Milan Private Airport Taxi Transfer in Malpensa and Bergamo: A Practical Review
Traveling into or out of Milan? A private airport transfer might seem like a simple choice, but with so many options available, it’s worth digging into what really makes a service worthwhile. This review explores the ins and outs of the Milan Private Airport Taxi Transfer offered by Milantransfers.com, based on available details and traveler feedback.
We’ll highlight what works well—like the convenience of private pickup, the onboard amenities, and the flexibility of timing—and also point out some notable drawbacks, including recent negative experiences. Whether you’re a first-time visitor or a seasoned traveler, understanding what to expect can help you decide if this transfer service matches your needs.
Three Things We Like About This Service
First, the convenience of door-to-door pickup is a major plus. The driver contacts you before landing, providing a sense of reassurance in what can be a chaotic airport environment. Second, the onboard amenities—including WiFi, bottled water, and air conditioning—make the journey more comfortable, especially after a long flight. Lastly, the flexibility of timing aligns with your schedule, with a pickup anywhere in Milan, allowing you to plan your arrival or departure without stress.
One Consideration
While the service boasts many amenities, recent reviews reveal that communication and reliability may be inconsistent. One traveler expressed frustration over being left waiting without any prior notice, which highlights that not all experiences are seamless.
Who is This Transfer Best For?
This service is ideal for travelers who prioritize privacy, comfort, and convenience—particularly those arriving or departing late or with lots of luggage. It’s suitable for small groups (up to 3 people) looking for a straightforward, private transfer solution. However, those who value absolute reliability and promptness might want to explore additional reviews or alternatives.
Good To Know
- Private and flexible pickup tailored to your schedule
- Comfortable amenities, including WiFi and bottled water
- Cost-effective for small groups, with a fixed price
- Potential reliability issues based on recent feedback
- Includes communication from the driver before arrival
- Cancellation policy offers full refunds if canceled 24 hours in advance
A Detailed Look at the Milan Private Airport Transfer Experience
Ease of Booking and Pricing
For around $134 per group (up to 3 people), this service offers a competitive rate considering the level of privacy and convenience. Booking in advance—about 37 days on average—ensures you secure a spot during busy periods, such as peak tourist seasons. The fixed price means no surprises at the end of your journey, which is particularly valuable in a city like Milan where transportation costs can fluctuate.
What the Service Promises
The company, Milantransfers.com, assures that confirmation comes immediately upon booking. The driver’s proactive contact before you land aims to smooth out your arrival process. Once you’re met, you’ll be transported in an air-conditioned vehicle, with WiFi on board—helpful for sharing your travel updates or catching up on some work. Bottled water is included, making the ride more pleasant, especially after a long flight.
The Pickup Experience and Customer Service
While many travelers appreciate the idea of a driver waiting for them, a recent review paints a different picture. Lindsay_M, one of the two reviews, reported paying over £100 and being left waiting without any communication. She called the experience “disgusting” and expressed intent to pursue further action. This highlights an important point: while the process is designed to be smooth, reliability can vary depending on the day and driver.
The Journey: What to Expect
From the moment your driver contacts you, you’ll have clarity on where to meet—likely a designated pickup point at Milan’s airport. The driver will then assist with your luggage and escort you to a private, air-conditioned vehicle equipped with WiFi and bottled water. The ride duration can range from 2 to 10 hours, giving flexibility whether you’re just heading straight to your hotel or planning a longer transfer.
In-Flight Communication and Flexibility
The driver’s pre-arrival contact is meant to adapt to your precise landing time, which is crucial given Milan’s busy airports. However, it’s advisable to confirm this arrangement and remain vigilant about last-minute updates.
The Downsides: Reliability and Customer Feedback
This service’s reviews indicate that not all experiences are trouble-free. One customer was left waiting without explanation, and the overall rating of 3 out of 5 suggests mixed satisfaction. If you’re traveling during busy periods or have tight schedules, this inconsistency could be a risk. Considering the price, some travelers might expect more consistent service.
What’s Included and What’s Not
Included amenities like WiFi, bottled water, and air conditioning make the journey more enjoyable, especially for long transfers or hot days. However, the service does not include extras like SCUBA equipment—though this is irrelevant for airport transfer purposes, it’s good to know what is not offered. Also, service animals are permitted, which is helpful for travelers with pets.
Cancellation and Refund Policies
Flexibility is available with free cancellation up to 24 hours in advance. That means if your plans change unexpectedly, you can cancel without penalty. But cancellations within 24 hours are non-refundable, so it’s worth planning ahead.
Prefer private tours? More Milan exclusive experiences we've written about
Who Will Benefit Most?
