Tucked into Hokkaido’s snow-swept landscape, this sprawling resort hotel delivers a classic Japanese winter escape with all the expected comforts.
During our stay, we found the ski-in, ski-out access absolutely delightful, and the indoor pool proved perfect for aprè-ski relaxation.
The rooms, while comfortable, lean toward the dated side – you’ll notice some worn carpets and furniture that’s seen better days.
Another heads-up: dining options, though varied, can strain the wallet, especially during peak season.
This resort hits the sweet spot for active families and intermediate skiers who prioritize convenience over luxury.
If you’re looking for a full-service winter getaway and don’t mind the occasional rough edge, you’ll be right at home here.
The easy access from Chitose Airport and Sapporo (about 90 minutes by bus) makes it particularly appealing for international visitors getting their first taste of Japanese powder snow.
Bottom line: A solid, family-friendly choice that trades some polish for practicality – perfect for ski enthusiasts who value location and amenities over cutting-edge style.
This hotel features in our top 5 hotel picks in Rusutsu.
Good To Know
- Rusutsu Resort Hotel & Convention is located 90 minutes from Chitose Airport and Sapporo Train Station, providing easy accessibility to the resort.
- The resort offers a variety of accommodation options, including twin rooms, junior suites, traditional Japanese-style rooms, and family rooms, all with free Wi-Fi.
- The resort’s four on-site restaurants serve diverse cuisine, including buffet, Japanese, and Western options, catering to various dietary needs.
- Families can enjoy the indoor heated wave pool, outdoor amusement park, and on-site arcade, as well as nearby seasonal activities like skiing and a carousel.
- The resort has implemented enhanced safety and sanitation protocols due to COVID-19, including reduced service hours and increased use of personal protective equipment.
Location and Accessibility
The Rusutsu Resort Hotel is situated approximately 90 minutes by car from both Chitose Airport and the JR Sapporo Train Station, making it easily accessible for guests arriving from various transportation hubs.
Located in the town of Rusutsu, Hokkaido, the resort is just a 30-minute drive from the picturesque Lake Toya and offers stunning views of Mount Yotei.
With its convenient location and proximity to popular tourist attractions, the Rusutsu Resort Hotel provides a strategic base for guests looking to explore the natural beauty and winter sports activities that the region has to offer.
Accommodation Options
The Rusutsu Resort Hotel offers a variety of accommodation options to suit the needs of different travelers.
Guests can choose from twin rooms for two, junior suites that sleep four, and traditional Japanese-style rooms also for four. Larger families can opt for the family room with two double beds.
All rooms are non-smoking and provide free Wi-Fi.
The resort’s facilities include an indoor swimming pool, ski-to-door access, and four on-site restaurants serving buffet, Japanese, and Western cuisine.
Certain dining options are only available during the winter season.
Dining Experiences
Dining at the Rusutsu Resort Hotel offers guests a diverse culinary experience, with four on-site restaurants catering to a range of tastes.
Visitors can enjoy:
- Buffet-style meals featuring fresh local seafood and seasonal produce
- Authentic Japanese cuisine, including sushi and teppanyaki dishes
- Western-style fare such as burgers, pasta, and grilled meats
Some dining options are only available during the winter season, providing a unique gastronomic adventure.
The resort’s restaurants cater to varied dietary needs and preferences, ensuring a satisfying dining experience for all guests.
Family-Friendly Amenities
Rusutsu Resort Hotel caters to families with a range of engaging activities and amenities. Children can enjoy the indoor heated wave pool, outdoor amusement park, and a charming carousel. The resort also features a variety of recreational pursuits, from skiing on the nearby slopes to hiking and golfing. For rainy days, the on-site arcade offers entertainment. To help parents, the hotel provides family rooms and childcare services at an additional cost. The following table outlines some of the family-friendly offerings:
| Activity | Location | Availability |
|---|---|---|
| Indoor Heated Wave Pool | Resort | Year-round |
| Outdoor Amusement Park | Resort | Seasonal |
| Carousel | Resort | Seasonal |
| Skiing | Nearby Slopes | Seasonal |
Winter Activities
With an impressive ski resort right at its doorstep, Rusutsu Resort Hotel offers a wealth of winter activities for guests to enjoy. Visitors can hit the slopes and take advantage of the hotel’s ski-to-door access, allowing for seamless transitions between the pistes and the comfort of their rooms.
