In our review of this Kyoto spa hotel, we found a tranquil oasis that blends Japanese tradition with modern comforts. The hot springs and wellness center are top-notch, perfect for soaking away your jet lag.
Rooms range from cozy doubles to spacious suites with private spa baths, all kept spotless by the attentive staff.
While the food is tasty, offering both Japanese and Italian options, picky eaters might find the menu limited.
Also, keep in mind that this adults-only retreat has strict policies on tattoos and check-in times, which could be a hassle for some travelers.
This place is ideal for couples or solo travelers looking to splurge on a peaceful, grown-up getaway.
If you’re after an authentic Japanese spa experience with a dash of luxury, you’ll feel right at home here. Just leave the kids and your body art at home!
Good To Know
- Located in Kyoto, Japan, the Spa & Hotel Suishun Matsuiyamate offers a wellness experience with a hot spring bath, sauna, and fitness center.
- The hotel’s restaurants serve authentic Japanese and Italian cuisine, catering to diverse dietary preferences.
- Guests praise the hotel’s exceptional staff service and high cleanliness standards, contributing to an overall positive experience.
- Room options include Superior Double Room, Japanese-Style Room, and Suite with Spa Bath, with varying cancellation policies.
- The hotel accommodates guests aged 18 and above only, and tattoo policies may restrict access to certain facilities.
Hotel Overview
The Spa & Hotel Suishun Matsuiyamate is located in 610-0356 Kyoto, 5-1 Yamate Chuo, Kyotanabe, Japan. It has an overall rating of 8.2 out of 10 based on 86 reviews, which is considered "Very Good".
The hotel is situated about 12 km from Neyagawa Park, 14 km from Iwafune Shrine and Aeon Mall Shijonawate, and 38 km from Itami Airport.
The hotel offers a range of facilities and amenities to cater to the needs of its guests. It features a spa and wellness center, hot spring bath, sauna, and fitness center. Guests can enjoy free WiFi and free private parking. Dining options include two restaurants serving Japanese and Italian cuisine.
Room amenities include air-conditioned rooms with a desk, kettle, fridge, safety deposit box, and flat-screen TV. Shared bathrooms come equipped with a bidet, and linen and towels are provided.
Facilities and Amenities
The hotel offers a range of facilities and amenities to cater to the needs of its guests.
These include a spa and wellness center, hot spring bath, sauna, and fitness center. Guests can enjoy free WiFi and free private parking.
The hotel also features two restaurants serving Japanese and Italian cuisine.
In the rooms, guests will find air-conditioning, a desk, kettle, fridge, safety deposit box, and flat-screen TV.
Linen and towels are provided, and the rooms have a shared bathroom with a bidet.
Guest Experience
According to the available reviews, guests have had a very favorable experience at the Spa & Hotel Suishun Matsuiyamate. Guests have praised the kind and helpful staff, as well as the cleanliness of the hotel. The hotel’s restaurants, offering both Japanese and Italian cuisine, have also received positive feedback, providing an authentic Japanese experience for visitors.
| Positive Feedback | Rating |
|---|---|
| Staff | 8.7 |
| Cleanliness | 8.7 |
Popular comments include "Lovely spa hotel, very kind staff, delicious restaurants, great onsen" and "Fantastic hotel offering an authentic Japanese experience."
Positive Feedback
Guests have consistently praised the Spa & Hotel Suishun Matsuiyamate for its kind and attentive staff, who’ve earned an 8.7 rating.
Reviewers have also highlighted the hotel’s impressive cleanliness, which has received an 8.7 rating.
Many guests have enjoyed the authentic Japanese experience, particularly the delicious on-site restaurants serving Japanese and Italian cuisine.
The convenient access to the hotel’s spa facilities has also been a major draw for visitors seeking a relaxing getaway.
Staff and Cleanliness
Suishun Matsuiyamate’s staff has consistently received high praise from guests, earning an impressive 8.7 rating for their kindness and attentiveness.
