You can’t go wrong at this modern ski-lovers’ paradise, perfectly positioned at the base of Hakuba’s prime slopes. I love how you can literally slide right up to the door after a day of carving through Japan’s legendary powder. The property hits all the right notes with spotless rooms, mountain-ready amenities like ski storage, and those wonderful Japanese-style soaking tubs to ease those après-ski muscles.
On the downside, the prices run steep during peak season (December-February), and the hotel’s popularity means you’ll need to book well in advance. The modern design, while efficient, might disappoint travelers seeking that traditional Japanese ryokan experience.
This place is tailor-made for serious skiers and snowboarders who prioritize slope access over culture. It’s especially perfect for first-time visitors to Japanese ski resorts who want a more familiar, Western-style accommodation as their base. Families and groups will appreciate the roomy layouts and practical amenities, while solo travelers might find comfort in the English-speaking staff and straightforward services.
Bottom line: If you’re here to maximize your time on Hakuba’s world-class slopes and don’t mind paying a premium for convenience, you’ve found your match.
Good To Know

- The property offers ski-in ski-out access, with its prime location near the Hakuba Happo-one Ski Resort.
- Guests praise the spacious apartments, friendly staff, and exceptional cleanliness, with a high rating of 9.2/10 based on 24 reviews.
- The property provides convenient amenities, including free Wi-Fi, hot tub, ski storage, and airport shuttle service.
- The location is easily accessible, with a 5-minute drive to the JR Hakuba Train Station and close proximity to local dining and entertainment options.
- The accommodation options range from studios to larger chalets, catering to solo travelers and larger groups alike, with fully equipped kitchens and mountain views.
Property Overview

STARRY is a condo hotel located in Hakuba, Nagano, Japan.
It’s rated 9.2/10 based on 24 reviews, with a superb location score of 9.4/10. The property offers ski-in ski-out access, being just steps from the Hakuba Happo-one Ski Resort, and a 5-minute drive from the JR Hakuba Train Station.
Guests consistently praise the property’s spacious apartments, friendly staff, and exceptional cleanliness and comfort.
Amenities include free Wi-Fi, a hot tub, ski storage, and an airport shuttle service.
Accommodation options range from studios to larger apartments and chalets, with features like fully equipped kitchens and mountain-view balconies.
Location and Accessibility

Nestled in the heart of Hakuba, a renowned winter sports destination in Japan’s Nagano prefecture, STARRY boasts a prime location just steps away from the Hakuba Happo-one Ski Resort.
With ski-in ski-out access, guests can easily hit the slopes and enjoy the convenience of being in close proximity to the resort’s amenities.
For those relying on public transportation, STARRY is a mere 5-minute drive from the JR Hakuba Train Station, ensuring effortless connectivity to the rest of the region.
The property’s strategic location allows visitors to enjoy the vibrant local culture and explore the myriad of dining and entertainment options Hakuba has to offer.
Guest Reviews and Experiences

