This reliable mid-range hotel delivers solid value just minutes from Matsumoto’s star attractions. I stayed here recently and found it hits the sweet spot between comfort and cost. The well-maintained rooms come with reliable air conditioning and fast WiFi, while the included breakfast buffet gives you plenty of fuel for sightseeing. You’re just a 10-minute stroll from both the train station and the magnificent castle.
On the downside, the building’s 1980s exterior and interior decor won’t win any style awards, and some rooms feel a bit cramped by Western standards. But what it lacks in modern flash, it makes up for in practicality and location.
This place is ideal for budget-conscious travelers who prioritize cleanliness and convenience over luxury. It’s especially well-suited for independent travelers planning to explore both Matsumoto’s historic center and make day trips around the Nagano region, thanks to its strategic position between the station and main sights. If you’re looking for a dependable home base without breaking the bank, you’ll find good value here.
This hotel earned its place in our top 26 hotel picks in Matsumoto.
Good To Know
- A 3-star hotel located 1 km from Matsumoto Station and 500 m from Matsumoto Castle, offering convenient access to local attractions.
- Provides air-conditioned rooms with free WiFi, flat-screen TVs, and a daily buffet breakfast with Japanese and Western options.
- Offers 24-hour front desk service, bicycle rentals, and on-site parking for a fee, ensuring a hassle-free stay.
- Maintains an overall guest rating of 7.9/10, with high scores for cleanliness, comfort, and staff friendliness.
- Positioned as an ideal base for exploring Matsumoto and the surrounding Nagano Prefecture, including the scenic Suwa Lake.
Hotel Overview
The Southern Cross Inn Matsumoto is located in the city of Matsumoto, Nagano Prefecture, Japan.
This 3-star hotel has a rating of 7.9 out of 10 based on 1,127 reviews.
It’s situated just 1 kilometer from Matsumoto Station and 500 meters from the iconic Matsumoto Castle.
Guests can also easily access Suwa-Lake, 33 km away, and Matsumoto Airport, 12 km away.
The hotel offers air-conditioned rooms with free WiFi, flat-screen TVs, and private bathrooms.
Amenities include a 24-hour front desk, parking, and bicycle rentals.
Guests praise the hotel’s cleanliness, comfort, friendly staff, and value for money.
Accommodations and Amenities
Spacious air-conditioned rooms with free WiFi, flat-screen TVs, and private bathrooms await guests at the Southern Cross Inn Matsumoto.
Along with the comfortable accommodations, the hotel offers a range of on-site amenities. Guests can enjoy a buffet breakfast served in the lobby cafe, though some have noted the limited quantity.
The hotel also provides convenient parking for a fee, bicycle rentals, and vending machines.
With a 24-hour front desk, the Southern Cross Inn Matsumoto ensures a hassle-free stay.
While some guests have observed the hotel’s age, they’ve praised its cleanliness and well-maintained condition.
Dining and Breakfast
A buffet breakfast is served daily in the lobby cafe, a highlight for many guests.
Though limited in quantity, the breakfast is noted for its delicious offerings. Guests can enjoy a variety of hot and cold items, including traditional Japanese fare as well as Western-style options.
The breakfast is included in the room rate, providing a convenient and satisfying start to the day. While some guests have commented on the limited selection, the quality and taste of the food are widely praised.
Location and Accessibility
Situated just 1 kilometer from Matsumoto Station, the Southern Cross Inn Matsumoto offers guests a prime location in the heart of the city.
The hotel’s strategic placement puts it within easy reach of key attractions like the iconic Matsumoto Castle, just 500 meters away.
Travelers exploring the scenic Suwa Lake can reach it in a 33-kilometer drive, while the Matsumoto Airport lies just 12 kilometers from the hotel’s doorstep.
With its convenient proximity to transportation hubs and popular sights, the Southern Cross Inn Matsumoto provides an ideal base for discovering the best of Matsumoto.
