Rotorua Glow Worm Kayaking Tour

Nestled deep within the darkness, a world of luminescence awaits. The Rotorua Glow Worm Kayaking Tour offers a truly captivating adventure, where visitors paddle through the mystical caves of Rotorua and witness the ethereal beauty of glow worms.

Led by expert guides, participants navigate the underground tunnels, marveling at the clusters of bioluminescent creatures and the stunning rock formations that glow in the darkness.

This after-dark excursion promises a unique and enchanting experience for adventurers of all ages. So, prepare to be spellbound as you embark on this extraordinary journey into the heart of Rotorua’s hidden wonders.

Good To Know

• The Rotorua Glow Worm Kayaking Tour takes place in the hidden glow worm caves around the Rotorua Caves on an after-dark tour.
• A guide accompanies the participants to help navigate the tunnels and keep them on course.
• The tour allows visitors to marvel at the clusters of glowing bugs and the illuminated underground rock formations.
• It is recommended to bring swimwear, thermal leggings/gym type leggings, a thermal top layer, water shoes, a towel, and warm clothes to change into after the tour.

Tour Overview and Details

The Rotorua Glow Worm Kayaking Tour is a popular after-dark adventure that allows visitors to explore hidden glow worm caves while accompanied by a knowledgeable guide. This thrilling tour takes you deep into the heart of the Rotorua Caves, where you can marvel at the clusters of glowing bugs and the illuminated formations of the underground rock.

As you paddle through the dark waters, your guide will navigate the tunnels, ensuring you stay on course and make the most of this unique experience. The hidden caves come alive with the magical glow of the worms, creating a truly enchanting atmosphere.

This tour isn’t only adventurous, but also informative, as your guide shares fascinating insights about the glow worms and their habitat. Get set for an unforgettable journey into the depths of the illuminated underground world.

What to Bring and Wear

Visitors on the Rotorua Glow Worm Kayaking Tour are advised to bring the following items:

1. Swimwear: Get ready to paddle through the glow worm caves, so wearing swimwear is essential for a comfortable and enjoyable experience.

2. Thermal leggings and top layer: To stay warm during the kayaking adventure, thermal leggings and a top layer are highly recommended. They’ll keep you cozy in the cool cave environment.

3. Water shoes: It’s important to have appropriate footwear for kayaking. Water shoes are recommended to provide grip and protect your feet.

4. Woolen beanie, gloves, and rain jacket: Depending on the weather, it’s good to have these items to keep you warm and dry. A woolen beanie and gloves will help retain heat, and a rain jacket will protect you from any unexpected showers.

Remember to bring a towel and warm clothes to change into after the tour, as you may get wet during the adventure.

With these essentials, you’ll be fully prepared for an unforgettable glow worm kayaking experience.

Cancellation Policy

With a cancellation policy in place, visitors can cancel their Rotorua Glow Worm Kayaking Tour up to 24 hours in advance for a full refund. This ensures that if any unforeseen circumstances arise, such as bad weather or a change in plans, guests have the flexibility to cancel without losing their money.

It’s important to note that the full refund requires cancellation at least 24 hours before the start time of the tour. Unfortunately, no refund will be given for cancellations made less than 24 hours in advance.

In order to cancel or make any changes to your booking, it’s recommended to contact the Rotorua Information Centre at 1167 Fenton Street Rotorua. They’ll be able to assist you and provide any necessary information regarding the refund policy.

Customer Reviews and Feedback

Customers have expressed their satisfaction and positive experiences with the Rotorua Glow Worm Kayaking Tour. Here are some highlights of their feedback:

1. Glow Worm Observations: Many reviewers were amazed by the clusters of glowing bugs they encountered during the tour. The illuminated underground rock formations added to the magical experience.

2. Tour Duration Discrepancy: Some customers mentioned a discrepancy between the advertised tour duration of 3 hours and the actual duration, which lasted only about 1.5 hours. This left some feeling disappointed and questioning the value for money.

3. Small Group Size: Reviewers appreciated the small group size, which allowed for a more intimate and personalized experience.

