Traveling to Punta Cana and heading straight to your resort should be smooth and stress-free—that’s exactly what this private transfer offers. While we haven’t personally taken this specific ride, our deep dive into the details, reviews, and what travelers have experienced paints a clear picture of what you can expect.
We love the convenience of having your own driver waiting with a sign, appreciate the overall efficiency, and value the peace of mind knowing there are no long queues or confusing tickets involved. One thing to consider, however, is that the initial airport meet-and-greet can sometimes be a little chaotic, as some travelers noted. This service is ideal for those who prioritize comfort, privacy, and straightforward logistics, especially if you’re traveling with family or in a group of up to six.
- Good To Know
- Why Choose This Private Transfer?
- What to Expect on Your Transfer
- Pre-Trip Communication
- Airport Arrival and Pickup
- The Ride to Secrets Royal Beach
- Returning to the Airport
- The Value of the Service
- Insights from Reviews
- The Experience in Practice
- Who Is This Transfer Best For?
- The Sum Up
- Frequently Asked Questions
- More Private Drivers in Punta Cana
- More Private Tours in Punta Cana
- More Tour Reviews in Punta Cana
- Looking for something different? Other Punta Cana activities we've written about
Good To Know

- Reliable private transportation from Punta Cana Airport to Secrets Royal Beach ensures a smooth start or end to your trip.
- Efficient and punctual service with drivers who meet you with a sign and take you directly to your resort.
- Cost-effective at $40 per group (up to 6), offering good value for a private, air-conditioned ride.
- Clear communication via SMS before your trip helps you prepare for smooth pickup.
- Customer service is highlighted as attentive, though some reviews mention rare issues with driver visibility.
- Ideal for travelers seeking convenience, privacy, and a hassle-free transfer experience.
Why Choose This Private Transfer?
For most travelers arriving at Punta Cana, the primary goal is to get from the airport to their resort without fuss. This service ticks those boxes quite well. With over four years of experience and more than 400 five-star reviews on TripAdvisor, Caribbean Airport Transfers has built a reputation for dependable service.
The transfer takes roughly 25 minutes, depending on traffic, which is about the typical duration for this route. The vehicle—air-conditioned and private—ensures that your group can relax comfortably, perhaps discussing your upcoming adventures or unwinding after a long journey.
The service’s core advantage is the personalized touch—your driver will be waiting with a sign, and the communication is handled via SMS. This means you’re not left guessing or waiting in long lines, which is especially appreciated during busy travel times. The company prides itself on immediate, seamless communication, adding to the overall convenience.
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What to Expect on Your Transfer

Pre-Trip Communication
The day before your scheduled transfer, you’ll receive an SMS from Julio, the point of contact. This message will contain practical details about your pickup location, dos and don’ts, and what to observe at the airport. This proactive communication can help avoid confusion, particularly when navigating busy terminals or unfamiliar airports.
Airport Arrival and Pickup
As you exit the customs area, look out for your driver holding a sign with your name—though, as some reviewers pointed out, this isn’t always perfectly straightforward. One traveler mentioned waiting 15 minutes without sight of the driver, necessitating a call to customer support. While most reviews highlight quick and early pickups, it’s good to keep this in mind, especially during peak times when airport congestion can cause delays.
The Ride to Secrets Royal Beach
Expect a clean, well-maintained vehicle with good A/C and comfortable seating. The driver will take you directly to your resort with no unnecessary stops, ensuring a quick and efficient journey. The 25-minute ride is ideal for relaxing or planning the days ahead.
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Returning to the Airport
On departure day, your driver will arrive at your hotel lobby at the specified time, ready to whisk you back to Punta Cana’s airport. This part of the service also tends to run smoothly, with most travelers reporting timely pickups.
The Value of the Service

At $40 for a group of up to six, this transfer offers excellent value, especially considering the private, door-to-door nature of the ride. Compared to shared shuttles, which can involve multiple stops and longer wait times, this private service is a time-saver and offers more comfort.
However, it’s worth noting that the price is relatively modest for the convenience and personalized experience it provides. For travelers who prioritize a smooth, private arrival or departure, the cost is well justified.
Insights from Reviews

While most reviews are glowing, highlighting quick pickups and comfortable rides, one reviewer shared a less positive experience—waiting 15 minutes at the airport because the driver was not immediately visible. The reviewer, Teresa_K, mentioned she called Viator, but no one answered immediately. This indicates that, like any service, occasional hiccups can happen, especially if airport signage isn’t clear or if there are delays in driver arrivals.
On the flip side, other guests praised the service for being organized and efficient. Anthony_D appreciated how early and smoothly the driver arrived, making the process stress-free. Kavin_T highlighted the “smooth process” and “good A/C,” emphasizing the comfort level.
The Experience in Practice
Based on the reviews and details, expect a generally seamless experience, with a few caveats. Always check your pickup instructions and stay alert for SMS updates. Keep your phone charged, and if you don’t see your driver right away, don’t hesitate to call the customer support number provided.
Who Is This Transfer Best For?

This private transfer is ideal for travelers who value convenience and privacy without paying a premium. It’s perfect for those arriving after a long flight, families with children, or groups wanting a straightforward start or end to their trip.
If you’re someone who appreciates personalized service and hates waiting in queues, this is a solid choice. It also works well if you’re arriving or departing during busy times when airport logistics can get hectic.
The Sum Up

In a destination like Punta Cana, where the focus is often on relaxing and enjoying your surroundings, an efficient and reliable transfer service can significantly enhance your overall experience. This private transfer from Punta Cana Airport to Secrets Royal Beach offers just that—trustworthy, direct, and comfortable transportation for a fair price.
While rare issues like delayed driver arrivals can occur, most travelers find the service smooth and hassle-free. The added benefit of clear communication and a private vehicle means you’ll arrive at your resort ready to start your vacation without the stress of navigating unfamiliar transport options.
This service is well suited for travelers who want to maximize their holiday time and minimize logistical headaches. If you value comfort, efficiency, and a personal touch, this transfer could be a smart choice for your next trip.
Frequently Asked Questions

Is this transfer private or shared?
This is a private transfer, so only your group will participate, providing a more comfortable and personalized experience.
How much does the transfer cost?
It costs $40 per group, accommodating up to six people, making it quite economical for a private ride.
How long does the transfer take?
The journey usually takes around 25 minutes, depending on traffic conditions.
Will I be met at the airport?
Yes, your driver will be waiting with a sign displaying your name, though some reviews indicate that visibility can occasionally be an issue.
What communication should I expect before the trip?
You’ll receive an SMS from Julio the day before with instructions on your pickup location and other details.
Can I cancel this transfer?
Yes, cancellations are free if made at least 24 hours before the scheduled pickup.
What should I do if I don’t see my driver upon arrival?
Call the provided support number, as some travelers have done, to clarify where your driver is.
Is the vehicle air-conditioned?
Yes, the vehicle is air-conditioned, ensuring a comfortable ride.
Are service animals allowed?
Yes, service animals are permitted, so don’t hesitate to bring along your assistance pet.
Can I use this transfer for my departure from Secrets Royal Beach?
Absolutely. The driver will pick you up from the hotel lobby at your scheduled time to take you back to Punta Cana airport.
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