In our review of this historic railway hotel in Reading, we found a unique blend of old-world charm and modern comforts. The rooms are spacious, and the on-site restaurant serves up tasty meals. It’s a stone’s throw from the train station, making it super handy for travelers.
However, keep in mind that being so close to the tracks means you might hear some train noise, especially in rooms facing the station.
Also, the hotel’s commitment to sustainability, while admirable, means you won’t find single-use plastics in the bathrooms – so pack your own toiletries if you’re particular.
This place is perfect for history buffs who want to sleep in the world’s oldest surviving railway hotel. It’s also great for eco-conscious travelers and those who appreciate a mix of vintage vibes and modern amenities.
If you’re a light sleeper, just ask for a room away from the tracks, and you’ll be set for a comfy stay in this slice of British hospitality history.
Good To Know
- Malmaison Reading is a historic railway hotel established in 1844, recognized as the oldest surviving railway hotel in the world.
- The hotel offers a unique blend of historic charm and contemporary amenities, providing guests with exceptional experiences.
- The hotel’s location, just minutes from Reading Station, offers convenient access to the local area.
- Malmaison Reading is committed to sustainability, implementing eco-friendly practices and sourcing locally-produced ingredients.
- The hotel has a loyal guest community, with a high repeat guest rate and personalized attention for returning customers.
Renowned Historical Significance
With origins dating back to 1844, the Malmaison Reading stands as a remarkable testament to the rich history of railway hospitality in the United Kingdom.
The hotel’s structure is a modern reworking of the original Great Western Hotel, making it the oldest surviving railway hotel in the world.
Guests can enjoy this storied past while enjoying the contemporary comforts of the Malmaison.
The property’s unique blend of historic charm and modern amenities creates an exceptional experience for those seeking to explore the vibrant city of Reading and its renowned railway heritage.
Superb Guest Experiences
Guests at the Malmaison Reading consistently rave about the superb experiences they enjoy during their stays.
From the hotel’s exceptional location just minutes from Reading Station to the friendly, attentive staff, visitors are delighted with every aspect of their visit.
The guest reviews highlight several key factors that contribute to the hotel’s outstanding reputation:
- Spacious, comfortable rooms that exceed expectations
- Delectable dining options at the on-site Malmaison Bar and Grill
- Seamless service and attention to detail from the dedicated team
- Exceptional value for the quality and caliber of the overall experience
The Malmaison Reading’s unwavering commitment to guest satisfaction is evident in its consistently high ratings and glowing feedback from travelers.
Impressive Facilities and Amenities
The Malmaison Reading offers an array of impressive facilities and amenities that cater to the diverse needs of its guests.
Visitors can enjoy complimentary high-speed WiFi, an on-site restaurant serving British cuisine, and facilities for guests with disabilities.
The hotel’s rooms come in a variety of types, including Standard Double, Club Deluxe, Standard Twin, Junior Suite, and Suite, catering to different preferences.
Guests can also take advantage of room service and daily housekeeping.
For pet owners, the hotel welcomes furry companions with additional charges.
The hotel’s dedication to sustainability is evident through its third-party certifications, further enhancing the guest experience.
Delectable Dining Options
Along With its impressive amenities, the Malmaison Reading caters to guests’ culinary desires with its delectable dining options.
The on-site restaurant, Malmaison Bar and Grill, offers a menu featuring British cuisine, including:
- Hearty full English/Irish breakfast options
- Vegetarian and continental breakfast choices
- A children’s menu for the little ones
- An à la carte dinner menu with locally-sourced ingredients
Guests can enjoy their meals in the restaurant’s inviting atmosphere or opt for the convenience of room service.
The hotel’s dining facilities cater to all tastes and dietary requirements, ensuring a delightful dining experience during any stay.
