If you’re dreaming of seeing the largest fish in the world up close, the New Whale Shark Encounter in Cancun promises a once-in-a-lifetime adventure. While we haven’t personally taken this tour, extensive reviews and detailed descriptions suggest it’s a well-organized, memorable experience that appeals to anyone craving authentic wildlife encounters and stunning scenery.
What we love most about this tour is its potential for unforgettable moments—swimming alongside gentle giants, exploring one of the Caribbean’s most beautiful beaches, and enjoying traditional Mexican food. The tour’s relatively moderate price point offers good value for such a unique experience, especially considering all the elements included. However, it’s worth noting that weather can play a role, and the experience depends heavily on marine conditions on the day.
This tour is perfect for active travelers with swimming ability who seek adventure and natural beauty. Those interested in marine life, photography, or simply looking for an exciting day out in Cancun will find plenty to love. Keep in mind, it’s not suitable for young children or anyone with health issues that could interfere with swimming.
Good To Know

- Unique Wildlife Encounter: Swim with the world’s largest fish, the whale shark, in its natural habitat.
- Scenic Journey: Travel by boat for about 2 hours each way, offering chances to spot dolphins, stingrays, and breathtaking coastal views.
- All-Inclusive Experience: Snorkel equipment, a ceviche lunch, bottled water, and transportation are included.
- Small Group Size: Limited to 20 participants, ensuring a more personalized experience.
- Weather-Dependent: The activity relies on favorable weather conditions, which could affect your chances to swim with whale sharks.
- Additional Sightseeing: After the swim, relax at Playa Norte, one of the most beautiful beaches in the world.
An In-Depth Look at the Whale Shark Encounter Tour

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Starting Point and Transportation
The adventure kicks off at Marina Hacienda del Mar in Cancun, with an early start around 7:30 am. If you choose the included transportation, you’ll be picked up from your hotel, which adds convenience and sets a relaxed tone for the day. Alternatively, you can opt to meet at the marina yourself, giving you flexibility if you’re staying nearby.
The journey to Isla Mujeres lasts approximately 75 minutes by van, followed by about 100 minutes by boat. The boat ride itself is a highlight, providing ample opportunity to enjoy the coastal scenery, spot marine life, and get in the mood for the upcoming adventure.
The Whale Watching & Snorkeling Experience
Once at the open waters, your group will join a small cruise—up to 20 participants—which enhances the chances of a close-up encounter. The tour emphasizes a search for whale sharks, with the hope of spotting these gentle giants. According to reviews, the number of whale sharks encountered can vary, with some days offering multiple sightings and others fewer.
When a whale shark is spotted, you’ll get the chance to swim alongside (weather permitting). This part of the tour is what makes it truly special. Many reviewers describe it as “a life-changing experience” and appreciate the chance to see these majestic creatures up close in their natural environment. Depending on the situation, you may get to swim with the whale sharks 1 to 3 times, which is a fantastic opportunity for wildlife lovers and photographers alike.
If the whale sharks are fewer, or weather conditions aren’t ideal, the focus shifts to sightseeing and observing from the boat, which still offers incredible views of the ocean ecosystem.
Post-Encounter Relaxation & Lunch
After the whale shark search, you’ll head to Playa Norte on Isla Mujeres, often called one of the most beautiful beaches in the world. Here, you’ll have around 2 hours of free time to relax, explore, or simply soak up the sun.
The tour includes a freshly prepared Mexican ceviche for lunch, which many find to be a perfect way to refuel after the morning’s activity. The ceviche offers a taste of local flavors, and the relaxed setting at Playa Norte adds a peaceful end to the adventure.
More Great Thing To Do NearbyAdditional Sightings & Possible Encounters
Beyond whale sharks, some guests have reported spotting dolphins and stingrays during the boat trip, adding extra excitement to the day. The tour’s small group size means you’ll have plenty of space to view marine life and take photos without feeling crowded.
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Practical Details & What’s Included
The package covers snorkeling equipment, a lifejacket, bottled water, and the ceviche lunch. You’ll also be responsible for the $20 USD federal port tax, which is not included in the base price.
For those opting for the deluxe option, additional perks include snacks, soda drinks, and an extra snorkeling experience at Isla Mujeres Reef.
What to Bring & What to Avoid
To make the most of the tour, pack essentials like sunscreen (biodegradable recommended), swimwear, hat or sun hat, and sunglasses. Be sure to wear flip-flops for walking around the marina. Note that drones, alcohol, baby strollers, and chewing gum are not permitted onboard.
Considerations & Limitations
Since swimming with whale sharks depends on weather, there’s a chance the activity might be postponed or limited. The guides emphasize safety and comfort, asking participants to be confident swimmers and in good health. It’s not suitable for pregnant women, children under 3, or individuals with certain health conditions like back problems or vertigo.
What Reviewers Say

