Our review finds this hotel ideally situated across from the train station, making it a breeze for travelers to explore Saint-Malo. A 15-minute stroll takes you to the historic heart of the city. Guests rave about the location, giving it high marks. The friendly staff, spotless rooms, and free Wi-Fi add to its appeal.
While the hotel offers many perks, some guests might find the walk to the old town a bit long, especially after a day of sightseeing. Plus, light sleepers may notice some noise from the nearby train station.
This hotel is perfect for travelers who prioritize convenience and comfort. It’s especially suited for families, thanks to its spacious rooms, and for those with mobility needs, given its accessible accommodations.
Train enthusiasts and business travelers will appreciate the proximity to the station, while history buffs will enjoy the easy access to Saint-Malo’s charming old town.
Points About Your Stay
- The Mercure Saint Malo Balmoral hotel is located opposite the Saint-Malo Train Station, providing easy access to public transportation.
- The hotel is situated a 15-minute walk from the historic old city of Saint-Malo, with nearby restaurants and bus connections to the port.
- Guests have rated the hotel highly for its prime location, friendly staff, cleanliness, comfort, facilities, and free WiFi.
- The hotel offers family rooms, accessible rooms, and in-room amenities like air conditioning, flat-screen TVs, and work desks.
- The hotel serves a daily buffet breakfast with a variety of sweet and savory options, and an on-site bar is available for evening relaxation.
Hotel Location and Accessibility
The Mercure Saint Malo Balmoral is situated directly opposite the Saint-Malo Train Station, providing guests with convenient access to public transportation.
Just a 15-minute walk away, guests can explore the enchanting old city of Saint-Malo.
The hotel’s location is also close to a variety of restaurants and buses that connect to the nearby port.
Rated 8.3 by guests, the Mercure Saint Malo Balmoral’s prime location and easy accessibility are consistently praised.
Whether arriving by train or venturing out to discover the city, the hotel’s strategic position makes it an ideal choice for both business and leisure travelers.
Guest Reviews and Ratings Overview
What do guests say about the Mercure Saint Malo Balmoral?
Guests praise the hotel’s prime location, rating it an impressive 8.4 out of 10. They also highlight the friendly staff, scoring them 8.8, and the exceptional cleanliness, which earns an 8.9 rating.
Comfort and facilities are well-received, scoring 8.8 and 8.4, respectively. Guests particularly appreciate the free WiFi, rating it 8.9.
Reviewers describe the hotel as "perfect, quiet, clean, and modern," offering "good value for money." They also commend the "great breakfast" and "spacious rooms," noting it’s "ideal for catching the ferry" with an early breakfast start time.
Accommodation and Room Features
Rooms at the Mercure Saint Malo Balmoral offer a range of amenities to ensure guest comfort. The hotel has family rooms, along with free WiFi and non-smoking accommodations. Accessible rooms are available for guests with disabilities. In-room features include air conditioning, flat-screen TVs, and work desks. Private bathrooms with Italian showers can be found in select rooms. Room service and a 24-hour front desk are also provided for added convenience.
| Amenity | Description |
|---|---|
| Private Parking | Available with reservation, €15 per day |
| Family Rooms | Offered for family stays |
| Free WiFi | High-speed internet access available |
| Non-Smoking Rooms | Smoke-free accommodations |
| Disabled Access | Facilities available for guests with disabilities |
Dining and Breakfast Options
At the Mercure Saint Malo Balmoral, guests can enjoy a delectable buffet breakfast served daily.
The breakfast features a wide selection of sweet and savory options, including fresh pastries, breads, cheeses, cold cuts, fruits, and a variety of hot dishes.
During the summer months, breakfast can be enjoyed on the hotel’s terrace, offering stunning views of the surrounding area.
The hotel also has a bar where guests can unwind with a refreshing drink after a day of exploring the charming town of Saint Malo.
Whether you’re fueling up for the day or relaxing in the evening, the Mercure Saint Malo Balmoral ensures a satisfying dining experience.
Amenities and Facilities
The Mercure Saint Malo Balmoral boasts a well-equipped set of guest amenities and on-site facilities to cater to the needs of its visitors.
Guests can park their vehicles in the private parking lot, though reservation is required and incurs a €15 daily fee.
The hotel offers family rooms, free WiFi, and non-smoking accommodations, as well as facilities for guests with disabilities.
Visitors can enjoy room service, a 24-hour front desk, and a bar on the premises.
The hotel serves a buffet breakfast, which is available on the terrace during the summer months.
Rooms feature air conditioning, flat-screen TVs, work desks, and private bathrooms with Italian showers in some units.
Sustainability and Safety Measures
Along With the guest amenities, the Mercure Saint Malo Balmoral has demonstrated its commitment to sustainability.
The hotel holds a sustainability certification from third-party organizations, ensuring its operations adhere to eco-friendly practices.
To safeguard guests during the pandemic, the hotel has implemented comprehensive COVID-19 safety measures.
These include enhanced sanitation protocols, physical distancing guidelines, and mandatory face coverings in indoor areas.
Guests must also present a photo ID and credit card at check-in.
Policies and Check-in/Check-out
As soon as guests arrive, they can check in starting from 3:00 PM. They must check out by 12:00 PM on the day of departure.
Mercure Saint Malo Balmoral welcomes children under 12 to enjoy free breakfast. However, pets aren’t allowed, and the minimum age for check-in is 18.
Group bookings of more than 7 rooms may have different policies and fees. Accepted payment methods include cash.
Cancellation and prepayment policies vary depending on the accommodation type, so guests should review the details when making their reservation.
Group Bookings and Reservations
Group bookings of more than 7 rooms may incur different policies and fees at Mercure Saint Malo Balmoral.
Guests making group reservations should be aware that specific cancellation and prepayment policies may apply. Plus, group rates and room allocations may differ from standard individual bookings.
It’s recommended to check with the hotel directly when planning a group stay to ensure the best experience and avoid any surprises.
The minimum age for check-in remains 18, and the hotel maintains its policy of not allowing pets on the premises.
Guests are required to present a valid photo ID and credit card at the time of check-in.
About Staying Here
Is Parking Free for Hotel Guests?
Parking is not free for hotel guests. Private parking is available but requires a reservation and costs €15 per day. The hotel does not offer free parking options for its guests.
What Are the Peak Season Rates for the Hotel?
The hotel does not provide peak season rates on its website. Guests will need to contact the hotel directly to inquire about pricing during the busiest times of year.
Can I Request Early Check-In or Late Check-Out?
You can request early check-in or late check-out, but they’re subject to availability and may incur additional fees. It’s best to check with the hotel directly about their policies and any applicable charges.
Are There Any Special Offers or Packages Available?
The hotel doesn’t offer any special packages or discounts, but guests can check if there are any promotions or deals available at the time of booking. Availability and pricing may vary based on the travel dates and room type selected.
Is There a Shuttle Service to the Nearby Attractions?
The hotel doesn’t offer a dedicated shuttle service to nearby attractions. However, it’s conveniently located within a 15-minute walk of the old city and close to buses that run to the port.
How To Book Your Stay
The Mercure Saint Malo Balmoral offers an exceptional stay in the historic French city. With its convenient location, well-appointed accommodations, and range of amenities, the hotel provides travelers with a comfortable and sustainable base to explore Saint Malo’s charming old town and nearby attractions. Whether visiting for business or leisure, the Mercure Saint Malo Balmoral’s commitment to guest safety and satisfaction makes it an ideal choice for an unforgettable coastal getaway.