Amidst the bustling streets of New York City, a poignant journey awaits those seeking to honor the resilience and spirit of a city forever changed. The New York City: 9/11 Tour offers an immersive exploration of the profound history and legacy of one of America’s darkest days. Through guided access to the National 9/11 Memorial Museum and the breathtaking vantage point of the One World Observatory, you will bear witness to the unwavering determination that has shaped this remarkable metropolis. As they traverse the hallowed grounds, the stories of those who endured and overcame will inspire a deeper understanding of the unbreakable bond that unites this community.
Good To Know

- A guided 6.5-hour tour that honors the heroism and resilience of 9/11, including visits to memorial sites, the 9/11 Museum, and the One World Observatory.
- Priced at $132.95 per person, the tour offers wheelchair accessibility and free cancellation up to 24 hours in advance.
- Highlights include exploring Stairwell B, the "9/11 Surfer" memorial, and gaining access to the One World Observatory’s breathtaking views.
- The tour emphasizes themes of renewal and hope, with a focus on 9/11 history and impact, as well as the community’s resilience.
- Customer reviews praise the tour guide’s personal connection and storytelling, the emotional impact, and the excellent value for money.
Tour Overview

The New York City: 9/11 Tour with Museum and Observatory Tickets offers visitors a comprehensive and poignant exploration of the city’s most somber yet significant landmark.
Priced at $132.95 per person and lasting 6.5 hours, this English-language tour is wheelchair accessible and allows for free cancellation up to 24 hours in advance.
The experience includes a 2-hour guided walking tour of the World Trade Center Complex, honoring the heroes and survivors of 9/11, along with admission to both the National 9/11 Memorial Museum and the One World Observatory.
Guests can enjoy the breathtaking views from the observatory and explore the powerful exhibits at their own pace after the tour.
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Experience Highlights

A guided tour of the World Trade Center Complex takes visitors on a poignant journey, honoring the heroism and resilience displayed on 9/11.
Guests will explore the memorial sites, including Stairwell B and the 9/11 Surfer, paying tribute to the brave individuals who lost their lives.
The tour also provides admission to the powerful National 9/11 Memorial Museum, where visitors can enjoy the artifacts and exhibits that tell the story of that fateful day.
To cap off the experience, the tour includes access to the One World Observatory, offering breathtaking views of up to four states on a clear day, providing a sense of renewal and hope.
Tour Details

Guests begin the tour at the Starbucks Coffee Shop at 20 Dey Street, the designated meeting point.
From there, they’ll experience airport-style security screening before entering the One World Observatory. The wait time can be up to 20 minutes during peak hours, but the breathtaking views of up to 4 states on a clear day make it well worth the wait.
The museum and observatory visits are self-guided after the 2-hour walking tour of the World Trade Center Complex, allowing visitors to explore these sites at their own pace and delve deeper into the 9/11 history and impact.
Customer Feedback

Overwhelmingly positive reviews attest to the profound impact of this New York City: 9/11 Tour, with an overall rating of 4.9 out of 5 stars based on 56 customer evaluations.
Travelers consistently praise the tour guide’s personal connection and unique perspectives, the engaging storytelling, and the emotional impact leading into the museum visit. The breathtaking views from the observatory also delight visitors.
Customers highlight the tour’s excellent organization and exceptional value for money. This immersive experience resonates with couples, groups, solo travelers, and families alike, leaving a lasting impression on all who embark on this poignant journey through New York City’s haunting past.
More Great Thing To Do NearbyCustomer Reviews

Frequently, travelers relay their profound experiences on the New York City: 9/11 Tour. Patricia praised Andrew’s personal connection to 9/11 and unique perspectives offered during the tour. GetYourGuide Traveler highlighted Richard’s engaging storytelling and the breathtaking views from the observatory. Jeanne appreciated the authentic portrayal of 9/11 events and the emotional impact of the tour leading into the museum visit.
| Name | Rating |
|---|---|
| Patricia | 4.8/5 |
| GetYourGuide Traveler | 4.9/5 |
| Jeanne | 4.9/5 |
These firsthand accounts demonstrate the tour’s powerful ability to captivate and move participants, providing a profound and immersive experience.
Guided Tour of World Trade Center

The 2-hour guided walking tour of the World Trade Center Complex immerses participants in the powerful history and emotional recollections of that fateful day.
The knowledgeable guide leads visitors through the site, providing a firsthand account of the events that unfolded on September 11th, 2001.
Highlights of the tour include:
- Honoring the 9/11 heroes and survivors, including a stop at Stairwell B and the memorial to the "9/11 Surfer"
- Exploring the profound symbolism and significance of the memorial fountains and the inscribed names of those who perished
- Gaining a deeper understanding of the architectural design and engineering feats of the new World Trade Center buildings
- Witnessing the resilience and strength of the New York community in the face of unimaginable tragedy.
National 9/11 Memorial Museum

After the profound and moving guided tour, visitors make their way to the National 9/11 Memorial Museum.
They’re greeted by the museum’s solemn yet powerful atmosphere, transporting them back to the tragic events of that fateful day.
The galleries showcase a vast collection of artifacts, each with its own poignant story to tell – from twisted steel beams to personal belongings of the victims.
Visitors are invited to reflect on the resilience of the human spirit, as they learn about the heroic acts of first responders and the strength of the community.
The museum’s multimedia exhibits provide a deeply immersive experience, leaving a lasting impact on all who enter.
One World Observatory Experience

Atop the towering One World Trade Center, the One World Observatory provides visitors with a breathtaking panoramic perspective of the New York City skyline.
The observatory experience offers:
- Unobstructed 360-degree views stretching up to 50 miles on a clear day
- High-speed elevators that whisk guests to the 102nd floor observation deck in under 60 seconds
- Interactive exhibits and multimedia displays that bring the city’s history and landmarks to life
- A glass-floor extension that allows visitors to gaze down at the bustling streets below
Coupled with the powerful emotional impact of the 9/11 Memorial & Museum, the One World Observatory delivers an unforgettable experience that leaves a lasting impression on all who visit.
Frequently Asked Questions

Are There Any Discounts Available for Students or Seniors?
The tour doesn’t currently offer student or senior discounts, but those groups may still find the deeply impactful experience and premium observatory access worthwhile, especially with the flexible cancellation policy providing peace of mind.
Can I Purchase Just the Museum or Observatory Tickets Separately?
Yes, visitors can purchase museum or observatory tickets separately. The tour package offers a discounted price when bundling both experiences, but the individual tickets are available for those who prefer to tailor their itinerary.
Are There Any Photography Restrictions During the Tour?
Photography is generally allowed during the guided tour and self-guided museum visit, but flashes and tripods are prohibited. Visitors are encouraged to capture the meaningful memorials and exhibits to commemorate the tragic events of 9/11.
Can I Join the Tour Midway Through the Program?
While joining the tour midway is generally not recommended, the company may accommodate this request if space is available. It’s best to inquire with the tour provider beforehand to ensure a seamless experience.
How Accessible Is the Tour for Individuals With Disabilities?
The tour is highly accessible for individuals with disabilities. It’s wheelchair-friendly, with airport-style security that can accommodate special needs. The guide provides personalized assistance to ensure a seamless, inclusive experience for all participants.
The Sum Up
The 9/11 tour offers a profound and immersive experience, guiding visitors through the hallowed grounds of the World Trade Center. Guests are transported through time, bearing witness to the resilience and hope that have defined New York City’s steadfast spirit. With exclusive access to the 9/11 Memorial Museum and the breathtaking One World Observatory, this tour delivers an impactful and unforgettable journey of reflection and remembrance.
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