hotel Offer Any Special Packages or Deals?
The hotel offers several special packages and deals, including weekend getaways, shopping excursions, and family-friendly packages. Guests can take advantage of these offers to enhance their stay and make the most of their visit.
Are There Any Nearby Attractions or Activities to Explore?
The hotel’s prime location provides easy access to a variety of nearby attractions and activities. Guests can explore Chester’s historic city center, Roman walls, and cathedral, all within a short walking distance from the hotel.
What Are the Hotel’s Policies for Events or Meetings?
The hotel offers event and meeting spaces, subject to availability. Policies include minimum numbers, deposit requirements, and catering options. Guests should contact the hotel directly to discuss specific event needs and receive information on pricing and availability.
Does the Hotel Have a Loyalty Program or Rewards Scheme?
The hotel doesn’t appear to have a publicly advertised loyalty program or rewards scheme based on the information provided. The focus seems to be on the hotel’s history, amenities, and guest reviews rather than any loyalty initiatives.
Worth The Stay
The Queen at Chester Hotel, BW Premier Collection, is a historic hotel that has delighted guests for over a century. With its convenient location, wide range of accommodations, and array of amenities, the hotel provides a seamless blend of comfort and convenience for travelers exploring the historic city of Chester. The hotel’s exceptional location, well-appointed rooms, and high-quality services make it a must-visit destination for those seeking a memorable stay.