Round Ferry Transfer from Tortugas to Isla Mujeres

Travelers heading to Cancun often find themselves needing a reliable, affordable way to hop between Tortugas and Isla Mujeres. This ferry transfer from ULTRAMAR FERRY offers just that—quick, scenic, and with a few notable highlights—and a few quirks. Our review digs into what you can expect from this 30-minute ride, grounded in real traveler experiences and practical insights, so you can decide if it’s the right choice for your trip.

First off, what we like about this ferry? The panoramic views are truly lovely, especially if you’re a fan of watching the Caribbean coast slip by. The modern, comfortable vessels are a major plus—air conditioning, television screens, and attentive hostess service make the journey more than just a transit point. Plus, the consistent departure schedule means you won’t be waiting around all day. However, it’s worth mentioning that some travelers have run into hiccups with the ticket verification process, and the additional government fee can catch first-timers off guard.

This ferry service is especially suited for those wanting a cost-effective way to cross between Tortugas and Isla Mujeres, whether you’re on a short trip or a longer stay in Cancun. If you’re looking for quick logistics rather than a luxury cruise, this transfer should meet your needs. Let’s explore the details in depth to help you navigate this experience smoothly.

Good To Know

• Affordable Price: At around $32.31 per person, it offers good value for such a quick, scenic ride.
• Frequent Departures: With continuous trips all year round, it fits easily into most travel schedules.
• Comfort & Convenience: Modern vessels with air conditioning, hostess service, and screens make the journey pleasant.
• Timing & Duration: Approximately 30 minutes, making it a quick option for travelers on the move.
• Potential for Delays: Some reviews mention ticket verification issues and extra fees, so patience might be needed.
• Accessibility: Near public transportation, making it easy to reach the departure point.

What to Expect from the Ferry Transfer

Location and Meeting Point

Your starting point is at the Playa Tortugas ticket office on Kulkucán Boulevard, prominently marked with the Ultramar Ferry logo. The office is easy to spot next to the Ultramar signage, close to other tourist facilities. The meeting point is at the ticket counter, where you’ll show your coupon to receive tickets before boarding.

The Boarding Process

Once you have your tickets in hand, the process is generally straightforward. One reviewer described it as “disappointing,” noting difficulties verifying online purchases at the dock, which caused about a 20-minute delay. Be prepared for potential administrative hiccups, especially if you buy tickets online. Also, there’s an additional government fee (MX$34.95 per person) payable at the dock.

The Vessel and Onboard Experience

The boats are designed specifically with passenger comfort in mind. Features like air-conditioning help beat the tropical heat, and television screens provide entertainment during the short ride. The vessels are described as state-of-the-art, likely making them more comfortable than older ferries.

Scenic Views and Atmosphere

The 30-minute trip offers panoramic views of the Caribbean, which you’ll enjoy from the open decks or through the windows. It’s a great opportunity to snap photos of the coastline and the turquoise waters.

Departure Schedule and Frequency

The ferry operates continuously year-round, with departures approximately every few minutes during operating hours (9:00 AM to 6:00 PM). The flexible schedule makes it easy to plan your transfer around other activities.

The Journey in Detail: Pros and Cons

The Good: Convenience and Comfort

Travelers love the ease of access, especially since the departure point is so close to public transportation options. The modern vessels with air conditioning are a big plus for comfort, especially during hot days. Hostess service and television screens add a touch of hospitality, making the 30-minute ride feel more like a mini cruise than just a transfer.

The Not-So-Good: Ticket Hiccups and Fees

One reviewer, Berthland_D, shared a less-than-ideal experience where “the whole process was disappointing”—the online purchase couldn’t be verified immediately, leading to delays. This suggests that travelers should have patience or prepare for possible paperwork on arrival. On top of that, the extra government fee can surprise first-time visitors, so it’s best to budget for that additional cost.

Practical Tips from Reviews

• Arrive early to avoid delays caused by verification issues.
• Show your coupon promptly to avoid hold-ups.
• Be aware of the MX$34.95 government fee that must be paid on arrival.
• The ferry’s timing info isn’t always clearly posted online, so double-check schedules if you have tight connections.
• If you’re concerned about ticket verification, consider arriving well before the scheduled departure.