4. Informative Guides: The guides were praised for their knowledge about glow worms and their enthusiasm in sharing information. However, some customers mentioned that it was difficult to hear the instructions on the lake, causing some confusion.

Despite the tour duration discrepancy, the majority of customers had a memorable and enjoyable experience observing the enchanting glow worms while kayaking in the hidden caves of Rotorua.

Issues and Concerns

Several concerns were raised by participants of the Rotorua Glow Worm Kayaking Tour. One issue that was mentioned is the duration discrepancy. The tour was advertised as lasting 3 hours, but it only lasted about 1.5 hours. This left some participants feeling disappointed and questioning the value for money.

Another concern was the difficulty in reaching the company. Some participants reported having trouble getting in touch with the tour company through phone and email. This lack of communication caused frustration and uncertainty.

It’s important for the tour company to address these concerns and resolve the duration discrepancy with their advertising. Plus, they should improve their communication channels to ensure that participants can easily reach them for any questions or concerns.

Directions to the Tour Location

One important aspect of the Rotorua Glow Worm Kayaking Tour is providing clear directions to the tour location. To ensure a smooth start to your adventure, here are the steps you need to follow:

Finding the meeting point:

• The tour meeting point is at 1167 Fenton Street Rotorua, located at the Rotorua Information Centre.
• When you arrive, be ready and waiting at least 10 minutes prior to your scheduled activity time.

Contacting the company:

• If you have any questions or concerns about the tour, you can contact the company through phone or email.
• However, some customers have reported difficulty reaching the company through these channels, so it’s recommended to reach out in advance to avoid any potential issues.

Terms and Conditions

Finding clear directions to the tour location is crucial for a smooth start to your Rotorua Glow Worm Kayaking Tour.

It’s important to familiarize yourself with the terms and conditions of the tour to ensure a seamless experience.

In terms of cancellations, you can receive a full refund if you cancel at least 24 hours in advance. However, if you cancel less than 24 hours before the start time, no refund will be provided.

It’s also important to note that changes to your booking can’t be accepted within 24 hours of the start time.

The refund process is straightforward as long as you adhere to the cancellation policy.

The tour operators prioritize customer satisfaction and aim to address any concerns promptly.

If you have any questions or concerns, you can reach out to the Viator Help Center for assistance.

Common Questions

How Long Is the Kayak Tour of the Rotorua Glow Worm Caves?

The kayak tour of the Rotorua glow worm caves lasts approximately 1.5 hours. Participants will have the opportunity to navigate the caves and marvel at the clusters of glowing bugs and illuminated rock formations.

Is Transportation to the Lake Included in the Tour?

Transportation to the lake is not included in the tour. However, there are alternative transportation options available such as taxis or rental cars. Plus, there may be other tour options that include transportation.

What Is the Maximum Group Size for the Kayak Tour?

The maximum group size for the kayak tour is not specified. Kayaking in the dark offers a unique and thrilling experience, allowing adventurers to witness the mesmerizing glow worm caves in all their illuminated glory.

Are There Any Age Restrictions for the Tour?

There are no age restrictions for the kayak tour. Young children are welcome, but must be accompanied by an adult. Safety measures are in place to ensure everyone’s well-being during the adventure.

Can I Bring My Own Kayak for the Tour?

No, participants cannot bring their own kayak for the tour. The Rotorua Glow Worm Kayaking Tour provides all necessary equipment, including kayaks, to ensure a safe and enjoyable experience. Alternative kayak options are not available.

The Sum Up

Embark on an unforgettable adventure with the Rotorua Glow Worm Kayaking Tour. This thrilling excursion takes you deep into the hidden caves of Rotorua, where you’ll witness the mesmerizing beauty of bioluminescent glow worms.

With small group sizes and knowledgeable guides, this tour offers an enchanting experience for both adults and children. Don’t miss the chance to kayak at night and be captivated by the magical glow worms of Rotorua.

Book your tour today and create memories that will last a lifetime.