While the overall provider rating is 3.2, feedback highlights the stunning ocean views and the thrill of spotting whale sharks as standout moments. Some mention that the small group size makes the experience more intimate, although a few note that weather can impact the overall activity quality.
One reviewer shared, “Seeing the whale sharks was surreal, and the guides kept us safe while still allowing us to get close to these gentle giants.” Others appreciated the delicious ceviche and the chance to unwind at Playa Norte afterward.
Final Thoughts: Is This Tour for You?

If you’re eager to see one of the ocean’s most incredible creatures and are comfortable swimming in open water, this tour could be the highlight of your trip to Cancun. Its value lies in the combination of an exciting wildlife experience, scenic boat rides, and a relaxing beach stop, all wrapped into a manageable 5-hour package.
It’s best suited for active travelers who enjoy marine environments and are confident swimmers. Families with children over 3, those who are in good health, and anyone seeking a unique adventure will find this tour rewarding.
Keep in mind that weather can influence the experience, so flexibility is key. If your goal is to capture stunning photos or memories of swimming alongside a whale shark, this tour offers a memorable opportunity at a fair price.
FAQ: Practical Questions & Answers

What is the price of this tour?
It costs $189 per person, which includes snorkeling gear, a ceviche lunch, bottled water, and transportation if chosen.
Is transportation included?
Yes, you can opt for hotel pickup and drop-off, or choose to meet at the marina yourself. The pickup is from hotels in Cancun, with the meeting point at Hacienda Del Mar at 7:30 am.
How long does the tour last?
The entire experience lasts approximately 5 hours, starting early in the morning and concluding at Playa Norte.
What’s included in the tour?
Snorkeling equipment, a lifejacket, a ceviche lunch, bottled water, and the whale shark search are included. Additional expenses like $20 USD port tax are not.
Can I swim with the whale sharks?
Yes, weather permitting, you will have the chance to swim alongside the whale sharks up to 3 times during the trip.
Is this tour suitable for children?
It’s not recommended for children under 3 or pregnant women. Participants should be comfortable swimming and in good health.
What should I bring?
Bring sunscreen (biodegradable preferred), swimwear, hat, sunglasses, and flip-flops. Avoid bringing drones, alcohol, or baby strollers.
What if the weather is bad?
Weather conditions might impact the ability to swim with whale sharks. In such cases, alternative activities or sightseeing options will be provided.
Final Words
This Whale Shark Encounter in Cancun stands out as a highly memorable adventure that combines wildlife thrills with scenic beauty and cultural flavor. While weather dependency is a factor, the chance to observe and swim with the largest fish in the ocean makes this experience a worthwhile investment for adventurous travelers.
If you’re looking for a blend of excitement, natural beauty, and authentic Mexican hospitality, this tour offers an engaging day out that you’ll remember for years to come. Perfect for those who want an active, immersive marine experience with the comforts of small-group intimacy and good food—this is one to consider as a highlight of your Cancun trip.
You can check if your dates are available here:More Whale Watching in Cancun
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