Did you know that with a pre-booked timed ticket, you can skip the long lines and head straight to the second floor of the Eiffel Tower by elevator?
This convenient option allows visitors to maximize their time at this iconic landmark, taking in the breathtaking views of Paris from a height of 377 feet.
Not only will you have more time to explore and appreciate the beauty of the tower, but you’ll also have the opportunity to join a guided tour that offers fascinating insights into its history and significance.
But before you get too excited, there are some important requirements and policies to keep in mind.
Stay tuned to find out more!
Good To Know

- The ticket includes entry to the first and second floor of the Eiffel Tower and a guided tour.
- Pre-booked timed entry allows you to skip the long lines and enter the tower by elevator.
- The tour provides panoramic views of Paris from a height of 377 feet (115 meters) and informative commentary about the history and significance of the Eiffel Tower.
- It is important to arrive at the meeting point 15 minutes before the chosen time, as latecomers will not be allowed entry or receive a refund.
Tour Details and Requirements

When booking your Eiffel Tower ticket, it’s important to be aware of the tour details and requirements.
The tour includes entry to the first and second floor of the Eiffel Tower, a guided tour, and the opportunity to skip the long lines with pre-booked timed entry by elevator. You’ll have the chance to enjoy panoramic views of Paris from a height of 377 feet (115 meters) and learn about the history and significance of the Eiffel Tower from an informative guide.
However, there are certain requirements to keep in mind. Arrive at the meeting point 15 minutes before your chosen time, which is the office of the tour company, not the Eiffel Tower itself. Make sure to leave your luggage and oversized bags at your accommodation, as they aren’t allowed at the office or the tower.
Plus, climbing or jumping gear, publicity materials, non-foldable child buggies/strollers, animals (except for those required by disabled visitors), drinks, knives, and infants aged 0-3 years old without standard adult tickets aren’t permitted.
Please note that tickets can’t be picked up in advance and alternate meeting points aren’t possible.
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Cancellation Policy and Reviews

The cancellation policy and customer reviews are important aspects to consider when booking your Eiffel Tower ticket. It is essential to understand the refund policy in case your plans change. Unfortunately, the experience is non-refundable and cannot be changed for any reason. If you cancel or request an amendment, no refund will be given. It is crucial to be aware of these terms before making your reservation. To get a better idea of what to expect, it is helpful to read customer reviews. Based on Viator and Tripadvisor reviews, the tour generally receives positive feedback. Guests appreciate the opportunity to skip the lines and learn about the Eiffel Tower from knowledgeable and friendly guides. However, some negative reviews mention misdirection from the supplier regarding the meeting point and a lack of refund when the agency closed at the indicated time. It is important to carefully consider both positive and negative reviews when making a decision.
| Positive Reviews | Negative Reviews |
|---|---|
| Great way to skip the lines and up the Eiffel Tower | Complete misdirection from the supplier |
| Guide was friendly and personable | Operator should no longer be a supplier |
| Tour guide was knowledgeable about the Eiffel Tower | The feeling of not actually skipping the line |
| Worth doing the tour with a guide | Agency closed at the indicated time, leading to missed tour and no refund |
| Tour provided a good amount of information | Depending on the guide, the amount of information provided may vary |
Language Options
To enhance the experience for all guests, the tour company appreciates the valuable feedback regarding the need for more language options in their guided tours. They understand the importance of diversifying languages to cater to a wider range of visitors.
In response to this feedback, the company is committed to improving language options in their tours. They aim to provide a more inclusive and accessible experience for guests from different linguistic backgrounds. By offering tours in multiple languages, they hope to create a more enjoyable and informative experience for all visitors.
The tour company values the suggestion for diversifying languages and expresses their appreciation for the feedback. They look forward to welcoming guests with more language options in the future.
Positive Feedback on Guides
Visitors consistently express their satisfaction and appreciation for the tour guides at the Eiffel Tower, praising their helpfulness, knowledge, and ability to enhance the overall experience. Many travelers have provided positive feedback on the tour guide’s performance, highlighting their professionalism and expertise.
They’ve commended the guides for being helpful and informative throughout the tour, providing valuable insights about the Eiffel Tower’s landmarks and history. The guides have also been praised for their ability to add value and interest to the experience by asking and answering questions.
Visitors have reported that the tour guide’s presence has greatly contributed to a great overall experience, making the visit to the Eiffel Tower even more memorable. Their positive feedback underscores the high level of customer satisfaction with the tour guides at the Eiffel Tower.
Booking and Refund Policies

Booking and refund policies for the Eiffel Tower tour provide important information regarding cancellations and amendments, ensuring that visitors understand the terms and conditions of their reservation.
Here are some key points to note about the booking process and customer satisfaction:
Non-refundable: The tour is non-refundable if canceled, so visitors should carefully consider their plans before making a reservation.
Lowest Price Guarantee: The operator offers a Lowest Price Guarantee, ensuring that visitors get the best price for their Eiffel Tower tour.
Pre-booked timed ticket: The tour includes a pre-booked timed ticket to the 2nd floor of the Eiffel Tower by elevator, allowing visitors to skip the long lines and enjoy panoramic views of Paris.
Booking platform: Viator serves as the booking platform for the tour, providing a convenient and reliable way to secure tickets.
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Common Questions

How Long Is the Guided Tour of the Eiffel Tower?
The guided tour of the Eiffel Tower lasts approximately [duration]. Visitors can learn about the tower’s history and significance from an informative guide, and also have free time to explore on their own.
Are There Any Restrictions on What Can Be Brought Into the Eiffel Tower?
Restrictions on items and security measures are in place at the Eiffel Tower. Visitors are prohibited from bringing drinks, knives, climbing or jumping gear, oversized luggage, and non-foldable child buggies/strollers. These measures ensure a safe and enjoyable experience for all.
Can I Purchase Tickets for the Eiffel Tower in Advance at the Meeting Point?
Yes, tickets for the Eiffel Tower can be purchased in advance at the meeting point. This has the advantage of skipping the long lines and ensuring a timed entry to the second floor by elevator.
Can Children Under the Age of 0-3 Ride the Elevator to the Second Floor of the Eiffel Tower?
Children under the age of 0-3 are not allowed to ride the elevator to the second floor of the Eiffel Tower. This restriction is in place due to safety concerns and the limited capacity of the elevator.
Is There a Customer Service Hotline Available for Inquiries or Assistance With Booking?
Yes, there is a customer service hotline available for inquiries or booking assistance. They can provide guidance and support for any questions or concerns regarding the Eiffel Tower ticket booking process.
The Sum Up
To sum it up, pre-booking timed tickets to the Eiffel Tower’s second floor by elevator is a convenient and beneficial option for visitors. By skipping the long lines, travelers have more time to enjoy the iconic landmark and its breathtaking views of Paris.
The guided tour offers insightful information about the tower’s history and significance, enhancing the overall experience. However, it’s important to arrive on time and adhere to the requirements.
The cancellation policy, traveler reviews, and availability of photos and language options are also important considerations.
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