Tucked into the bustling heart of Fukuoka, this mid-range hotel delivers exactly what savvy travelers need: convenience and comfort without unnecessary frills. Just five minutes on foot from Hakata Station‘s maze of platforms and shops, you’ll appreciate the easy access after a long train journey or the quick 20-minute hop from the airport.
The rooms, while typically compact by Western standards, come equipped with the essentials – reliable internet, effective air-con, and those wonderfully deep Japanese bathtubs. Service runs 24/7, and the front desk staff handle English interactions with admirable efficiency.
On the downside, breakfast isn’t part of the package, and the standard rooms might feel snug if you’re traveling with multiple suitcases. However, these minor drawbacks are easily offset by the prime location and reasonable rates.
This hotel hits the sweet spot for train travelers, business folks, and first-time visitors to Fukuoka who want a reliable base without splurging. Urban explorers will particularly appreciate the complimentary bike rentals for zipping to nearby attractions like Ohori Park or the Yahoo Dome. Budget-conscious travelers who prioritize location and cleanliness over luxury amenities will find themselves right at home here.
Good To Know

- The Sutton Hotel Hakata City is located in Hakata-ku, Fukuoka, just a 5-minute walk from the JR Hakata Train Station.
- Guests can easily access nearby attractions like Ohori Park and Fukuoka Yahoo Japan Dome, and it’s a 20-minute drive from Fukuoka Airport.
- The hotel offers a variety of room types, including doubles, twins, and suites, with amenities like free wired internet and air conditioning.
- Hotel facilities include a 24-hour front desk, coin launderette, and bicycle rentals, catering to diverse guest needs.
- Feedback indicates positive experiences, with high ratings for staff, cleanliness, comfort, and value for money, though Wi-Fi connectivity could be improved.
Hotel Overview

The Sutton Hotel Hakata City is located in the Hakata-ku district of Fukuoka, just a 5-minute walk from the JR Hakata Train Station.
It’s situated within a 20-minute drive from Fukuoka Airport and near notable landmarks like Ohori Park and Fukuoka Yahoo Japan Dome.
The hotel has an overall rating of 7.2 out of 10, with guests particularly praising it for couples’ trips, which rate 8.2.
The hotel offers various room types, including doubles, twins, and suites, all featuring amenities like free wired internet, air conditioning, and private bathrooms.
Guests can also enjoy hotel facilities like 24-hour front desk, coin launderette, and bicycle rentals.
Room Amenities

The Sutton Hotel Hakata City offers a range of room types to suit various guest needs. Guests can choose from Double Rooms (smoking/non-smoking), Superior Twin Rooms (smoking/non-smoking), Deluxe Double Rooms (non-smoking), and Family Suites (smoking/non-smoking).
All rooms feature:
- Free wired internet
- Air conditioning
- Flat-screen satellite TV
- Fridge and electric kettle
- Nightwear and toothbrush sets provided
- Private bathrooms with stylish tiles
The hotel’s room amenities cater to the needs of both solo and group travelers, ensuring a comfortable and convenient stay in Hakata, Fukuoka.
Hotel Facilities

Sutton Hotel Hakata City offers an array of general amenities to enhance guests’ stays. Visitors can enjoy non-smoking rooms, free Wi-Fi, family rooms, and a 24-hour front desk. The hotel also provides daily housekeeping and facilities for disabled guests. Additional services include a coin-launderette, dry cleaning, bicycle rentals (limited availability), and fax/photocopying services (additional charge).
| Hotel Facilities | |
|---|---|
| Non-smoking rooms | ✓ |
| Free Wi-Fi | ✓ |
| Family rooms | ✓ |
| 24-hour front desk | ✓ |
| Daily housekeeping | ✓ |
For safety, the hotel features fire extinguishers, CCTV in common areas, smoke alarms, and 24-hour security.
Dining Options

Breakfast at the hotel is offered as a buffet, providing guests with a variety of options to start their day.
Along With the breakfast buffet, the hotel offers:
- A vending machine on-site for convenient access to drinks throughout the day.
- No other dining options are available within the hotel, though numerous restaurants and eateries can be found in the surrounding Hakata area.
- The hotel doesn’t provide or operate any on-site restaurants or bars, leaving guests to explore the local dining scene during their stay.
Policies and Rules

