In our review, we found this cozy Salisbury gem to be a real winner. Just a hop, skip, and a jump from the soaring spire of Salisbury Cathedral, it’s perfectly placed for exploring the historic center on foot.
The rooms are spotless and roomy, with all the modern comforts you’d expect.
Now, let’s talk breakfast – it’s a feast fit for a king! The staff? They’re as friendly as your favorite aunt and just as helpful.
But, no place is perfect. Some rooms facing the street can be a bit noisy, especially on weekends. And if you’re driving, parking can be a bit of a headache.
This hotel is ideal for history buffs, culture vultures, and anyone who wants to be in the heart of the action. If you’re looking for a peaceful countryside retreat, you might want to look elsewhere.
But for most travelers, this place hits the sweet spot – comfy, convenient, and full of English charm.
Good To Know
- The Merchants House is a highly rated hotel (8.5/10) with an exceptional location score of 9.4/10, making it ideal for couples.
- The hotel offers well-appointed rooms with amenities like free WiFi, air conditioning, and tea/coffee making facilities.
- Guests rave about the hotel’s exceptional breakfast, which includes a variety of cooked items, pastries, and fresh produce.
- The hotel has limited on-site parking, but its central location allows for easy exploration of nearby attractions like Salisbury Cathedral.
- The hotel caters to both English and Polish-speaking travelers and offers various booking options, including Genius discounts for eligible guests.
Hotel Overview
The Merchants House, BW Signature Collection, is a well-rated hotel located in the heart of Salisbury, UK. Earning an 8.5/10 rating from over 2,200 reviews, it’s an excellent choice for couples, with a 9.4/10 location score.
Just an 8-minute walk from Salisbury Cathedral and 0.7 miles from the train station, it offers easy access to key attractions. Guests praise the hotel’s cleanliness, spacious rooms, and exceptional breakfast, which can be pre-booked for £8.99.
While parking is limited, the central location makes it easy to explore the historic city on foot. With friendly staff and thoughtful amenities, The Merchants House provides a comfortable and convenient stay in Salisbury.
Amenities at The Merchants House
Free WiFi, air conditioning, and a bar await guests at The Merchants House, BW Signature Collection.
The hotel offers several amenities to make guests’ stays more comfortable. Rooms feature:
- Private bathrooms with free toiletries and hairdryers.
- Flat-screen TVs and desks for remote work or leisure.
- Tea and coffee making facilities.
An unlimited breakfast is available for £8.99 per person, but pre-booking is required.
While parking is limited to 8 spaces on a first-come, first-served basis, the hotel’s central location within Salisbury makes it easy to explore the city on foot.
Guest Accommodations
Guests at The Merchants House can look forward to well-appointed accommodations that cater to their needs.
Each room features a private bathroom, flat-screen TV, free toiletries, and a desk for working comfortably. The hotel provides essential amenities like a tea/coffee maker in all rooms and free WiFi throughout.
Praised for their spaciousness, the rooms offer a cozy retreat after a day of exploring Salisbury’s attractions.
With air conditioning and a hairdryer also included, travelers can enjoy a seamless and comfortable stay at this charming BW Signature Collection hotel.
Dining Options
At The Merchants House, guests can start their day with an unlimited breakfast spread for just £8.99 per person.
The breakfast offerings include:
- A selection of cooked items, such as eggs, bacon, and sausages
- A variety of fresh pastries, breads, and jams
- A range of cereals, yogurt, and fresh fruit
Pre-booking is required for the breakfast, but it’s well worth it to fuel up before exploring Salisbury’s historic attractions.
Guests praise the exceptional quality and variety of the breakfast, making it a highlight of their stay at The Merchants House.
Accessibility and Parking
The Merchants House offers limited on-site parking, with just 8 spaces available on a first-come, first-served basis. Guests can’t reserve a spot, so it’s recommended to arrive early to secure a space.
For those without a car, the hotel’s excellent location means most of Salisbury’s top attractions are within walking distance. The Salisbury Cathedral is just an 8-minute stroll away, and the train station is 0.7 miles from the property.
Those planning to explore further afield, like the iconic Stonehenge, will find the hotel conveniently situated, just 10 miles from this ancient wonder.
Guest Reviews and Ratings
Reviewers have overwhelmingly praised The Merchants House, awarding it an impressive 8.5/10 rating based on over 2,250 reviews.
The hotel’s location scored particularly well, earning a 9.3/10 and being praised as "excellent for couples."
Some key highlights from guest reviews include:
- Staff were consistently lauded for their helpfulness and friendliness, rated 9.5/10.
- The hotel’s breakfast received rave reviews, with one guest calling it "exceptionally good."
- Guests highlighted the hotel’s central location, with everything in town being within walkable distance.
Hotel Policies
Checking in at The Merchants House is a straightforward process, with guests able to arrive anytime between 3:00 PM and 12:00 AM.
The hotel has a minimum check-in age of 18, and children of all ages are welcome, though those 18 and over will be charged as adults.
Pets aren’t allowed on the premises. For group bookings of more than 9 rooms, different policies and fees may apply.
The hotel takes safety seriously, with CCTV in common areas, smoke alarms, fire extinguishers, and 24-hour security.
Cancellation policies vary by accommodation type, so guests should check the specific conditions during booking.
Booking and Contact Information
When it comes to booking a stay at The Merchants House, guests have several options. The hotel offers Genius discounts for eligible guests, potentially providing savings on their stay.
The Merchants House also accepts various languages, including English and Polish, making it accessible to a wider range of travelers.
Plus, the hotel’s cancellation policies vary by accommodation type, so guests should check the specific conditions during the booking process.
- Guests can take advantage of Genius discounts if eligible.
- The hotel accommodates English and Polish-speaking travelers.
- Cancellation policies vary by accommodation type and should be reviewed at the time of booking.
Questions About Staying Here
Is There a Swimming Pool or Gym at the Hotel?
The hotel does not have a swimming pool or gym on-site. Amenities at the hotel focus on providing comfortable guest rooms, a bar, and a highly-rated breakfast, rather than recreational facilities.
Does the Hotel Offer Any Special Packages or Deals?
The hotel doesn’t mention any special packages or deals on its website. However, it notes that Genius discounts may be available for eligible guests when booking directly. Guests should check the specific conditions during the booking process.
Can I Store My Luggage After Check-Out?
The hotel offers a luggage storage service for guests after check-out. Guests can leave their bags at the front desk and retrieve them later before their departure. This service is available at no additional charge.
What Are the Hotel’s Sustainability or Eco-Friendly Initiatives?
The hotel doesn’t explicitly mention any eco-friendly initiatives. However, it provides basic amenities like free WiFi and air conditioning, which can help guests reduce their carbon footprint during their stay.
Is There a Concierge Service Available at the Hotel?
Unfortunately, the hotel does not mention a concierge service in the provided information. The overview focuses on key amenities, location, and guest reviews, but does not indicate the availability of a dedicated concierge for guests.
Worth The Stay
The Merchants House, BW Signature Collection, offers an exceptional stay in the heart of Salisbury. With its prime location, modern amenities, and attentive staff, this historic hotel provides the perfect base for exploring the city’s top attractions. Whether visiting for business or leisure, guests can expect a comfortable and memorable experience at this highly-rated boutique hotel in Wiltshire.