In our exploration of Saint Helens’ lodgings, we stumbled upon a gem that’s part of a well-known hotel group. This place has won over most folks who’ve stayed here, with comfy rooms, spotless cleanliness, and a variety of good eats to suit different tastes. The helpful staff, roomy digs, and top-notch grub get lots of thumbs up from visitors.
Now, it’s not all rainbows and unicorns. Some guests might find the decor a bit dated, and if you’re hoping for a cutting-edge fitness center, you might be disappointed. But don’t let that scare you off!
This hotel is a great fit for travelers who want a reliable, comfortable stay without breaking the bank. It’s especially good for folks who enjoy a hearty meal and appreciate attentive service.
Business travelers will dig the free WiFi and central location, while leisure seekers will love the nearby attractions. If you’re after a solid, no-frills experience with some unexpected perks, this place should be right up your alley.
Good To Know
- The Eccleston Hotel is part of the Best Western Signature Collection, offering comfortable accommodations in Saint Helens, UK.
- The hotel has a strong rating of 8.5 from over 700 reviews, praising its cleanliness, staff friendliness, and outstanding food quality.
- Guests can choose from a variety of room types, including Deluxe King Rooms and Family Suites, with essential amenities like free WiFi and flat-screen TVs.
- The on-site restaurant caters to various dietary requirements, offering American, British, and Grill/BBQ cuisine options for a diverse dining experience.
- The hotel provides additional services such as daily housekeeping, 24-hour front desk, and meeting facilities, ensuring a comfortable and secure stay.
Hotel Overview
Located in the town of Saint Helens, the Eccleston Hotel is a Best Western Signature Collection property that has earned an impressive 8.5 rating from over 700 reviews.
Situated near Knowsley Road and St Helens Rugby Ground, the hotel is conveniently located for travelers. Guests have praised the hotel’s comfortable accommodations, friendly staff, and high cleanliness standards.
With a range of room types available, including Deluxe King Rooms and Family Suites, the Eccleston Hotel caters to various travelers’ needs.
The on-site restaurant serves a variety of cuisines, catering to dietary preferences.
Accommodations and Amenities
The Eccleston Hotel offers a range of accommodation options to cater to various travelers’ needs. Guests can choose from Deluxe King Rooms, Standard Double Rooms, Superior King Suites, and Family Rooms with sofa beds.
All rooms come equipped with essential amenities, including free WiFi, flat-screen TVs, and tea/coffee makers.
The hotel also features an on-site restaurant serving a variety of cuisines, catering to dietary requirements like vegetarian, vegan, and gluten-free.
Plus, guests can enjoy the outdoor furniture, garden, and the nearby golf course, making it an ideal destination for both leisure and business travelers.
Dining and Cuisine
The on-site restaurant at the Eccleston Hotel serves a diverse menu featuring American, British, and Grill/BBQ cuisine.
Guests can enjoy dietary options, including vegetarian, vegan, and gluten-free dishes.
The restaurant’s food quality was highlighted in positive reviews, with guests praising the tasty and well-prepared meals.
Room service is also available, allowing guests to dine in the comfort of their own rooms.
The hotel’s dining facilities cater to a range of tastes and dietary needs, providing a satisfying culinary experience for its guests.
Guest Experiences
Guests have praised the Eccleston Hotel for its comfortable accommodations and attentive service.
The hotel’s cleanliness stands out, with an 8.9 rating from visitors. Staff friendliness also earns high marks, scoring 9.2 out of 10. Guests particularly appreciate the spacious, extremely clean rooms and the comfortable beds. Many highlight the outstanding quality of the food.
However, some visitors reported issues with the breakfast timing. The Eccleston Hotel seems to provide a pleasant experience, with its convenient location, well-appointed rooms, and friendly team earning positive reviews from the majority of guests.
Guest Feedback
Many guests found the Eccleston Hotel to meet or exceed their expectations. Reviewers consistently praised the hotel’s cleanliness, giving it an impressive 8.9 rating.
The staff’s friendliness, with a 9.2 rating, was another highlight. Guests appreciated the comfortable beds and spacious rooms, with one commenting on an "outstanding room."
The quality of the food also received positive feedback. Some guests, however, reported issues with the breakfast timing.
Policies and Bookings
Checking in and out of the Eccleston Hotel is a straightforward process.
Guests can check-in from 3:00 PM to 3:30 PM, while check-out is available from 7:00 AM to 11:00 AM.
The hotel’s cancellation policies vary by accommodation type, so guests should review the details during booking.
Children of all ages are welcome, with those 17 and above charged as adults. Cribs are available upon request.
Guests should also note that pets aren’t allowed, and cash payments aren’t accepted.
Additional Services
The Eccleston Hotel offers a range of additional services to provide a comfortable and convenient stay for its guests. Visitors can take advantage of the daily housekeeping, baggage storage, and 24-hour front desk services. The hotel also features meeting facilities for those traveling for business.
| Safety Measures | Languages Spoken |
|---|---|
| Fire extinguishers | English |
| CCTV | |
| Smoke alarms | |
| Key card access |
Guests are recommended to provide their expected arrival times in advance to ensure a seamless check-in process.
Safety and Security
The Eccleston Hotel takes guest safety and security seriously.
The hotel is equipped with fire extinguishers, CCTV, smoke alarms, and key card access to ensure a safe and secure environment for all guests. These measures are in place to protect guests and their belongings, providing peace of mind during their stay.
Plus, the 24-hour front desk is available to assist guests with any security-related concerns.
Questions About Staying Here
Are There Any Discounts or Special Offers Available?
The hotel offers Genius Discounts for eligible guests, and guests are encouraged to contact the property in advance to inquire about any special offers or promotional rates that may be available during their stay.
What Is the Closest Train Station or Bus Stop to the Hotel?
The closest train station is Knowsley Road, about a 5-minute walk from the hotel. Several bus stops are also within a short distance, providing convenient public transportation options for guests.
Does the Hotel Have Any Recommendations for Local Attractions or Activities?
The hotel provides recommendations for nearby local attractions and activities, including the Knowsley Safari Park, St Helens Rugby Ground, and golf courses within 2 miles. Guests can inquire at the front desk for additional details.
Are There Any Facilities for Guests With Disabilities at the Hotel?
The hotel offers accessible facilities for guests with disabilities, including wheelchair-accessible rooms, ramps, and elevators. Guests should confirm specific needs when booking to ensure the hotel can accommodate their requirements.
How Far Is the Hotel From the Nearest Airport?
According to the information provided, the hotel is located 8.7 miles away from the nearest airport, which is John Lennon Airport. The hotel’s convenient location makes it accessible for travelers arriving by air.
Worth The Stay
The Eccleston Hotel offers a premier hospitality experience in the heart of Saint Helens. With well-appointed accommodations, delectable dining, and attentive staff, the hotel caters to diverse guest needs. Its consistent positive reviews and commitment to cleanliness and comfort make it an ideal choice for travelers seeking an unforgettable stay in this charming English town.