Mercure Paris Saint-Ouen Review

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Our review finds this Saint-Ouen hotel a solid choice for Paris visitors seeking easy metro access. A quick 4-minute walk lands you at Garibaldi station, whisking you to iconic sights like the Champs-Elysees and Montmartre.

Rooms come in various sizes, all equipped with modern comforts. On-site dining and amenities cater to most traveler needs.

While many guests rave about the comfort, cleanliness, and friendly staff, a few hiccups pop up. Some rooms might feel snug, and the immediate area lacks the charm of central Paris neighborhoods.

However, these minor drawbacks are often outweighed by the hotel’s convenience and value.

This spot shines for budget-conscious travelers who don’t mind a short metro ride to the heart of the action. It’s also ideal for sports fans heading to nearby Stade de France.

Business travelers will appreciate the easy commute and reliable amenities. Pet owners can rejoice too, as furry friends are welcome here.

Points About Your Stay

Mercure Paris Saint-Ouen - Points About Your Stay

  • Mercure Paris Saint-Ouen is conveniently located, with a 4-minute walk to the Garibaldi Metro stop and direct access to the Champs-Elysees.
  • The hotel offers various accommodation options, including Privilege Double, Superior Double, Classic Double, and Superior Twin rooms, all featuring amenities like soundproofing, air-conditioning, and free Wi-Fi.
  • Dining and facilities include an on-site restaurant, La Fabrique à Saveurs, a fitness room, private parking, and a 24-hour reception for guest assistance.
  • The hotel has an impressive 7.8 rating based on 1,467 reviews, with positive feedback on room comfort, cleanliness, and staff friendliness.
  • The hotel has implemented enhanced safety protocols, including physical distancing measures and face mask requirements, to ensure a safe and comfortable stay for all guests.

Location and Accessibility

Mercure Paris Saint-Ouen - Location and Accessibility

The Mercure Paris Saint-Ouen hotel conveniently situates itself just a 4-minute walk from the Garibaldi Metro stop, providing guests with direct access to Paris’s iconic Champs-Elysees.

Located 3.7 km from Stade de France and 2 km from Montmartre and the Moulin Rouge, the hotel offers an ideal base for exploring the city’s top attractions.

Guests can also take a 15-minute walk to the renowned Saint-Ouen flea market, which offers a direct link to the Palace of Versailles.

With its central location and excellent transportation links, the Mercure Paris Saint-Ouen ensures a hassle-free and accessible stay for visitors to the French capital.

Accommodation Options

Mercure Paris Saint-Ouen - Accommodation Options

Featuring a range of well-appointed accommodations, the Mercure Paris Saint-Ouen caters to diverse guest preferences. The hotel offers four room types, each designed to provide a comfortable and enjoyable stay. Guests can choose from Privilege Double Rooms, Superior Double Rooms, Classic Double Rooms, or Superior Twin Rooms. All rooms are soundproofed, air-conditioned, and equipped with free Wi-Fi, satellite TV, and lift access.

Room TypeFeatures
Privilege Double RoomUpgraded amenities and services
Superior Double RoomLarger in size with premium furnishings
Classic Double RoomStandard room with essential comforts
Superior Twin RoomTwo separate beds for added flexibility

The hotel’s facilities include private parking, an on-site restaurant, a fitness room, and 24-hour reception, ensuring guests’ needs are well-catered for during their stay.

Dining and Facilities

Mercure Paris Saint-Ouen - Dining and Facilities

At the Mercure Paris Saint-Ouen, guests can indulge in the on-site restaurant, La Fabrique à Saveurs, which offers a delectable dining experience.

The hotel also features a fitness room, allowing guests to stay active during their stay. Private parking is available for a daily fee of €20.

The 24-hour reception desk is staffed by friendly and helpful personnel, ensuring a smooth and comfortable stay. Guests can also enjoy a satisfying American buffet breakfast, complete with fresh orange juice and high-quality toiletries.

Guest Ratings and Reviews

Mercure Paris Saint-Ouen - Guest Ratings and Reviews

Guest satisfaction is a key metric for the Mercure Paris Saint-Ouen, as evidenced by the hotel’s impressive 7.8 rating based on 1,467 reviews.

Guests consistently praise the room comfort, cleanliness, and friendly staff. Many appreciate the spacious accommodations, quality breakfast, and helpful personnel.

