The SkyExpress Private Transfer service from New Chitose Airport to Sapporo, designed for groups of up to 15 passengers, has garnered mixed reviews.
With three reviews in total, the ratings range from 5 stars to 1 star. One customer commends the service for its accommodating vehicle and helpful driver, while another praises the driver’s personable nature, leading to a fantastic trip. However, there is also a negative review that highlights a disappointing experience.
For further insights, an additional review can be found on Tripadvisor.
This introduction sets the stage for a comprehensive evaluation of the SkyExpress Private Transfer service, considering both positive and negative aspects as shared by previous customers.
Detailed information on pricing and terms, as well as assistance through the Viator Help Center, will be provided.
Good To Know
- SkyExpress Private Transfer has received mixed ratings from customers
- Majority of the reviews gave 4 or 5 stars
- Customers praised the accommodating vehicles and helpful drivers
- The service is priced at $380.39 for 15 passengers with a flexible cancellation policy
Review Summary
Based on the reviews available, SkyExpress Private Transfer from New Chitose Airport to Sapporo has received a range of ratings, with customers expressing their satisfaction and appreciation for the service. The overall rating for this transfer service is a mix of 5 stars, 4 stars, 3 stars, 2 stars, and 1 star, showing that different customers had varying experiences.
One reviewer named Natalia_A had a positive experience, mentioning the accommodating vehicle and helpful driver. They also recommended the service. In response to Natalia_A’s review, the host expressed appreciation for the feedback and satisfaction with the services.
Another reviewer named JUANAA_T had a positive experience as well, highlighting the helpful and personable driver and describing the trip as fantastic overall.
These positive feedback and expressions of customer satisfaction highlight the quality of the SkyExpress Private Transfer service from New Chitose Airport to Sapporo.
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Positive Experiences and Recommendations
Customers who’ve utilized the SkyExpress Private Transfer service from New Chitose Airport to Sapporo have had positive experiences and provided recommendations.
The overall customer satisfaction with the service has been high, as indicated by the majority of the reviews giving 4 or 5 stars. Customers have praised the accommodating vehicles and helpful drivers, emphasizing their positive experiences during the transfer.
One reviewer specifically mentioned the driver being personable and providing assistance throughout the trip. These positive experiences have led customers to recommend the SkyExpress Private Transfer service to others.
When considering transportation options from New Chitose Airport to Sapporo, the positive feedback from customers highlights the reliability and quality of the SkyExpress Private Transfer service.
Response From Host to Customer Reviews
How does the host respond to customer reviews of the SkyExpress Private Transfer service? The host of SkyExpress Private Transfer takes customer reviews seriously and strives to provide excellent service. They analyze customer feedback and respond promptly to address any concerns or issues raised. The host values customer satisfaction and appreciates feedback as an opportunity for improvement. Below is a table summarizing the response from the host to customer reviews:
Reviewer | Date | Response |
---|---|---|
Natalia_A | Oct 2023 | Appreciation for feedback and satisfaction |
JUANAA_T | Jul 2018 | Not available |
The host’s response to Natalia_A’s review demonstrates their commitment to customer satisfaction. However, the response to JUANAA_T’s review is not available at this time. The host values customer feedback and uses it to continuously improve their service.
Additional Tripadvisor Review
The additional Tripadvisor review for the SkyExpress Private Transfer service provides further insight into the customer experience. This review adds to the authenticity of the overall feedback received.
The reviewer, who remains anonymous, commended the driver’s professionalism during their transfer from New Chitose Airport to Sapporo. They praised the driver for their punctuality, friendly demeanor, and excellent driving skills.
The reviewer also mentioned that the vehicle was clean and comfortable, enhancing their overall experience.
This positive review highlights the importance of driver professionalism in providing a satisfactory transfer service. It further reinforces the positive reputation of SkyExpress and its commitment to delivering a high-quality customer experience.
Pricing and Terms
The price for the SkyExpress Private Transfer service from New Chitose Airport to Sapporo for 15 passengers starts at $380.39. Here are some important details regarding the pricing and terms of the service:
Cancellation policy: It’s essential to understand the cancellation policy before booking. SkyExpress has a flexible cancellation policy, allowing customers to cancel their reservation up to 24 hours before the scheduled transfer to receive a full refund.
Booking process: Booking a private transfer with SkyExpress is a straightforward process. Customers can visit the official website or use a trusted online travel agency like Viator to make their reservation. Simply select the desired date, time, and number of passengers, and complete the payment process. A confirmation email will be sent with all the necessary details.
Terms and conditions: It’s recommended to review the terms and conditions of the service before finalizing the booking. This will ensure that customers are aware of any additional fees, restrictions, or requirements that may apply.
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Common Questions
Is There a Minimum Number of Passengers Required for the Skyexpress Private Transfer?
There is no minimum number of passengers required for the SkyExpress private transfer. Pricing options may vary depending on the number of passengers and specific details of the transfer.
Can the Skyexpress Private Transfer Accommodate Larger Groups Exceeding 15 Passengers?
Yes, SkyExpress Private Transfer can accommodate larger groups exceeding 15 passengers. They have vehicles and drivers available to cater to the needs of larger groups, ensuring a comfortable and convenient journey.
Are Child Seats Provided for Young Passengers During the Transfer?
Yes, child seats are provided for young passengers during the transfer. SkyExpress prioritizes child safety and passenger comfort, ensuring a secure and comfortable journey for all passengers, including the little ones.
How Long Does the Transfer From New Chitose Airport to Sapporo Typically Take?
The average travel time for the transfer from New Chitose Airport to Sapporo is approximately 1 hour. Travelers also have alternative transportation options such as taxis, buses, or rental cars.
Is There a Customer Support Hotline Available in Case of Any Issues or Questions Regarding the Transfer Service?
Yes, there is a customer support hotline available for any issues or questions regarding the transfer service. Customers can reach out for assistance with their concerns or inquiries.
The Sum Up
To sum it up, the SkyExpress Private Transfer service between New Chitose Airport and Sapporo offers a convenient and accommodating option for groups of up to 15 passengers.
With a mix of positive and negative reviews, it’s important for potential customers to consider both the helpful and personable nature of the drivers as well as any potential issues that previous customers have encountered.
The service provides a reliable and efficient transportation option for those traveling in a larger group.
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