Guests can check in to the hotel from 3:00 PM until 12:00 AM, and must check out by 11:00 AM. Cancellation and prepayment policies vary by accommodation type. Children of all ages are welcome, but cribs and extra beds are not available. Pets are not allowed. Accepted payment methods are cash only. An accommodation tax per person, per night is not included in the price. COVID-19 safety and sanitation protocols are in place.
| Check-in | Check-out | Cancellation/Prepayment |
|---|---|---|
| 3:00 PM – 12:00 AM | Until 11:00 AM | Vary by room type |
| Children | Pets | Payment |
|---|---|---|
| All ages welcome | Not allowed | Cash only |
| COVID-19 Protocols |
|---|
| Enhanced safety and sanitation in effect |
Guest Feedback and Ratings
Ratings across various aspects of the hotel present a solid, though not exceptional, performance.
The staff received the highest score at 7.9, indicating a generally positive guest experience. Cleanliness and comfort both rated at 7.7, while the overall value for money was similarly scored.
However, the hotel’s free Wi-Fi scored a relatively lower 6.8, suggesting room for improvement in this area. Location, at 7.8, was well-received, likely due to the hotel’s convenient proximity to the JR Hakata Train Station.
- Staff: 7.9
- Cleanliness: 7.7
- Value for money: 7.7
Nearby Attractions

Travelers staying at the Sutton Hotel Hakata City can easily explore several notable attractions located nearby. Just a short walk away is the beautiful Sumiyoshi Shrine, a historic Shinto shrine dating back to the 3rd century. The Fujifilm Photo Salon Fukuoka, a photography gallery showcasing local talent, is also within close proximity. For those seeking greenery, Ninjin Park offers tranquil gardens and walking trails.
| Nearby Attraction | Description | Distance from Hotel |
|---|---|---|
| Sumiyoshi Shrine | Historic Shinto shrine | 15-minute walk |
| Fujifilm Photo Salon Fukuoka | Photography gallery | 10-minute walk |
| Ninjin Park | Peaceful gardens and trails | 20-minute walk |
Nearby Cities

The Sutton Hotel Hakata City’s convenient location allows guests to easily explore several popular cities in the surrounding region.
Just a short distance away are:
Saga, a historic city known for its samurai heritage and traditional crafts like Saga Bibai pottery.
Kurume, a vibrant city offering a mix of modern attractions and well-preserved ancient sites like the Kumamoto Castle.
Karatsu, a coastal town renowned for its stunning beaches, Karatsu Kunchi festival, and the iconic Karatsu Castle.
These nearby cities provide ample opportunities for guests to enjoy the diverse cultural and natural wonders of Kyushu.
Frequently Asked Questions
Is There a Swimming Pool or Spa Facility at the Hotel?
The hotel does not have a swimming pool or spa facility. It offers basic amenities like free Wi-Fi, a 24-hour front desk, and daily housekeeping, but does not provide any on-site recreational facilities.
Does the Hotel Have Meeting or Event Spaces Available?
The hotel does not appear to have dedicated meeting or event spaces based on the provided information. The focus seems to be on providing comfortable guest rooms and basic amenities rather than on hosting larger functions.
Can Guests Request Early Check-In or Late Check-Out?
Early check-in or late check-out is subject to availability and may incur additional fees. Guests should contact the hotel directly to inquire about flexibility with their check-in and check-out times.
Are There Any Special Discounts or Packages Offered by the Hotel?
The hotel doesn’t seem to offer any special discounts or packages based on the provided information. However, guests should check the hotel’s website or contact them directly to inquire about any current promotions or deals that may be available.
What Types of Dining Options Are Available for Dinner at the Hotel?
The hotel offers a buffet breakfast, but there are no on-site dining options for dinner. However, guests can find a variety of restaurants and eateries within a short walk from the hotel.
The Sum Up
The Sutton Hotel Hakata City offers a convenient and comfortable stay for travelers visiting Fukuoka. Situated near the Hakata Train Station, the hotel provides easy access to the city’s major attractions. Featuring a variety of room types and amenities, it caters to diverse guest needs. With an overall rating of 7.2 and high praise from couples, the Sutton Hotel is an excellent choice for those exploring Fukuoka’s vibrant city.
