This no-frills hotel sits just a stone’s throw from Reading’s bustling center, making it a handy base for exploring nearby Windsor Castle or indulging in a shopping spree at the Oracle.
We found the rooms basic but clean, with all the essentials you’d expect. While the fitness center is a nice touch, don’t expect state-of-the-art equipment. The Wi-Fi is free, but it can be spotty in some areas.
On the downside, the hotel lacks character and charm – it’s more functional than fancy. The breakfast spread isn’t anything to write home about either.
However, if you’re a budget-conscious traveler looking for a comfortable bed and a convenient location, this place fits the bill.
It’s particularly well-suited for business travelers or those planning to spend most of their time out and about exploring Reading and its surroundings.
Just don’t expect any bells and whistles, and you’ll be pleasantly surprised by the value for money.
Good To Know
The Sure Hotel by Best Western is located 1 mile from the Reading city center, providing convenient access to the university, shopping centers, and nearby attractions.
The hotel offers complimentary Wi-Fi and parking, as well as an on-site fitness center, making it suitable for both business and leisure travelers.
Rooms are equipped with private bathrooms, Freeview TVs, fridges, and microwaves, and guests can enjoy daily breakfast options and a bar for snacks and light meals.
The hotel has an overall rating of 7.0 out of 10 based on over 2,800 guest reviews, with high praise for the staff and location.
Check-in starts at 2:00 PM, and check-out is by 11:00 AM, with photo ID and credit card required at check-in, and varying cancellation and prepayment policies.
Hotel Overview and Location
Sure Hotel by Best Western Reading is located at 39 Christchurch Road in Reading, RG2 7AN, UK, just 1 mile from the city center.
The hotel features 6 buildings and is conveniently situated close to Reading University, Oracle Shopping Center, and Broad Street Mall.
Reading Railway Station, offering connections to Heathrow and Gatwick Airports, is just over a mile away.
Local attractions like Windsor Castle, Legoland, and Reading FC Stadium are also within reach.
The hotel’s location makes it an ideal choice for both business and leisure travelers visiting the area.
Amenities and Facilities
The hotel offers a range of amenities and services to meet the needs of its guests. Complimentary Wi-Fi and parking are provided, and guests can take advantage of the on-site fitness center.
The rooms feature private bathrooms, Freeview TVs, fridges, and microwaves, with some offering kitchenettes. Guests can enjoy a continental or full English breakfast daily, and the bar serves snacks and light meals.
Additional services include a 24-hour front desk, baggage storage, and laundry facilities (for an additional charge).
The key amenities and services are:
- Free Wi-Fi and parking
- On-site fitness center
- Rooms with private bathrooms, TVs, fridges, and microwaves
- Breakfast options and a bar serving snacks and light meals
Guest Ratings and Reviews
According to reviews, the Sure Hotel by Best Western Reading has received a score of 7.0 (rated good) based on 2,813 guest evaluations across various categories.
The staff scored an impressive 8.4, while the location was rated 8.1. Cleanliness and comfort both received 7.4, and value for money was 7.5. The free Wi-Fi was rated 7.4.
Couples, in particular, gave the location an 8.2 rating for two-person trips. The hotel’s performance across key metrics suggests it offers a solid guest experience, though there’s room for improvement in some areas.
Policies and Check-in/Check-out
Check-in at the Sure Hotel by Best Western Reading starts from 2:00 PM, and guests must check out by 11:00 AM.
Guests will need to present a valid photo ID and credit card at check-in, as cash payments aren’t accepted.
Cancellation and prepayment policies vary by room type, so guests should review the details during booking.
The hotel welcomes children of all ages, but those 13 and older will be charged as adults.
- Check-in from 2:00 PM, check-out by 11:00 AM.
- Photo ID and credit card required at check-in; no cash payments.
- Cancellation and prepayment policies vary by room type.
- Children 13+ charged as adults; all ages welcome.
Payment Information
Payments at the Sure Hotel by Best Western Reading are accepted only via credit or debit cards, as the hotel doesn’t accept cash.
Guests must provide a valid photo ID and credit/debit card at check-in. The hotel’s cancellation and prepayment policies vary by accommodation type, so it’s important for guests to review these policies carefully.
For large group bookings (more than 9 rooms), different policies and fees may apply. Full payment is required at check-in, and specific events like the Reading Festival require payment one month prior to arrival.
Pets aren’t allowed, and children 13 and older will be charged as adults.
Accessibility and Mobility
The hotel is spread over several buildings, so guests with mobility issues should inform the hotel in advance. This will allow the staff to accommodate their needs and ensure a comfortable stay.
Some key things to note:
The hotel has multiple floors and may not have elevators in all buildings, so accessibility could be a challenge for some guests.
Guests with walkers, wheelchairs, or other mobility devices should request a ground floor room to minimize the need for stairs or long walks.
The hotel can provide assistance with luggage transport between buildings upon request.
Accessible parking spaces are available on a first-come, first-served basis.
Group Booking Requirements
For group bookings of more than 9 rooms, the hotel applies different policies and fees.
Full payment is required one month prior to arrival for these reservations. Plus, specific events like the Reading Festival may have different payment terms.
Guests should inform the hotel in advance about their group size and any special requirements. The hotel staff will be happy to provide details on the applicable policies and assist with the booking process.
It’s important to note that these group-specific policies and fees may vary from the standard individual booking terms.
Special Events and Prepayment
Specific events like the Reading Festival require guests to pay the full amount one month prior to arrival. This policy helps the hotel manage large group bookings and ensure availability during popular events.
Plus, the hotel has the following special notes for guests:
- The hotel is spread across several buildings, so guests with mobility issues should inform the hotel in advance.
- Special requests are subject to availability and may incur additional charges.
- For group bookings of more than 9 rooms, different policies and fees may apply.
- Full payment is required at check-in for all reservations.
Questions About Staying Here
What Are the Hotel’s Check-In and Check-Out Times?
Check-in time at the hotel is from 2:00 PM, and guests must check out by 11:00 AM. The hotel has specific policies regarding these times, which may vary based on the accommodation type.
Do the Rooms Have Air Conditioning?
The rooms at this hotel do not have air conditioning. They feature a private bathroom, Freeview TV, fridge, and microwave, but no air conditioning is provided. Guests may want to consider this when booking, especially during warmer months.
Is There a Restaurant or Bar On-Site?
The hotel has a bar that serves snacks and light meals. There is no full-service restaurant on-site, but guests can enjoy a continental or full English breakfast daily.
Can I Upgrade My Room Upon Arrival?
Guests can usually upgrade their room upon arrival, subject to availability. Upgraded rooms may come with additional amenities like kitchenettes or more living space. There may be an additional charge for upgrading. It’s best to check with the hotel directly.
Is There a Shuttle Service to the Nearby Airports?
The hotel doesn’t offer a shuttle service to nearby airports. Guests will need to arrange their own transportation, such as taking a taxi or public transportation, to get to Heathrow or Gatwick Airports from the hotel.
Worth The Stay
The Sure Hotel by Best Western Reading offers a convenient and comfortable stay for travelers visiting Reading. With its central location, range of amenities, and solid guest ratings, the hotel provides an ideal base to explore the area’s top attractions. Whether you’re here for business or leisure, the Sure Hotel delivers a reliable and practical accommodation option to ensure a memorable visit to this dynamic destination.