Welcome to our review of this charming Japanese inn! Tucked away in historic Kawagoe, this traditional ryokan offers a genuine slice of Japanese culture just an hour’s drive from Tokyo.
You’ll sleep on futons in tatami-mat rooms, soak in a communal bath, and savor local cuisine in the on-site restaurant. The friendly staff and cozy atmosphere will make you feel right at home.
While the experience is authentically Japanese, some travelers might find the shared bathrooms and firm futon beds a bit challenging. Plus, English-speaking staff may be limited, which could pose difficulties for non-Japanese speakers.
Despite these potential hurdles, this ryokan is perfect for cultural enthusiasts and adventurous travelers looking to enjoy Japanese traditions.
It’s also ideal for those wanting to explore Kawagoe’s historic streets and landmarks, with bicycle rentals available for easy sightseeing.
If you’re seeking a unique, memorable stay that’s worlds apart from cookie-cutter hotels, this quaint ryokan might just be your ticket to old-world Japan.
We included this ryokan in the top 9 ryokans in Kawagoe.
Good To Know
- Ryokan Matsumuraya is a traditional Japanese ryokan located in Kawagoe, Saitama, offering an authentic Japanese accommodation experience.
- The ryokan features 16 rooms, a Japanese-style restaurant, and a private onsen, catering to 1-6 guests.
- With an overall rating of 8.7/10, the ryokan is praised for its cleanliness, comfort, and friendly staff.
- The ryokan’s convenient location near Kawagoe’s historic Kurazukuri street and good transportation links make it an ideal base for exploring the area.
- Guests should note that the ryokan only accepts cash payments and has limited English language support, which may present communication challenges.
Overview and Location
Ryokan Matsumuraya is a traditional Japanese ryokan located in Kawagoe, Saitama, Japan.
It’s situated 16 km from Saitama Super Arena and 24 km from the JGSDF Public Information Center. Guests will find the ryokan is just 61 km from Tokyo Haneda Airport.
The ryokan is close to the Ichiban-gai of the Kurazukuri street and the old town, offering guests a chance to explore the local attractions.
With its convenient location, Ryokan Matsumuraya provides guests with easy access to explore the surrounding area during their stay.
Accommodation and Facilities
The ryokan has earned an impressive 8.7 (Fabulous) rating based on 305 reviews.
Guests appreciate the free WiFi and private parking. The on-site restaurant serves Japanese cuisine, and a public bath is available. Bicycles can be rented for 200 yen per day.
The accommodation options include various Japanese-style rooms with shared or private bathrooms, accommodating 1-6 guests.
Cleanliness, comfort, and staff friendliness are highlights, with scores of 9.0, 9.0, and 9.4, respectively.
The ryokan’s family-managed approach contributes to its welcoming environment.
Guest Ratings and Reviews
Guests have rated this ryokan highly, with an impressive 8.7 (Fabulous) score based on 305 reviews.
Reviewers noted the ryokan’s cleanliness (9.0) and comfort (9.0), as well as the friendliness of the staff (9.4). Guests praised the authentic experience, including traditional Japanese breakfasts and access to a private onsen.
The ryokan’s family-managed nature was also cited as contributing to the welcoming environment. Travelers appreciated the ryokan’s proximity to Kawagoe’s historic old town and the convenience of transportation links nearby.
Guest Experiences
Visitors to Ryokan Matsumuraya can expect an authentic Japanese experience.
Guests have noted the warm welcome and traditional atmosphere of the family-managed ryokan. The property is praised for its cleanliness, comfort, and exceptionally friendly staff.
Key highlights of the stay include:
- Traditional breakfasts and the opportunity to enjoy a private onsen.
- Convenience of the ryokan’s location, with easy access to the historic Kurazukuri street and old town.
- An overall sense of a welcoming environment, contributing to a memorable stay.
Ryokan Matsumuraya offers travelers an opportunity to enjoy Japanese culture and hospitality.
House Rules and Policies
Ryokan Matsumuraya has a straightforward set of house rules and policies in place. Guests can check-in from 15:00 to 21:00 and must check-out by 11:00. Children of all ages are welcome, but there are extra charges for those 6 and older. Pets are not allowed, and smoking is prohibited on the premises. The accommodation accepts cash payments only.
| Check-in | Check-out | Children | Pets |
|---|---|---|---|
| 15:00 – 21:00 | Until 11:00 | All ages, extra charge for 6+ | Not allowed |
Guests are advised to familiarize themselves with these policies during the booking process.
Host Information
The ryokan is managed by a private host with an impressive review score of 9.4. This high rating reflects the host’s commitment to providing an exceptional experience for guests.
The host’s attention to detail, responsiveness, and genuine hospitality are evident in the overwhelmingly positive reviews. Guests appreciate the host’s:
- Warm welcome and personalized care
- Deep knowledge of the local area and attractions
- Ability to cater to various needs and preferences
The host’s management of the ryokan ensures that visitors enjoy an authentic and memorable stay, immersed in the traditional Japanese hospitality that Ryokan Matsumuraya is known for.
Cancellation Policy
The cancellation policy at Ryokan Matsumuraya varies depending on the accommodation type booked.
Guests are advised to review the specific cancellation terms during the booking process, as they may differ for various room options.
Generally, more flexibility is offered for individual reservations compared to group bookings.
Depending on the policies, guests may incur partial or full charges for cancellations made within a certain timeframe prior to the scheduled arrival date.
The host recommends contacting them directly to understand the cancellation guidelines that apply to each reservation.
Detailed information on the cancellation policy is provided to guests at the time of booking.
Payment and Languages
Cash is the accepted form of payment at Ryokan Matsumuraya. The ryokan doesn’t accept other payment methods like credit cards.
Only Japanese is spoken by the staff at the family-managed hotel. Guests who don’t speak Japanese may face some communication challenges during their stay.
The ryokan’s policies and information are primarily available in the Japanese language.
Key points to note:
- Cash only accepted for payment.
- Japanese is the primary language spoken by staff.
- Limited English language support may be available.
Frequently Asked Questions
What Is the Check-In and Check-Out Time for Group Reservations?
For group reservations, check-in is from 3pm to 9pm and check-out is by 11am. The ryokan has flexible policies to accommodate group needs while maintaining their traditional Japanese hospitality.
Do They Offer Special Dietary Accommodations?
The ryokan doesn’t seem to explicitly mention any special dietary accommodations. However, it provides a Japanese restaurant on-site, so guests with dietary restrictions should inquire about menu options when making their reservation.
Can Guests Extend Their Stay if Needed?
Guests can usually extend their stay at Ryokan Matsumuraya, subject to availability. They’d need to check with the host directly about options and any fees for extending their reservation beyond the initial check-out date.
Is There a Minimum Night Requirement for Booking?
There’s no minimum night requirement to book a stay at Ryokan Matsumuraya. Guests can book for as few or as many nights as they need, allowing for flexibility in their travel plans.
What Is the Process for Making a Reservation?
To make a reservation, guests can check availability and pricing on the ryokan’s website or contact them directly. They’ll need to provide dates, room type, and contact information. Check-in and payment details are confirmed upon booking.
The Sum Up
Ryokan Matsumuraya offers travelers an authentic Japanese experience in the charming city of Kawagoe. With its exceptional hospitality, impeccable cleanliness, and commitment to preserving traditional culture, the inn has earned a stellar rating from over 305 reviews. Whether seeking a serene escape or an immersive cultural adventure, visitors are sure to leave with lasting memories of their stay at this family-managed ryokan.