This transfer service is best suited for small groups or individual travelers who value privacy and comfort over absolute reliability. If you’re arriving late or have a tight schedule, the convenience of a pre-arranged private pickup can save precious time. It’s also good for travelers who want onboard WiFi and bottled water for a smooth start or finish to their Milan visit.
However, if you’re highly concerned about punctuality or have a history of bad experiences with private transfers, it might be worth reading other reviews or considering alternative providers. Given the recent negative feedback, confidence in this service depends heavily on the day and driver assignment.
Final Thoughts
For a competitive price and the promise of a private, comfortable ride, this Milan airport transfer offers a lot on paper. The amenities like WiFi and bottled water are a nice touch, especially after a long flight, and the door-to-door service is undeniably convenient. Yet, the mixed reviews serve as a reminder that reliability can fluctuate, and travelers should approach with a bit of caution.
This service works best for travelers who prioritize privacy, flexibility, and amenities over absolute punctuality. If your flight is on a tight schedule, or you’re traveling during a busy period, consider allocating extra time or exploring other options. For those seeking a straightforward, budget-friendly private transfer, it could fit the bill—just be aware of the potential hiccups.
Frequently Asked Questions (FAQs)
Is this service available from both Malpensa and Bergamo airports?
Yes, the transfer covers both Malpensa and Bergamo airports, offering flexibility depending on your flight.
What is the maximum group size for this transfer?
The price listed is for up to 3 people. Larger groups would likely need additional arrangements.
Will I be contacted by the driver before my arrival?
Yes, the driver is supposed to contact you prior to landing to coordinate pickup details.
What amenities will I find onboard?
The vehicle includes WiFi, bottled water, and air conditioning, designed to make your ride comfortable.
Can I cancel this transfer?
Yes, you can cancel free of charge up to 24 hours before your scheduled pickup time.
Is this a shared or private transfer?
It is a private transfer, meaning only your group will participate.
Are service animals allowed on the transfer vehicle?
Yes, service animals are permitted.
What should I do if my driver doesn’t show up?
Given recent reviews, it’s wise to keep contact details handy and confirm your pickup. However, some travelers have experienced waiting without communication, so plan accordingly.
How long does the transfer typically take?
Depending on your destination and traffic, the transfer can last between 2 to 10 hours.
To sum it up, this Milan private airport transfer offers a practical and comfortable way to start or end your Italian adventure. While it provides good amenities and a flexible schedule, travelers should remain aware of potential communication issues and verify recent reviews before booking. It’s best suited for small groups seeking a convenient, private ride with a reasonable price tag, and those who can tolerate some variability in service quality.
More Private Drivers in Milan
- Private Transfer Milan Bergamo Airport BGY to Milan City
- Milan Airport to Zermatt Private Transfer
- Private Transfer from Malpensa to Val Thorens
- Private Transfer from Malpensa to St. Moritz
- Private Transfer from Milan to Zurich with 2h Stop in Lucerne
- Private Transfer: Milan Airport MXP to Lake Como by Luxury Van
More tours and activities we've covered in Milan
More Private Tours in Milan
- Private Original Milan Food Tour on Foot
- Turin: City Highlights Private Customised Walking Tour
- Milan: Private Family Tour of Old Town and Top Attractions
- From Milan: Lake Como Private Day Trip
- Milano: Brera District Street Food and Drinks Private Tour
- Milan: Private Duomo Cathedral and Roof Top Guided Tour
More Tour Reviews in Milan
- Visit of Verona and Lake Garda. Full day tour from Milan
- Private Original Milan Food Tour on Foot
- Milan: Tour Personal Shopping with a Stylist
- Milan: Test Drive a Ferrari 488 on a Race Track
- Milan: Men’s Fashion Discovery Experience at Milan Fashion
- Milan: Personal Photoshoot with a Professional Photographer
Looking for something different? Other Milan activities we've written about
- Visit of Verona and Lake Garda. Full day tour from Milan
- Private Original Milan Food Tour on Foot
- Milan: Tour Personal Shopping with a Stylist
- Milan: Test Drive a Ferrari 488 on a Race Track
- Milan: Men’s Fashion Discovery Experience at Milan Fashion
- Milan: Personal Photoshoot with a Professional Photographer
- Milan: Lake Garda, Salò, and Sirmione Day Trip with Boat
- Milan: Authentic Pasta Making With Local Chef + Wine
- Milan: Personalized Shopping Tour with a Personal Shopper
- Turin: City Highlights Private Customised Walking Tour
- Milan: Private Family Tour of Old Town and Top Attractions
- Milan: Brera Art Gallery Entry Ticket and 2-Hour Tour