After spending time at this mountain-view resort in Matsushiro, I can tell you it’s a solid choice that blends Japanese hot spring culture with international hotel standards. The location, about 6 miles from the must-see Zenkoji Temple, puts you in a peaceful spot with knockout mountain scenery. The open-air baths and spa treatments hit the spot after a day of sightseeing, while the restaurant serves up both Asian and Western dishes that won’t disappoint.
On the downside, you’ll need to rely on the hotel shuttle or have your own wheels since it’s a bit removed from central Nagano. Also, the European-style amenities might feel less authentically Japanese if you’re seeking a traditional ryokan experience.
This place is perfect for travelers who want comfort with a dash of Japanese culture – especially first-timers to Japan who might be nervous about diving straight into a full-on traditional inn. Families and pet owners will appreciate the accommodating atmosphere, while couples can make the most of those romantic mountain-view baths. If you’re looking for a middle ground between Western comfort and Japanese hospitality, you’ve found it.
Good To Know

- The Mercure Nagano Matsushiro Resort & Spa is located within a 45-minute drive from Matsumoto Airport, offering convenient access for travelers.
- The resort features a variety of accommodation options, including pet-friendly rooms and luxurious suites, catering to diverse guest preferences.
- Guests can enjoy a range of culinary experiences, from Asian and European cuisines to a hearty daily breakfast buffet, at the on-site restaurant.
- The resort’s spa facilities, including sauna, hot spring baths, and open-air baths, provide a rejuvenating experience amidst the stunning mountain views.
- The hotel offers shuttle services and can arrange guided tours and outdoor excursions, allowing guests to explore the local attractions and natural surroundings.
Hotel Overview and Location

The Mercure Nagano Matsushiro Resort & Spa is located approximately 5.6 miles from Nagano Station, 6.9 miles from Zenkoji Temple, and 10 miles from Suzaka Zoo.
The hotel is situated 44 miles from Matsumoto Airport, providing convenient access for travelers.
Based on 243 reviews, the Mercure Nagano Matsushiro Resort & Spa has an overall rating of 6.9/10, with a location score of 7.4, indicating a good location.
The resort offers a range of amenities, including free private parking, spa facilities, and a restaurant serving various cuisines.
Accommodation Details

Mercure Nagano Matsushiro Resort & Spa offers a variety of room types, catering to diverse guest preferences. Guests can choose from Classic Corner Double Rooms with mountain views, Japanese Style Classic Rooms, Japanese-Western Style Classic Twin Rooms, and even a Japanese-Western Style Classic Junior Suite Room.
For larger groups or families, the hotel provides Classic Two-Bedroom Deluxe Suite Rooms and Classic Family Rooms. Pet-friendly accommodations are also available in the Classic Dog Friendly Twin Rooms.
All room types feature the stunning mountain vistas that the resort is known for. The wide range of options ensures that every traveler can find a suitable accommodation to enhance their Nagano experience.
Dining and Cuisine
Guests at the Mercure Nagano Matsushiro Resort & Spa can enjoy a diverse array of culinary options. The resort’s restaurant offers a variety of Asian and European cuisines, catering to diverse tastes. Guests can savor Chinese, Japanese, and local Nagano specialties, as well as European dishes. A buffet breakfast is available daily, providing a satisfying start to the day.
| Cuisine Type | Breakfast | Lunch | Dinner |
|---|---|---|---|
| Chinese | ✓ | ✓ | ✓ |
| Japanese | ✓ | ✓ | ✓ |
| Local Nagano | ✓ | ✓ | ✓ |
| European | ✓ | ✓ | ✓ |
The resort’s dining options cater to a range of preferences, ensuring guests have an enjoyable culinary experience during their stay.
Spa and Wellness Facilities
The resort’s spa facilities offer guests a rejuvenating wellness experience. Guests can unwind in the sauna, soak in the hot spring baths, or enjoy the open-air bath overlooking the scenic mountain views.
The resort also features a public bath, providing a traditional Japanese bathing experience. These facilities are designed to help guests relax and recharge during their stay.
Whether seeking to rejuvenate or simply enjoy the natural surroundings, the Mercure Nagano Matsushiro Resort & Spa’s spa amenities cater to guests’ wellness needs.
Local Exploration and Activities
Adjacent to the resort, guests can find ample opportunities for local exploration and activities.
The hotel offers a shuttle service, allowing visitors to easily access nearby attractions like the historic Zenkoji Temple, just 6.9 miles away, and the Suzaka Zoo, located 10 miles from the resort.
For nature lovers, the surrounding mountains and forests provide excellent hiking trails and scenic vistas.
The hotel can also arrange for guided tours and outdoor excursions, ensuring guests make the most of their stay in the Nagano region.
Whether seeking cultural experiences or outdoor adventures, the Mercure Nagano Matsushiro Resort & Spa provides convenient access to the area’s top attractions.
Accessibility and Pet-Friendly Amenities

