In our review of this swanky Tokyo hotel, we found it to be a real gem in the bustling Marunouchi district. You’ll feel like royalty with the spacious rooms, jaw-dropping views, and fancy perks like an indoor pool and spa. The grub is top-notch, and the staff bend over backward to make your stay smooth sailing.
Now, let’s get real for a sec. This place isn’t exactly easy on the wallet, and if you’re looking for a taste of old-school Japan, you might find it a bit too western and modern.
That said, if you’re a high-roller or just want to splurge on a special occasion, this hotel hits the bullseye. It’s perfect for business bigwigs who need to impress clients or lovebirds looking for a romantic getaway.
Plus, with trains and subways right at your doorstep, you can zip around Tokyo faster than you can say "sushi."
This hotel earned its place in the top 26 hotels in Chiyoda, Tokyo.
Good To Know
- The Shangri-La Hotel is located in the Marunouchi district of Tokyo, providing easy access to the Otemachi and Nihonbashi subway stations.
- The hotel offers spacious rooms with stunning city or bay views, equipped with modern amenities like flat-screen TVs, BOSE sound systems, and mini-bars.
- Guests can enjoy on-site dining options, including a lobby lounge serving international cuisine and a Japanese restaurant for traditional meals.
- The hotel has a range of amenities, such as an indoor heated pool, a full-service spa, a fitness center, and a relaxing lobby lounge.
- The hotel is conveniently located, with Narita Airport accessible in 1 hour via the Narita Express Train and Haneda Airport in 30 minutes by car.
Hotel Overview
The Shangri-La Tokyo is a premier hotel located in the heart of Tokyo’s Marunouchi district.
Boasting a rating of 9.1/10 from 218 reviews, the hotel offers excellent access to public transportation, with Otemachi Subway Station just a 2-minute walk away and Nihonbashi Subway Station a 3-minute walk.
Guests can reach Narita Airport in 1 hour via the Narita Express Train, or Haneda Airport in 30 minutes by car.
The hotel’s location, combined with its spacious rooms featuring floor-to-ceiling windows and stunning city or bay views, make it an ideal choice for both business and leisure travelers.
Amenities and Facilities
Spacious rooms with floor-to-ceiling windows, an indoor heated pool, a full-service spa, and two on-site restaurants are among the impressive amenities and facilities offered at the Shangri-La Tokyo.
Guests can enjoy city or bay views from their rooms, which also feature flat-screen TVs, DVD players, BOSE sound systems, mini-bars, and coffee machines.
The hotel’s fitness center and lobby lounge provide additional relaxation options.
Visitors can take advantage of popular amenities like free Wi-Fi, non-smoking rooms, parking, an airport shuttle, and pet-friendly accommodations (for a fee).
The Shangri-La Tokyo’s exceptional facilities and services cater to the needs of both leisure and business travelers.
Guest Experiences and Reviews
Guests have consistently praised the Shangri-La Tokyo for its attention to detail, helpful staff, and spacious accommodations.
The hotel’s overall satisfaction rating is an impressive 9.1/10 based on 218 reviews.
According to guests:
- The staff received a 9.4/10 rating for their excellent customer service.
- The facilities, including the indoor pool, spa, and fitness center, were rated 9.3/10.
- Cleanliness and comfort both earned top marks of 9.6/10.
Dining Options
The Shangri-La Tokyo offers guests a variety of dining options on-site.
The Lobby Lounge serves international cuisine for breakfast, lunch, dinner, high tea, and cocktails. Guests can also enjoy traditional Japanese dining at the hotel’s Japanese Restaurant for lunch and dinner.
While the Asian buffet breakfast is available, some guests have noted a limited selection of protein choices.
Location and Accessibility
The Shangri-La Tokyo boasts an excellent location, situated just a 2-minute walk from Otemachi Subway Station and a 3-minute walk from Nihonbashi Subway Station.
This prime positioning provides guests with convenient access to the city’s public transportation network. The hotel is also easily accessible from major airports:
- 1 hour from Narita Airport via the Narita Express Train
- 30 minutes by car from Haneda Airport
With these transportation options, guests can efficiently reach the Shangri-La Tokyo from both domestic and international destinations.
The hotel’s central location in the Marunouchi business district further enhances its appeal, making it an ideal choice for both leisure and business travelers.
Rooms and Accommodations
Spacious and well-appointed, the guest rooms at the Shangri-La Tokyo impress with their floor-to-ceiling windows that offer stunning city or bay views.
Each room features a flat-screen TV, DVD player, and BOSE sound system, along with a mini-bar and coffee machine for added convenience.
The private bathrooms are equally luxurious, providing guests with a comfortable and relaxing stay.
Throughout the rooms, thoughtful amenities like free Wi-Fi and non-smoking policies ensure a pleasant experience.
Whether travelers are seeking a business trip or a leisure retreat, the Shangri-La Tokyo’s accommodations cater to every need with the brand’s signature attention to detail.
Policies and Information
Check-in time at the Shangri-La Tokyo begins at 3:00 PM, while guests must check out by 12:00 PM on the day of departure.
Children of all ages are welcome, but those 12 and older are charged at the adult rate. Cribs and extra beds aren’t available.
Pets under 15 kg are permitted with an additional charge.
The cancellation policy varies by room type, so guests should contact the property for details.
As of January 1, 2019, the entire hotel is a smoke-free environment.
- Children policies
- Pet policies
- Cancellation policies
- Smoking policies
Getting to the Hotel
Conveniently, the Shangri-La Tokyo is easily accessible from both major airports in the area.
The hotel is just a 1-hour ride from Narita Airport via the Narita Express Train. From Haneda Airport, it’s only a 30-minute drive to the hotel.
The Shangri-La Tokyo is also well-connected to the city’s public transportation network, with the Otemachi Subway Station just a 2-minute walk away and the Nihonbashi Subway Station just 3 minutes on foot.
Guests can quickly reach the hotel from various points in Tokyo, making it an ideal choice for both business and leisure travelers.
Frequently Asked Questions
Is Late Check-Out Available for an Additional Fee?
Late check-out is available for an additional fee at the hotel. Guests must inquire with the front desk about the specific late check-out policies and any applicable charges.
Do They Offer Luggage Storage for Early Arrivals?
The hotel offers luggage storage for guests who arrive early. Guests can leave their bags with the front desk before check-in time, allowing them to explore the area while waiting for their room.
What Types of Room Service Options Are Available?
The hotel offers 24-hour in-room dining, with a full menu of international dishes and local cuisine. Guests can order meals, snacks, and beverages at any time for convenient and comfortable dining in their room.
Is There a Concierge Service to Assist With Local Recommendations?
The hotel offers a concierge service to assist guests with local recommendations, trip planning, and other needs. The concierge team can provide personalized guidance to help maximize the guest experience.
Do They Have Any Special Packages or Promotions for Guests?
The hotel offers a range of special packages and promotions to enhance guests’ experiences. These may include romance packages, business packages, or seasonal offers that provide added value and exclusive amenities. Guests should check the hotel’s website or contact the concierge for the latest details.
The Sum Up
The Shangri-La Tokyo is a premier luxury hotel that delivers an exceptional experience for discerning travelers. With its prime location, top-notch amenities, and impeccable service, it’s no wonder the hotel enjoys a stellar 9.1/10 rating. Whether you’re seeking a relaxing retreat or an adventure-filled getaway, the Shangri-La Tokyo is the epitome of elegance and comfort in the heart of Tokyo.