Guests have raved about the property’s standout amenities and conveniences. A high 9.5/10 cleanliness and comfort rating attests to the property’s impeccable upkeep and luxurious accommodations.
Visitors consistently praise the friendly, helpful staff who provide excellent local recommendations and ensure a seamless ski-in, ski-out experience. The apartments’ spacious layouts and fully-equipped kitchens further enhance guests’ comfort.
Reviewers also highlight the property’s convenient proximity to restaurants, shops, and Hakuba Happo-one Ski Resort, making it an ideal choice for both convenience and proximity.
Amenities and Facilities
The property’s comprehensive amenities cater to the needs of every guest. Complimentary high-speed Wi-Fi, rated 10/10, ensures seamless connectivity. Guests can enjoy the rejuvenating hot tub after a day on the slopes. The property also offers free on-site parking, ski storage, and rental services for added convenience. For families, the availability of spacious apartments with fully equipped kitchens and comfortable living spaces creates a home-away-from-home experience. The STARRY’s attention to detail extends to the thoughtful inclusion of airport shuttle services, subject to an additional charge.
| Amenities | Score |
|---|---|
| Free Wi-Fi | 10/10 |
| On-site Parking | Free |
| Ski Storage | Available |
| Ski Rental | Available |
Accommodation Options
Offering a range of accommodation options, the STARRY caters to diverse traveler needs.
Guests can choose from apartment-style units with mountain views that accommodate up to 6 people, or more compact studio apartments with twin beds.
For solo travelers, the superior single room with a single bed is an ideal choice.
Those seeking more space can opt for the superior chalet, which sleeps up to 10 guests.
Cribs are available for infants at an additional cost.
Regardless of the accommodation type, all units feature fully equipped kitchens, comfortable living areas, and private balconies to soak in the stunning mountain vistas.
Policies and House Rules
STARRY has clear policies and house rules in place to ensure a smooth and enjoyable stay for all guests. Check-in is from 4:00 PM to 8:00 PM, and check-out is by 11:00 AM. Cancellation policies vary by accommodation type. A damage deposit of ¥50,000 (approximately $325) is required at check-in. Children 6 and above are charged as adults, and smoking and pets are not allowed. Quiet hours are observed from 10:00 PM to 7:00 AM. COVID-19 measures, including physical distancing and mask requirements, are in effect in common areas.
| House Rules | Policies |
|---|---|
| Check-in: 4:00 PM – 8:00 PM | Cancellation: Varies by accommodation |
| Check-out: Until 11:00 AM | Damage deposit: ¥50,000 (~$325) |
| Smoking and pets: Not allowed | Children: 6+ charged as adults |
| Quiet hours: 10:00 PM – 7:00 AM | COVID-19 measures in effect |
COVID-19 Measures
COVID-19 measures are in effect at STARRY to prioritize the health and safety of guests. These include:
Mandatory face coverings in all common areas.
Enhanced cleaning and disinfection protocols throughout the property.
Reduced capacity in shared spaces to allow for physical distancing.
Contactless check-in and check-out procedures.
Guests can expect a safe and comfortable stay while enjoying the excellent amenities and ski-in/ski-out access that STARRY is known for.
Booking and Contact Info
Reservations for STARRY can be made directly through their website or by contacting their reservation team.
Room rates and availability can be checked online, and bookings can be completed securely. The property requires a damage deposit of ¥50,000 (approximately $325) upon check-in.
Guests can easily reach the STARRY team by phone or email for any inquiries or special requests.
Cancellation policies vary by accommodation type, so it’s important to review the terms prior to booking.
For those interested in staying at this ski-in ski-out property, early reservations are recommended, especially during peak seasons, to ensure availability.
Frequently Asked Questions

What Is the Check-In and Check-Out Time on Weekends?
The check-in time is from 4:00 PM to 8:00 PM, and the check-out time is until 11:00 AM, regardless of whether it’s a weekday or weekend. This information is consistent across all days of the week.
Does the Property Offer Any Discounts or Promotions?
The property doesn’t mention any specific discounts or promotions on its website. However, guests can check for any special offers or seasonal deals when booking their stay directly with the property.
Are There Any Nearby Attractions or Activities Besides Skiing?
Besides the nearby Hakuba Happo-one Ski Resort, the property’s location offers easy access to several popular attractions. Guests can explore the Hakuba Valley’s natural hot springs, hiking trails, and picturesque mountain scenery within a short distance from the STARRY property.
What Is the Maximum Occupancy for the Largest Accommodation Option?
The Superior Chalet can accommodate up to 10 guests, making it the largest accommodation option at STARRY. This spacious chalet is perfect for families or larger groups seeking ski-in ski-out access to the Hakuba Happo-one Ski Resort.
Can Guests Arrange for Airport Transportation Through the Property?
Yes, the property offers an airport shuttle service for an additional charge. Guests can arrange for transportation to and from the airport through the STARRY accommodation.
The Sum Up
STARRY’s prime location, modern amenities, and exceptional guest reviews make it an ideal choice for skiers and those seeking a cozy mountain retreat in the heart of Hakuba. With its ski-in ski-out access, spacious accommodations, and attentive staff, STARRY offers an unforgettable winter getaway in the Japanese Alps.