The resort also features:
- An indoor heated wave pool for a refreshing post-ski soak
- Arcade games and other indoor entertainment options for families
- Wellness services like public baths to unwind after a day on the mountain
Whether skiing, relaxing, or seeking family fun, Rusutsu Resort Hotel is an ideal destination for a winter getaway.
Guest Reviews and Ratings
Guests have generally rated the Rusutsu Resort Hotel highly, with an overall score of 8.1 out of 10 based on nearly 100 reviews.
Visitors praised the staff, who received an 8.5 rating, and the cleanliness and comfort of the accommodations, which scored 8.4.
The resort’s family-friendly atmosphere and plethora of activities, including skiing, arcade games, and public baths, were highlighted as particular strengths.
While some dining options are only available in the winter, the hotel’s diverse dining selection, ranging from buffets to Japanese and Western cuisine, has satisfied guests.
Health and Safety Measures
The resort has implemented enhanced safety and sanitation protocols in response to the COVID-19 pandemic.
These measures include:
- Reduced service hours in some areas to accommodate additional cleaning.
- Possible restrictions on certain amenities to limit contact and ensure proper sanitization.
- Increased use of personal protective equipment by staff and guests, as per local health guidelines.
Plus, the resort adheres to all applicable government regulations and industry best practices to prioritize the well-being of guests and employees.
Accessibility features, such as designated smoking areas and elevator access to upper floors, remain in place to accommodate all visitors.
Additional Guest Services
Rusutsu Resort Hotel & Convention offers a range of additional guest services to enhance the overall experience. Guests can take advantage of the on-site coin-operated laundry facilities, luggage storage, and currency exchange services. The resort also provides daily housekeeping and business facilities for those who need to work during their stay.
| Service | Description |
|---|---|
| Laundry | Coin-operated laundry facilities available |
| Luggage | Secure luggage storage provided |
| Currency | Currency exchange services on-site |
| Housekeeping | Daily housekeeping for all guest rooms |
| Business | Business facilities and services offered |
The resort’s commitment to guest satisfaction is evident in the wide range of amenities and services available, ensuring a seamless and enjoyable stay.
Frequently Asked Questions
What Are the Common Check-In and Check-Out Times?
The check-in time is from 3:00 PM, and the check-out time is until 10:00 AM. These are the common check-in and check-out times for most hotels, allowing guests to have a smooth transition between stays.
Are There Any Discounts or Package Deals Available?
The hotel doesn’t mention any specific discounts or package deals on its website. However, guests should check with the hotel directly as they may offer seasonal promotions or bundled rates for longer stays.
Can I Store My Luggage Before or After My Stay?
Guests can store their luggage either before or after their stay. The hotel offers a luggage storage service, allowing travelers to explore the area without carrying their bags.
Is There a Fee for Using the Resort’s Shuttle Service?
The resort offers a free shuttle service to transport guests to and from the nearby airport and train station. There is no additional fee for using this shuttle service, which can be accessed through the hotel.
What Is the Resort’s Policy on Group Bookings?
The resort’s group booking policy varies from individual bookings. For group bookings of more than 5 rooms, different policies apply that may differ from the standard check-in/check-out and cancellation policies.
The Sum Up
The Rusutsu Resort Hotel & Convention offers a premier winter getaway in the heart of Hokkaido. With easy access, a range of accommodations, diverse dining options, and a wealth of family-friendly amenities, the resort caters to travelers of all preferences. Guests can enjoy a variety of winter activities and nearby attractions, all while experiencing exceptional service and comfort. The Rusutsu Resort promises an unforgettable mountain escape in the stunning Hokkaido region.