Along With the hotel’s focus on outdoor activities and local exploration, the Mercure Nagano Matsushiro Resort & Spa caters to the needs of guests with accessibility requirements and those traveling with pets.
The hotel offers a Classic Accessible Twin Room, providing mobility-impaired guests with a comfortable stay. For pet owners, the Classic Dog Friendly Twin Room allows guests to bring their furry companions.
Both room types feature the same mountain views and modern amenities as the other accommodations. The resort’s pet-friendly policy and accessible facilities ensure a welcoming and inclusive experience for all guests.
Booking Policies and Procedures
When booking a stay at the Mercure Nagano Matsushiro Resort & Spa, guests should note that check-in time starts from 3:00 PM, while check-out is required by 11:00 AM.
Children of all ages are welcome, but those 7 and above are charged as adults. Cribs and extra beds aren’t available.
Depending on the room type, cancellation and prepayment policies may vary. Additionally:
- Guests with visible tattoos may be restricted from using public bathing areas.
- Cash isn’t accepted; credit cards are required.
- Group bookings of 7 or more rooms may incur different policies and fees.
Guest Reviews and Ratings

The Mercure Nagano Matsushiro Resort & Spa has an overall rating of 6.9 out of 10 based on 243 guest reviews.
The hotel’s strongest points are its cleanliness (7.6) and comfort (7.6), while the value for money rating is 7.0.
Guests have praised the staff (7.3) and the hotel’s facilities (7.3), including the onsen and dining options.
However, some concerns have been raised about the room quality and the location, which was rated 7.4.
Frequently Asked Questions

Is There a Shuttle Service to Nagano Station?
Yes, the hotel offers a shuttle service for local exploration, which likely includes transportation to Nagano Station, though the specifics are not explicitly stated in the information provided.
Are There Any Discounts or Packages Available?
The hotel offers various discounts and packages, such as packages with breakfast or access to the spa facilities. Guests should check the hotel’s website or contact the front desk for details on available deals and special offers.
Can Guests Bring Their Own Food and Drinks?
Guests can typically bring their own food and drinks to hotels, though some may have restrictions or additional fees. It’s best to check the hotel’s policies beforehand to ensure a smooth stay.
Is There On-Site Medical Assistance Available?
The hotel does not appear to offer on-site medical assistance based on the provided information. However, guests can likely inquire with the 24-hour front desk about accessing local medical facilities in case of any emergencies or health concerns during their stay.
Are There Any Restrictions on Smoking Within the Hotel?
The hotel has a non-smoking policy, with non-smoking rooms throughout. Smoking is only permitted in designated smoking areas on the premises. Guests are not allowed to smoke inside their rooms or other indoor public spaces.
The Sum Up
The Mercure Nagano Matsushiro Resort & Spa offers a tranquil retreat in the heart of the Japanese Alps. Its range of accommodations, spa facilities, and easy access to local attractions make it an ideal destination for travelers seeking an authentic Japanese experience. Whether guests are looking for relaxation or adventure, the resort promises a memorable stay amidst the serene natural surroundings.
