In my opinion, this Liverpool lodging hits the mark for budget-conscious travelers seeking a no-frills stay near the city’s main sights. The rooms are clean, if a bit dated, and the staff goes out of their way to make you feel welcome.
Free parking and Wi-Fi are nice perks, though light sleepers might find the street noise bothersome. The hotel’s eco-friendly efforts are admirable, but don’t expect cutting-edge sustainability features.
While it may not win any style awards, the Phoenix Hotel offers solid value for solo adventurers, couples on a city break, or families looking to stretch their travel budget.
If you’re after a central crash pad with the basics covered and don’t mind sacrificing luxury for savings, this place could be just the ticket for your Liverpool getaway.
Good To Know
- Conveniently located within a 20-minute walk of Anfield Stadium and 1.7 miles from Lime Street Train Station, offering easy access to top attractions.
- Provides a variety of room options, including standard, deluxe, and superior quadruple, catering to solo travelers, couples, and families.
- Features comprehensive amenities such as free on-site parking, complimentary Wi-Fi, daily housekeeping, and a cozy bar for relaxation.
- Receives exceptional guest ratings for staff friendliness, cleanliness, and overall guest experience, ensuring a memorable stay.
- Offers excellent value for money, with a range of affordable room options and additional features like free parking and Wi-Fi.
Convenient Location
The Phoenix Hotel Liverpool enjoys a convenient location, situated just 1.7 miles from Lime Street Train Station and 1.8 miles from the Royal Court Theatre.
Guests can easily access the city’s major attractions, with Anfield Stadium just an 18-minute walk away. For those arriving by air, the hotel is located 9.3 miles from Liverpool John Lennon Airport, making it a practical choice for both business and leisure travelers.
Couples have particularly appreciated the hotel’s location, rating it 8.1 out of 10 for two-person trips.
The hotel’s proximity to key destinations ensures guests can make the most of their time in Liverpool.
Comprehensive Amenities
Complementing its convenient location, the Phoenix Hotel Liverpool offers guests a comprehensive array of amenities. Free on-site parking eliminates the hassle of finding a spot, while complimentary Wi-Fi keeps visitors connected throughout their stay.
Guests can enjoy:
- Daily housekeeping and luggage storage services
- A cozy bar for relaxing after a day of exploration
- Delicious breakfast options to fuel the morning
- A smoke-free environment with safety features like CCTV and smoke alarms
- Shuttle service available for an additional charge
The hotel’s thoughtful amenities and services ensure a comfortable and convenient experience for all travelers.
Exceptional Guest Experience
Guests who stay at the Phoenix Hotel Liverpool consistently praise the exceptional experience they have.
The hotel’s staff are widely lauded for their friendliness and helpfulness, earning an impressive rating of 8.9.
Visitors commend the cleanliness of the rooms, the comfort of the accommodations, and the excellent value for money.
Many guests make positive remarks about the hotel’s modern decor, the quality of the breakfast, and the convenient proximity to local attractions.
With a reputation for spotless rooms, great staff, and a hearty breakfast, the Phoenix Hotel Liverpool delivers an exemplary guest experience that keeps travelers coming back.
Diverse Room Options
The Phoenix Hotel Liverpool offers a diverse range of room options to cater to the varying needs of its guests. Guests can choose from Standard Double Rooms, Deluxe Double Rooms, Superior Quadruple Rooms, and even Economy Double Rooms with no window.
Each room is equipped with essential amenities, including:
- TV
- Bed linen
- Towels
- En-suite bathrooms
- Superior rooms feature jacuzzi baths for added luxury.
Whether traveling solo, as a couple, or with family, the Phoenix Hotel Liverpool has the perfect room to suit every traveler’s preferences and budgets.
Esteemed Staff Ratings
Staff at the Phoenix Hotel Liverpool have consistently impressed guests with their exceptional friendliness and helpfulness. Rated an impressive 8.9 out of 10, the hotel’s staff have earned high praise from visitors for their attentive and courteous service.