Pricing and Value Analysis

At around $32.31, this ferry offers a fairly affordable way to hop between Tortugas and Isla Mujeres. The fare includes panoramic views, onboard air-conditioning, hostess service, and television entertainment, which elevate the experience beyond a basic ferry ride. When you consider the short duration—the 30-minute crossing—this represents solid value, especially compared to private transfers or taxis.

However, the additional MX$34.95 government fee adds to the total cost, so make sure to factor that into your budget. The frequency of departures and the modern ship design mean you’re unlikely to experience lengthy waits, which is a big plus for travelers on a schedule.

Practical Tips for a Smooth Experience

• Book in advance if possible, but be prepared for verification delays at the dock.
• Bring cash for the government fee if you haven’t paid online.
• Arrive early to avoid rushing through verification or missing your preferred departure time.
• Keep an eye on the scheduled departure times, as online info can be sparse or unclear.
• Consider bringing snacks or drinks, though they’re not included; the onboard service might have options for purchase if available.
• Service animals are allowed, so travelers with pets can plan accordingly.
• The ferry is accessible and close to public transportation, making it easy to reach from most parts of Cancun.

Who Is This Transfer Best For?

This ferry transfer is ideal for travelers seeking reliable, budget-friendly transportation between Tortugas and Isla Mujeres. If you value convenience and comfort on a quick 30-minute journey, you’ll appreciate the modern vessels and frequent departures. It’s especially suited for day-trippers or those on a tight schedule, who want to maximize their time exploring the islands without worrying about complicated logistics.

However, if you’re someone who prefers luxury or personalized service, or if you’re concerned about potential administrative delays, you might want to explore other options or double-check the latest reviews before booking.

The Sum Up

The ULTRAMAR FERRY round trip from Tortugas to Isla Mujeres offers a practical and enjoyable way to cross the Caribbean waters. Its affordable price point, frequent schedule, and comfortable onboard amenities make it a good choice for most travelers heading between the two points. The experience is largely straightforward, but a few hiccups—like verification issues or extra fees—are worth keeping in mind.

For anyone wanting a fast, scenic, and hassle-free transfer with excellent value for money, this ferry delivers. It’s especially suitable for those who prioritize timing and convenience over luxury, and for travelers who are comfortable with a bit of administrative patience.

In short, if your goal is to minimize fuss and enjoy the views, this ferry is a solid pick—just go prepared for some minor bumps along the way.

FAQ

Is the ferry transfer available year-round?
Yes, the ferry operates continuously throughout the year, from 9:00 AM to 6:00 PM, with regular departures.

How long does the ferry ride take?
The journey lasts approximately 30 minutes, making it a quick option for crossing.

What is the price per person?
The standard fare is about $32.31, which includes panoramic views and onboard amenities. Remember, there’s an additional government fee of MX$34.95 payable at the dock.

Where do I buy tickets?
Tickets are available at the Playa Tortugas ticket office, located on Kulkucán Boulevard, near the Ultramar Ferry logo.

Are there any onboard amenities?
Yes. The vessels come with air conditioning, television screens, and hostess service, making the short trip comfortable.

Can I buy snacks on board?
Snacks are not included in the fare; availability depends on the vessel’s onboard services.

What should I do if my online ticket can’t be verified?
Some travelers have experienced delays verifying their online purchase. Arriving early and showing your coupon promptly can help minimize delays.

Is the ferry accessible for travelers with disabilities or service animals?
Yes, service animals are allowed, and the service is accessible for most travelers.

What happens if the ferry is canceled due to weather?
If canceled because of bad weather, you’ll be offered a different date or a full refund, as per policy.

This ferry service from ULTRAMAR FERRY strikes a good balance between affordability and comfort, making it a dependable choice for crossing between Tortugas and Isla Mujeres. Whether you’re racing against time or simply enjoying the sea breeze, it offers a straightforward way to keep your travel plans on track.