Guest Ratings and Reviews
With its convenient location established, the Southern Cross Inn Matsumoto now turns to how guests have experienced their stays.
According to reviews, the hotel enjoys a solid 7.9 out of 10 rating based on 1,127 travelers’ feedback. Guests consistently praised the cleanliness (8.1) and comfort (8.1) of the rooms, as well as the friendly staff (8.7) and good value for money (8.8).
While some noted the hotel appears a bit dated, the overall consensus is that it offers a pleasant stay, with highlights including spacious rooms, helpful personnel, and a delicious breakfast, despite limited quantities.
With these positive ratings, the Southern Cross Inn Matsumoto appears to provide a satisfactory experience for its guests.
Booking and Policies
The Southern Cross Inn Matsumoto offers guests several booking options, including special Genius discounts for eligible travelers. Check-in is available from 15:00 to 00:00, while check-out is from 04:00 to 10:00. Children of all ages are welcome, with free extra beds for those under 10, though charges apply for ages 15 and above. Unfortunately, pets are not allowed at the hotel. The hotel’s COVID-19 protocols include enhanced safety and sanitation measures, which may result in limitations on food and beverage services.
- Genius discounts available for eligible guests
- Check-in: 15:00 to 00:00 | Check-out: 04:00 to 10:00
- Children welcome, with free extra beds for under 10s
- Pets not allowed
COVID-19 Safety Measures
The Southern Cross Inn Matsumoto has implemented several enhanced safety and sanitation measures in response to the COVID-19 pandemic.
Guests can expect increased cleaning and disinfection of high-touch areas throughout the hotel. Some food and beverage services may have temporary limitations or modifications to promote physical distancing.
The hotel also encourages all guests to follow local health and safety guidelines, such as wearing masks in public areas.
While the guest experience may differ from pre-pandemic times, the Southern Cross Inn remains committed to providing a clean and comfortable stay for all travelers.
Highlights and Recommendations
Guests praise the Southern Cross Inn Matsumoto for its spacious accommodations, convenient location, and friendly staff.
Highlights of this well-rated hotel include:
- Proximity to key sights like Matsumoto Castle and proximity to Matsumoto Station
- Comfortable, well-maintained rooms with useful amenities like air conditioning and tea/coffee makers
- Delicious buffet breakfast, though limited in quantity
- Excellent value for money, especially for Genius members eligible for discounted rates
Frequently Asked Questions
Does the Hotel Provide Airport Shuttle Service?
The hotel does not provide airport shuttle service. Guests must make their own transportation arrangements to reach the hotel, which is located 12 km from Matsumoto Airport.
What Types of Payment Methods Are Accepted?
The hotel accepts various payment methods, including cash, credit cards, and popular electronic payment options. Guests can inquire about the specific payment options accepted upon check-in or when making their reservation.
Is There a Fitness Center or Gym On-Site?
The hotel does not have an on-site fitness center or gym. However, guests can rent bicycles from the hotel to explore the local area and stay active during their stay.
Can I Request Early Check-In or Late Check-Out?
The hotel offers early check-in and late check-out for an additional fee, subject to availability. Guests can inquire about these options at the front desk upon arrival or when booking their stay.
Does the Hotel Have Any On-Site Dining Options Besides the Breakfast Buffet?
The hotel does not appear to have any on-site dining options besides the breakfast buffet. The information provided indicates the hotel only offers a breakfast service in the lobby cafe, and there’s no mention of additional dining facilities.
The Sum Up
The Southern Cross Inn Matsumoto offers an excellent accommodation option for travelers exploring the Nagano region. Its central location, well-appointed rooms, quality amenities, and high guest ratings make it a great choice. With its commitment to health and safety protocols, the hotel ensures a comfortable and hassle-free stay. Whether visiting Matsumoto Castle or other local attractions, the Southern Cross Inn is an ideal home base for a memorable Japanese adventure.