However, some reviews highlight mixed experiences with room amenities and the hotel’s central location for sightseeing. Notably, guests highlight the property’s proximity to the metro and local bakeries as major conveniences.

Policies and Regulations

The Mercure Paris Saint-Ouen enforces standard check-in and check-out times, with guests able to access their rooms from 14:00 and expected to depart by 12:00.

Children under 12 can enjoy breakfast for free, while extra bed policies apply. Pets are allowed, though additional charges may apply.

Guests are required to provide a €200 damage deposit upon check-in, which is refundable upon inspection.

To comply with COVID-19 protocols, the hotel has implemented physical distancing and face mask requirements in indoor areas.

Special requests are subject to availability and may incur extra fees, and cancellation and prepayment policies vary by accommodation type.

Health and Safety Protocols

In response to the COVID-19 pandemic, the Mercure Paris Saint-Ouen has implemented enhanced safety protocols to protect the well-being of guests and staff.

Guests can expect physical distancing measures throughout the hotel, including in common areas. Face masks are required in all indoor spaces.

Food and beverage services may be limited due to health guidelines, though the hotel continues to offer breakfast options.

Special requests are subject to availability, and additional charges may apply.

The hotel is committed to ensuring a safe and comfortable stay for all guests during these challenging times.

Special Requests and Charges

Mercure Paris Saint-Ouen - Special Requests and Charges

Guests can request various special accommodations during their stay, though availability and additional charges may apply.

Special requests, like early check-in or late check-out, are subject to hotel policies and occupancy levels. Guests bringing pets will incur a pet fee, while an extra bed for children costs extra.

The hotel also requires a €200 damage deposit upon arrival, refundable after inspection. All special requests are handled on a case-by-case basis and should be communicated in advance.

Certain services may be limited due to health and safety guidelines. Guests are advised to review the hotel’s policies and understand any applicable charges before booking their stay.

Refund and Cancellation Terms

Cancellation and refund policies at Mercure Paris Saint-Ouen vary based on the accommodation type and booking conditions. For most room types, cancellations made up to 2 days prior to arrival are penalty-free, while later cancellations may incur a fee. Prepayment policies also differ, with some rates requiring full payment upfront. Refunds for unused nights are generally available, subject to the booking’s specific terms. A damage deposit of €200 is required at check-in, which is refundable upon inspection at checkout, provided no damages have occurred. Special requests, such as early check-in or late check-out, may incur additional charges and are subject to availability.

Accommodation TypeCancellation PolicyPrepayment
Privilege Double RoomPenalty-free up to 2 days priorFull payment upfront
Superior Double RoomPenalty-free up to 2 days priorFull payment upfront
Classic Double RoomPenalty-free up to 2 days priorFull payment upfront
Superior Twin RoomPenalty-free up to 2 days priorFull payment upfront

About Staying Here

What Are the Nearby Tourist Attractions?

The hotel is a 3.7 km drive from Stade de France and just 2 km from the iconic Montmartre and Moulin Rouge. It’s also a 15-minute walk to the popular Saint-Ouen flea market which has a direct link to Versailles.

Is There a Shuttle Service to the Airport?

The hotel does not offer a shuttle service to the airport. Guests will need to arrange their own transportation, such as taking a taxi, Uber, or public transportation to reach the nearest airport.

Are There Any Discounts or Package Deals Available?

The hotel offers various package deals and discounts, such as bundling room stays with breakfast or including entry to local attractions. Guests should check the hotel’s website or contact the front desk for the latest promotions and special offers.

Can I Order Room Service During My Stay?

The hotel offers a restaurant on-site, but does not provide traditional room service. Guests can order dishes from the restaurant to enjoy in their rooms, subject to any applicable service fees or restrictions.

What Are the Check-In and Check-Out Times?

The check-in time is from 2:00 PM, and the check-out time is until 12:00 PM. Guests can expect these standard hotel policies to be in place for their stay.

How To Book Your Stay

The Mercure Paris Saint-Ouen offers a convenient and comfortable stay for travelers exploring Paris. Its central location, modern amenities, and range of on-site facilities make it an attractive choice. With a 7.8 rating based on over 1,400 reviews, the hotel’s comfortable rooms, quality breakfast, and friendly staff contribute to its positive reputation among guests seeking a practical base to discover the city.