Guests have frequently commented on the staff’s willingness to go above and beyond, whether assisting with luggage, providing local recommendations, or promptly addressing any concerns. This commitment to customer satisfaction is a key factor in the hotel’s overall positive reviews.
With a focus on creating a welcoming and enjoyable experience, the Phoenix Hotel Liverpool’s esteemed staff play a crucial role in the property’s success.
Unbeatable Value
Although the Phoenix Hotel Liverpool’s rates are competitively priced, guests consistently rate the value for money as exceptional, with an 8.3 out of 10.
The hotel delivers on its promise of unbeatable value in several ways:
- Free on-site parking and complimentary Wi-Fi throughout the property
- Diverse room options, from affordable doubles to spacious family suites
- Hearty breakfast selections to fuel guests’ adventures
- Attentive staff who go the extra mile to ensure a memorable stay
- Convenient location, just minutes from top attractions like Anfield Stadium
With its winning combination of quality, convenience, and affordability, the Phoenix Hotel Liverpool offers an unparalleled value proposition that keeps guests coming back.
Sustainable Safety Features
What sets the Phoenix Hotel Liverpool apart in terms of guest safety? The hotel prioritizes sustainable safety features throughout the property.
All rooms are equipped with smoke alarms, and the entire hotel is monitored by CCTV for added security. Guests appreciate the smoke-free environment, which extends to all public areas.
The hotel also maintains a strict damage deposit policy, requiring a £150 deposit at check-in to cover any potential incidents.
With these measures in place, the Phoenix Hotel Liverpool ensures a safe and secure stay for all its guests, contributing to an overall positive experience.
Flexible Policies
The Phoenix Hotel Liverpool offers guests flexible policies to accommodate their travel needs. This includes:
Convenient check-in and check-out times, with check-in available from 3:00 PM and check-out by 11:00 AM.
Minimum age requirement of 18 for check-in, ensuring a comfortable environment for all guests.
Ability to bring children 4 and above, with cribs available for younger children upon request.
No pet policy, creating a hypoallergenic space for those with allergies or sensitivities.
Refundable damage deposit of £150 required at check-in, returned within 14 days pending a satisfactory inspection.
These flexible policies demonstrate the hotel’s commitment to providing a hassle-free and customizable stay for its guests.
Questions About Staying Here
Can I Check-In or Check-Out Outside the Stated Hours?
The stated check-in and check-out times are 3:00 PM and 11:00 AM respectively. Guests cannot check-in or check-out outside these hours unless they’ve made prior arrangements with the hotel.
Is There a Fitness Center or Spa On-Site?
The hotel does not have a fitness center or spa on-site. The amenities are limited to free parking, free WiFi, a bar, and breakfast options, but do not include any fitness or wellness facilities.
Do You Offer Long-Term Parking Packages?
The hotel offers free on-site parking for guests, but doesn’t provide any long-term parking packages. Guests can park their vehicles at the hotel during their stay, but there are no options for extended or long-term parking.
Can I Bring My Own Food and Drinks to the Hotel?
Guests are generally allowed to bring their own food and drinks to the hotel. However, it’s best to check the hotel’s policy as some may have restrictions or prefer guests to use on-site dining facilities.
What Is the Process for Resolving Any Issues During My Stay?
If guests encounter any issues during their stay, they should promptly notify the hotel staff. The staff is trained to address concerns quickly and professionally to ensure a positive guest experience. The hotel has a clear complaints process in place.
Worth The Stay
The Phoenix Hotel Liverpool offers travelers a convenient and comfortable base to explore the vibrant city. With its central location, range of guest amenities, and value-driven pricing, the hotel provides an exceptional hospitality experience. Whether seeking a romantic getaway or a family-friendly escape, guests can expect clean accommodations, friendly staff, and sustainable safety features – all while seeing Liverpool’s rich history and culture.