Convenient Location and Accessibility
Located in the heart of Reading, the Malmaison Reading boasts an excellent location that offers guests unparalleled convenience. The hotel’s proximity to the Reading Station, just a 5-6 minute walk away, makes it an ideal choice for both business and leisure travelers. On top of that, the hotel’s accessibility is further enhanced by its close proximity to major roadways, ensuring easy access for those arriving by car.
| Proximity to Reading Station | 5-6 minute walk |
|---|---|
| Proximity to Major Roadways | Excellent |
| Location Score | 9.2/10 |
With its prime location and excellent accessibility, the Malmaison Reading provides guests with a seamless and convenient stay, allowing them to explore the vibrant city of Reading with ease.
Sustainable Commitment
Malmaison Reading proudly holds third-party sustainability certifications, demonstrating its strong commitment to environmental responsibility.
The hotel actively implements eco-friendly practices, including:
- Reducing energy consumption through LED lighting and efficient HVAC systems
- Minimizing waste by implementing robust recycling programs and using eco-friendly cleaning products
- Sourcing locally-produced, seasonal ingredients for its on-site restaurant to support the local economy and reduce carbon footprint
- Providing guests with the option to opt-out of daily linen and towel changes, further conserving resources
This commitment to sustainability hasn’t gone unnoticed, as Malmaison Reading maintains a high repeat guest rate, reflecting its guests’ appreciation for its environmental stewardship.
Flexible Booking and Policies
Guests appreciate Malmaison Reading’s flexible booking and cancellation policies. Check-in begins at 15:00, and check-out is at 11:00, allowing for convenient arrival and departure times. The property’s cancellation policies vary by accommodation type, providing guests with options to suit their needs. Starting in October 2024, the hotel will transition to cashless transactions, requiring guests to pay with cards or digital payments.
| Booking & Policies | Details |
|---|---|
| Check-in/Check-out | 15:00 / 11:00 |
| Cancellation | Varies by room type |
| Parking | Nearest at Reading Station (5-6 min walk) |
| Payment | Cashless from October 2024 |
| Loyalty | High repeat guest rate |
Loyal Guest Community
With a high repeat guest rate compared to other properties, Malmaison Reading has fostered a loyal community of visitors who regularly return to the hotel. This is likely attributed to the hotel’s commitment to exceptional service, comfortable accommodations, and engaging dining experiences.
Some key factors that contribute to the loyal guest community include:
- Personalized attention and recognition for returning customers
- Exclusive loyalty program offering perks and rewards
- Opportunities to provide feedback and influence the guest experience
- A welcoming atmosphere that makes guests feel at home
This loyal base of repeat visitors serves as a testament to the hotel’s ability to consistently meet and exceed guest expectations, fostering a strong sense of brand affinity.
Questions About Staying Here
Is There a Gym or Fitness Center On-Site?
The hotel does not have an on-site gym or fitness center. However, guests can access nearby fitness facilities for an additional charge, or enjoy other amenities like the restaurant and room service during their stay.
What Are the Options for On-Site Transportation?
The hotel does not offer on-site transportation options. However, it’s conveniently located near Reading Station, providing easy access to public transportation. Guests can walk to the station in just 5-6 minutes.
Can I Request Early Check-In or Late Check-Out?
Early check-in or late check-out requests can be made, though availability isn’t guaranteed. It’s best to inquire with the hotel directly, as policies may vary and additional fees may apply for these types of requests.
Are There Any Nearby Leisure or Recreational Activities?
The hotel doesn’t offer direct access to leisure or recreational activities, but it’s located near Reading Station, providing easy access to the town’s shops, restaurants, and entertainment options. Guests can explore the local area independently.
Is There a Minimum Age Requirement for Guests?
The hotel does not have a minimum age requirement for guests. Visitors of all ages are welcome to stay at the property, though some policies may apply for children and infants.
Worth The Stay
The Malmaison Reading hotel seamlessly blends its historic legacy with modern luxuries, offering guests an unforgettable experience. Boasting excellent facilities, dining, and accessibility, it caters to the needs of both business and leisure travelers. The hotel’s commitment to sustainability and flexible booking policies further enhance its appeal, solidifying its reputation as a premier destination within the Reading community.