In Tokyo’s pulsing Shinjuku district, we found this practical, no-frills hotel that won’t break the bank. Clean rooms and cheerful staff earn it consistently good marks from fellow travelers, and you can’t beat the location – smack in the middle of the action-packed Kabuki-cho area.
While the rooms aren’t fancy (and can feel a bit cramped by Western standards), the essentials are all here: reliable housekeeping, round-the-clock front desk, and family room options. The real star is the location – a 9.3 rating from couples tells you everything you need to know. You’re just minutes from major train lines and Shinjuku’s famous neon-lit streets.
The main drawbacks? The surrounding nightlife district can be noisy in the evenings, and budget rooms lack the amenities of pricier hotels.
But if you’re a smart traveler more interested in exploring Tokyo than lounging in luxury, this place makes perfect sense. It’s ideal for independent travelers, couples, or families who want a dependable, well-located base without spending a fortune.
Back-to-basics travelers will feel right at home here.
Good To Know
- The Shinjuku Urban Hotel is situated in the Kabuki-cho district of Tokyo, offering convenient access to nearby landmarks, shopping, and nightlife.
- The hotel provides a range of amenities, including family rooms, a 24-hour front desk, and daily housekeeping, catering to budget-conscious travelers.
- Guests consistently praise the hotel’s friendly staff and attentive customer service, with high ratings for staff demeanor and willingness to assist.
- The hotel’s rooms are equipped with modern conveniences, such as flat-screen TVs, private bathrooms, and air conditioning, ensuring a comfortable guest experience.
- The hotel’s central location in the Shinjuku district allows for easy exploration of the area, with close proximity to major transportation hubs and popular attractions.
Hotel Overview
The Shinjuku Urban Hotel is a 2-star accommodation located in the heart of Tokyo’s Kabuki-cho district.
Rated 7.9/10 based on 287 reviews, the hotel offers a range of amenities including family rooms, a 24-hour front desk, and daily housekeeping.
Guests particularly appreciate the hotel’s friendly staff and convenient location near public transportation and popular tourist attractions like the Samurai Museum and Full Gospel Tokyo Church.
While room comfort and cleanliness received mixed reviews, the hotel’s overall facilities and services are well-regarded, making it a suitable choice for travelers seeking a budget-friendly stay in the vibrant Shinjuku area.
Guest Ratings and Feedback
Guests have offered a mix of feedback on their experiences at the Shinjuku Urban Hotel. Based on 287 reviews, the hotel has an overall rating of 7.9/10, which is considered "Good".
Guests have praised the hotel’s staff, rating them 9.1 out of 10 for their friendliness and accommodating nature. The hotel’s cleanliness and comfort were also well-received, with scores of 8.2 out of 10 for each.
However, the feedback on the hotel’s facilities was more varied, with a rating of 7.6 out of 10. Couples in particular enjoyed the hotel’s convenient location, rating it 9.3 out of 10 for two-person trips.
Staff and Service
The hotel’s staff-related highlights are their friendly demeanor and attentive service, as per guest feedback.
Reviewers consistently praise the staff’s accommodating nature, noting their willingness to assist with queries and provide recommendations. This level of customer service extends to the 24-hour front desk, where staff are available to address any needs throughout the day.
Guests also appreciate the staff’s provision of helpful amenities like free city maps, allowing visitors to navigate the area with ease.
Room Amenities
Rooms at the Shinjuku Urban Hotel feature a range of modern amenities to ensure guest comfort. Each room is equipped with a flat-screen TV, a private bathroom with a shower and free toiletries, and a desk and wardrobe for storage. Plus, all rooms have air conditioning to provide a comfortable stay.
| Room Amenities | Description |
|---|---|
| TV | Flat-screen |
| Bathroom | Private with shower and free toiletries |
| Furniture | Desk and wardrobe |
| Climate Control | Air conditioning |
The hotel’s attention to detail in the room features contributes to the overall positive guest experience reported by travelers.
Nearby Attractions
Along With the hotel’s well-appointed rooms, the Shinjuku Urban Hotel provides guests easy access to a variety of nearby attractions.
Landmark sites like the Inari Kio Shrine, Hanazono Shrine, and the iconic Godzilla Head are all within close proximity.
For shopping enthusiasts, popular destinations such as Shinjuku Eastside Square and the renowned Isetan Shinjuku department store are just a short distance away.
The vibrant Shinjuku Golden Gai and Kabuki-cho neighborhoods, known for their lively atmosphere and nightlife, are also easily accessible from the hotel.
Guests can conveniently reach both Tokyo Haneda International Airport and Narita International Airport from the Shinjuku Urban Hotel.
Transportation and Location
Situated in the heart of the bustling Shinjuku district, the Shinjuku Urban Hotel offers guests a prime location for exploring Tokyo.
The hotel is just a short walk from the Samurai Museum and Full Gospel Tokyo Church, and only 500 meters from the Shinjuku Subnade Shopping Mall.
For those arriving by air, Tokyo Haneda Airport is conveniently located just 23 kilometers away.
The hotel’s central position provides easy access to the city’s extensive public transportation network, with major metro lines within close proximity.
Whether traveling for business or leisure, the Shinjuku Urban Hotel’s excellent location makes it an ideal choice for discovering all that Tokyo has to offer.
Booking Policies
Guests can check in at the Shinjuku Urban Hotel from 3pm, though advance notice is required.
Check-out time is 11am.
The cancellation policy varies by accommodation type, but guests can expect to pay the full amount if they cancel within 7 days of their arrival.
Children of any age are welcome, but there are charges for those 6 and older.
Unfortunately, pets aren’t allowed.
Additional Facilities
The Shinjuku Urban Hotel offers a range of additional facilities to cater to guests’ needs.
The hotel provides a 24-hour front desk for round-the-clock assistance. Guests can take advantage of the daily housekeeping service to keep their rooms tidy.
For those who need to stay connected, the hotel offers fax and photocopying services, though these come with an additional charge. Dry cleaning is also available for a fee.
The hotel’s vending machines provide drinks for guests’ convenience.
While the hotel doesn’t offer on-site dining, its central location puts a variety of dining options within easy reach.
Frequently Asked Questions
What Payment Methods Are Accepted at the Hotel?
The hotel accepts a variety of payment methods, including cash, major credit cards like Visa and Mastercard, and some online payment services. Guests should confirm the accepted payment options when making their reservation.
Are There Any On-Site Dining Options Available?
The hotel has no on-site dining options, but there are numerous restaurants and eateries within a short walking distance, providing guests with a variety of dining choices during their stay.
Is There On-Site Parking Available for Guests?
The hotel does not have on-site parking available for guests. Guests will need to utilize nearby public parking or seek alternative transportation options to reach the hotel.
What Are the Hotel’s Policies Regarding Early Check-In or Late Check-Out?
The hotel’s check-in is from 3pm, but guests can request early check-in for an additional fee if available. Late check-out until 11am may also be arranged, subject to availability and a supplementary charge.
Does the Hotel Offer Any Loyalty Programs or Discounts for Repeat Customers?
The hotel doesn’t appear to offer any loyalty programs or discounts for repeat customers based on the information provided. Rates and policies are standard for the hotel type and location.
The Sum Up
The Shinjuku Urban Hotel offers a budget-friendly and convenient option for exploring Tokyo’s vibrant Shinjuku district. With positive guest reviews, friendly staff, and well-appointed rooms, this 2-star hotel provides a comfortable home base for solo travelers and families alike. Its proximity to popular attractions and transportation links make it an excellent choice for those seeking to enjoy the unique culture and energy of this dynamic neighborhood.