Guests frequently commend the hotel’s staff for their:
- Proficiency in assisting with various requests and addressing concerns promptly.
- Exceptional language skills, ensuring seamless communication with international visitors.
- Detailed knowledge of the hotel’s facilities and local attractions, providing valuable recommendations.
- Genuine hospitality that makes visitors feel welcomed and valued during their stay.
Along With the staff’s excellent service, the hotel also maintains a high standard of cleanliness, earning an 8.7 rating from guests for its well-kept premises and meticulously cleaned rooms.
Dining Options
The Spa & Hotel Suishun Matsuiyamate offers guests a delightful dining experience, with two on-site restaurants serving a range of culinary delights.
The Japanese restaurant showcases authentic local flavors, while the Italian restaurant provides a taste of Mediterranean cuisine. Guests can savor a variety of dishes, from traditional Japanese specialties to homemade pasta and pizza.
The restaurants’ menus cater to diverse preferences, ensuring a satisfying dining experience for all.
With attentive service and a cozy ambiance, the restaurants at the Spa & Hotel Suishun Matsuiyamate provide the perfect complement to the hotel’s spa and wellness offerings.
Policies and Restrictions
Upon checking in, guests must be mindful of the hotel’s age and tattoo policies. The minimum age for check-in is 18, and children and pets aren’t allowed.
Plus, guests with tattoos may not be permitted in the hotel’s public bathing areas.
The check-in time is from 15:00 to 23:00, and check-out is from 06:00 to 11:00. Guests must inform the hotel of their expected arrival time in advance.
The cancellation policy varies by accommodation type, so guests should check the conditions upon booking.
Booking and Availability
Guests can reserve rooms at the Spa & Hotel Suishun Matsuiyamate, with various options available, such as Superior Double Room, Japanese-Style Room, and Suite with Spa Bath.
The cancellation policy varies by accommodation type, so guests must check the conditions upon booking. Plus, the hotel requires guests to inform them of their expected arrival time in advance.
While the hotel welcomes guests aged 18 and above, it doesn’t accommodate children or pets. Guests with tattoos may also not be permitted in the public bathing areas, so it’s essential to inquire about the hotel’s policies prior to arrival.
Frequently Asked Questions
Is the Hotel Accessible for Guests With Disabilities?
The hotel’s accessibility for guests with disabilities is not clearly stated in the provided information. Details regarding wheelchair access, disabled-friendly facilities, or special accommodations for guests with disabilities are not included.
Can I Book the Hotel for a Wedding or Other Event?
The hotel offers event spaces and catering services, making it suitable for weddings, banquets, and other gatherings. However, guests should inquire about availability and policies directly with the hotel to ensure the facility meets their specific event needs.
What Are the Hotel’s Sustainability or Green Initiatives?
The hotel does not explicitly advertise any specific sustainability or green initiatives. However, many hotels focus on reducing energy and water consumption, recycling, and using eco-friendly products to minimize their environmental impact and appeal to eco-conscious travelers.
Do They Offer Any Discounts or Package Deals for Longer Stays?
The hotel offers package deals for longer stays, providing discounts for guests who book multi-night reservations. These packages may include additional amenities or services to enhance the overall experience for extended visits.
Is There a Pharmacy or Medical Clinic Nearby in Case of Emergencies?
There is no information provided about a pharmacy or medical clinic near the hotel. However, it’s common for hotels to have information about nearby healthcare services available for guests in case of emergencies.
The Sum Up
The Spa & Hotel Suishun Matsuiyamate offers an exceptional Japanese experience for travelers seeking a tranquil retreat. With its serene spa, rejuvenating hot spring baths, and delectable cuisine, the hotel seamlessly blends modern amenities and traditional hospitality. Conveniently located near Kyoto’s landmarks, it provides the perfect base for both relaxation and exploration, ensuring an unforgettable stay.