In our review, we found this historic Tudor-era hotel to be a cozy retreat in the quaint village of Lavenham. The building oozes charm, with its 15th-century bones and modern comforts like free Wi-Fi. You’ll find two eateries serving up tasty British grub, plus a spa to help you unwind after a day of sightseeing.
Now, let’s get real for a moment. The age of the building means some rooms might feel a bit snug, and the creaky floors could be a light sleeper’s nightmare.
Also, the high-end amenities come with a price tag to match, which might make budget travelers think twice.
That said, if you’re a history buff with a taste for luxury, this place is right up your alley. It’s perfect for couples looking for a romantic getaway or anyone wanting to enjoy the atmosphere of old England while enjoying modern comforts.
Just remember to bring your wallet and maybe some earplugs!
Good To Know
- The Swan Hotel & Spa is a 4-star hotel located in the historic Tudor village of Lavenham, UK, with an 8.7 rating from 704 reviews.
- The hotel offers a range of accommodation options, including superior doubles and suites, as well as on-site dining options with good breakfast choices.
- The Weavers House Spa at the hotel provides a range of treatments, including massages and facials, in a tranquil environment.
- Dogs are allowed at the hotel for a fee of £10 per night, with the bar/lounge area being the only pet-friendly area.
- The hotel has a flexible cancellation policy, with standard rooms allowing cancellations or modifications up to 2 days prior without penalty.
Hotel Overview
The Swan Hotel & Spa is a captivating 4-star hotel nestled in the heart of the historic Tudor village of Lavenham, UK.
This 15th-century building boasts an impressive 8.7 rating from 704 reviews, with guests praising its excellent 9.5 location rating.
Situated between the towns of Bury St. Edmunds and Sudbury, the hotel offers easy access to one of Britain’s best-preserved Tudor villages.
With a range of accommodation options, from superior doubles to suites, the Swan Hotel & Spa provides guests with modern amenities while preserving its historic charm.
The property also features two on-site restaurants, a spa and wellness center, and free WiFi, making it an attractive destination for both leisure and business travelers.
Accommodation and Facilities
Swan Hotel & Spa’s range of accommodation options cater to diverse guest needs. The hotel offers several room types, including Superior Double/Twin, Suite, Queen Room, Deluxe Double/Twin, Standard Double, and Large Double/Twin.
Guests can enjoy a variety of facilities, such as free parking, a spa and wellness centre, non-smoking rooms, two restaurants, room service, free WiFi, and family rooms. The hotel also has a bar and provides good breakfast options, including Continental, Full English/Irish, Vegetarian, Vegan, and Gluten-free choices.
With its historic 15th-century building and picturesque location in one of Britain’s best-preserved Tudor villages, Swan Hotel & Spa offers a unique and comfortable stay.
Dining Experience
The Gallery Restaurant at Swan Hotel & Spa offers modern British cuisine, having earned 2 AA Rosettes. Prior reservation is recommended due to its popularity.
Guests can also enjoy more informal dining at the Mess Call 487 Brasserie, which features a family-friendly atmosphere.
The hotel caters to various dietary needs, offering vegetarian, vegan, gluten-free, and dairy-free options. During warmer weather, guests can dine al fresco in the hotel’s picturesque garden.
Guest Reviews and Ratings
Guests have overwhelmingly praised the Swan Hotel & Spa, awarding it an impressive 8.7 out of 10 rating from 704 reviews. The hotel’s staff, facilities, and cleanliness were particularly well-received, scoring 9.2, 8.9, and 9.1, respectively. Guests also commended the hotel’s comfort and value for money, which scored 9.0 and 8.1, respectively. While the hotel received positive feedback overall, some guests had mixed reviews on the room comfort and dining options.
| Metric | Rating |
|---|---|
| Staff | 9.2 |
| Facilities | 8.9 |
| Cleanliness | 9.1 |
Spa and Wellness
At the Swan Hotel & Spa, guests can indulge in a rejuvenating experience at the on-site Weavers House Spa. The spa features treatment rooms, a sauna, and a steam room, allowing visitors to unwind and recharge.
The highlight is the outdoor vitality pool, which offers a soothing hydrotherapy experience. The spa’s skilled therapists provide a range of treatments, from massages to facials, catering to individual well-being needs.
After a pampering session, guests can enjoy the tranquil surroundings and admire the property’s historic 15th-century architecture. The Swan Hotel & Spa’s spa facilities provide the perfect sanctuary for those seeking to escape the stresses of everyday life.
Pet Policy
For a fee of £10 per night, the Swan Hotel & Spa welcomes dogs in the bar/lounge area, though they are not permitted in the restaurants. The hotel’s pet policy is as follows:
| Policy | Details |
|---|---|
| Allowed Pets | Dogs |
| Pet Fee | £10 per night |
| Allowed Locations | Bar/lounge |
| Prohibited Locations | Restaurants |
| Additional Information | Guests must ensure their pets do not disturb other visitors and clean up after them. The hotel reserves the right to refuse entry to pets that are deemed disruptive. |
Check-in and Check-out
Check-in at the Swan Hotel & Spa is available from 3:00 pm to 11:30 pm.
Guests can complete the check-in process efficiently by providing their reservation details and contact information. Upon arrival, visitors will receive their room keys and any necessary information about the hotel’s facilities and services.
The check-out process is equally straightforward:
- Guests must vacate their rooms by 11:00 am on the day of departure.
- They can settle their bill at the front desk or through an express check-out option.
- Luggage storage is available for those who wish to explore the area before their departure.
Cancellation Policy
The Swan Hotel & Spa’s cancellation policy varies depending on the type of accommodation guests have booked.
For standard double or twin rooms, guests can cancel or modify their reservation up to 2 days prior to arrival without penalty.
For suites and other premium room types, the hotel requires 7 days’ notice for cancellation or changes.
Regardless of room type, a 100% charge applies for no-shows or cancellations within 48 hours of the scheduled arrival.
Guests are encouraged to review the specific cancellation terms at the time of booking, as policies may change.
The hotel give you flexibility while also managing occupancy.
Questions About Staying Here
Is There a Shuttle Service Available to Nearby Attractions?
Unfortunately, there’s no shuttle service provided by the hotel to nearby attractions. Guests will need to rely on their own transportation or local public transit options to explore the area around the Swan Hotel & Spa.
What Are the Swimming Pool Timings and Facilities?
The Swan Hotel & Spa features an outdoor vitality pool as part of its spa facilities. The pool is available for guests to use during the spa’s operating hours, though specific timings may vary.
Do They Offer Any Discounts or Packages for Extended Stays?
The hotel doesn’t appear to offer any specific discounts or packages for extended stays. However, guests can check with the hotel directly to inquire about any special rates or deals for longer bookings.
Can I Request Early Check-In or Late Check-Out?
Yes, guests can request early check-in or late check-out, though availability may be limited. The hotel will accommodate these requests if possible, but they’re subject to availability and an additional fee may apply.
Are There Any Restrictions on Bringing Outside Food/Drinks to the Hotel?
The hotel generally doesn’t allow guests to bring outside food or drinks onto the premises, as they have their own dining options available. However, guests may be able to make special arrangements by contacting the hotel directly.
Worth The Stay
The Swan Hotel & Spa provides a remarkable blend of historic charm and modern comforts, offering guests a truly unique experience in the picturesque Tudor village of Lavenham. With acclaimed dining, rejuvenating spa facilities, and a range of accommodation options, the hotel caters to diverse traveler preferences, ensuring an exceptional stay for those seeking a romantic getaway, family retreat, or relaxing spa experience.