Our take: This workhorse hotel sits squarely in Kobe’s bustling heart, just a 10-minute stroll from Sannomiya Station. You’ll find all the standard mid-range Japanese hotel comforts – air-con, free WiFi, and those handy coin laundries that save you from hunting down a laundromat. The on-site Japanese restaurant whips up decent local fare when you’re too tired to venture out.
While the rooms won’t win any design awards, and some guests note they’re starting to show their age, they deliver exactly what most travelers need: a clean, comfortable place to recharge. Another minor gripe: the standard rooms run small, typical of Japanese business hotels.
This spot hits the sweet spot for practical travelers who value location over luxury. It’s particularly well-suited for first-time visitors to Kobe wanting easy access to public transport and local attractions. Budget-conscious solo travelers and couples will find good value here, though families might want to look elsewhere for more spacious options.
Good To Know

- The Kobe Sannomiya Union Hotel is located in Chuo Ward, Kobe, Hyogo, Japan, with a 10-minute walk to the JR Sannomiya Train Station.
- The hotel offers a variety of room types, including single, twin, double, semi-double, and triple, with both non-smoking and smoking options available.
- Guests can enjoy authentic Japanese cuisine at the on-site restaurant, Canone, which serves sushi, tempura, and traditional dishes in a comfortable atmosphere.
- The hotel provides various facilities and services, such as a 24-hour front desk, coin-operated laundry, vending machines, and massage services available for an additional charge.
- The hotel has an overall rating of 7.4 out of 10 based on over 2,600 reviews, with the staff receiving the highest rating at 8.2.
Hotel Overview

The Kobe Sannomiya Union Hotel is located in Chuo Ward, Kobe, Hyogo, Japan. It has a rating of 7.4 (Good) based on 2,613 reviews.
The hotel is a 10-minute walk from JR Sannomiya Train Station and features a Japanese restaurant on-site called Canone. Guests can enjoy free WiFi, air-conditioned rooms, and flat-screen satellite TV. A convenience store is nearby for added convenience.
The hotel offers a variety of room types, including single, twin, double, semi-double, and triple rooms, available in both non-smoking and smoking options. Long-stay options with specific check-in/check-out times are also available, and some rooms include a curry dinner.
Room Types and Amenities

The hotel offers a variety of room types to suit different guest needs. Non-smoking options include single, twin, double, semi-double, and triple rooms. Smoking rooms are also available across these same configurations.
For longer stays, all room types have long-stay options with specific check-in and check-out times. Some rooms even include a complimentary curry dinner.
The hotel’s facilities include non-smoking rooms, nearby public parking, a 24-hour front desk, and amenities for disabled guests. Additional services like massage, bicycle rentals, and meeting spaces are available for a fee.
Dining and Cuisine

Guests at the Kobe Sannomiya Union Hotel can enjoy on-site dining at the Japanese restaurant Canone. The restaurant offers authentic Japanese cuisine, including sushi, tempura, and other traditional dishes. Guests can savor these delectable offerings in a comfortable and welcoming atmosphere.
Plus, the hotel is situated near various local restaurants and eateries, allowing visitors to explore the diverse culinary offerings of the Chuo Ward neighborhood. Whether dining in-house or venturing out, guests can look forward to satisfying their taste buds during their stay at the Kobe Sannomiya Union Hotel.
Facilities and Services
Beyond the guest rooms, the Kobe Sannomiya Union Hotel offers an array of popular facilities and services to enhance the overall guest experience. Guests can take advantage of the 24-hour front desk, coin-operated laundry, and vending machines. For wellness, massage services are available for an additional charge. Entertainment options include bicycle rentals and table tennis, also for a fee. Business travelers can utilize the meeting/banquet facilities and fax/photocopying services.
| Facility | Description |
|---|---|
| Parking | Public parking nearby, ¥1,200 per day |
| Disabled Guests | Facilities available |
| Wellness | Massage services (additional charge) |
| Entertainment | Bicycle rentals, table tennis (additional charge) |
The hotel’s policies cover check-in/out times, cancellation, children, pets, and enhanced COVID-19 protocols.
Wellness and Entertainment

The hotel’s wellness facilities include massage services available for an additional charge, providing guests with the opportunity to unwind and rejuvenate during their stay.
For those looking to stay active, the hotel offers bicycle rentals and table tennis, both of which incur an extra fee.
These recreational amenities allow guests to enjoy their leisure time and explore the local area or engage in some friendly competition.
Whether seeking relaxation or activity, the Kobe Sannomiya Union Hotel caters to a variety of guest preferences, ensuring a well-rounded experience during their visit.
Business and Meetings

The hotel offers several business and meeting facilities to accommodate the needs of corporate and professional guests.
The property features meeting/banquet spaces that can be booked for conferences, seminars, or business gatherings.
Fax and photocopying services are available at an additional charge for guests’ convenience.
The hotel’s central location, just a 10-minute walk from the JR Sannomiya Train Station, makes it an accessible choice for business travelers.
Whether hosting a small team meeting or a larger professional event, the Kobe Sannomiya Union Hotel provides the necessary amenities and services to support a productive and successful business stay.
Guest Reviews and Ratings
Guests awarded the Kobe Sannomiya Union Hotel an overall rating of 7.4 out of 10, based on over 2,600 reviews. The staff received the highest rating at 8.2, while the facilities, cleanliness, and comfort all scored above 7.5. However, the location and free WiFi received lower scores of 7.1 and 6.8, respectively.
| Category | Score |
|---|---|
| Staff | 8.2 |
| Facilities | 7.5 |
| Cleanliness | 7.6 |
Policies and Procedures

Check-in and check-out times at the Kobe Sannomiya Union Hotel are from 14:00 to 11:00.
The hotel’s cancellation policy varies by accommodation type. Children of all ages are welcome, but cots and extra beds aren’t available.
Payment in full is required at check-in. The hotel has implemented enhanced safety and sanitation protocols due to COVID-19.
The key policies are:
- Flexible cancellation policy by room type.
- All ages welcome; no cots or extra beds.
- Full payment due at check-in.
Frequently Asked Questions
What Is the Hotel’s Cancellation Policy for Long-Stay Bookings?
The cancellation policy for long-stay bookings varies by accommodation type. Guests should contact the hotel directly to inquire about the specific cancellation terms for their long-stay reservation.
Are Early Check-In or Late Check-Out Options Available?
The hotel doesn’t offer early check-in or late check-out options. Check-in is from 2pm and check-out is until 11am. Guests needing different times should contact the hotel directly to inquire about availability and any additional fees.
Can the Hotel Provide Assistance With Luggage Storage?
The hotel can assist with luggage storage for guests. They offer 24-hour front desk services and have facilities to securely store luggage before check-in or after check-out.
What Is the Policy for Guests Who Smoke in Non-Smoking Rooms?
The hotel has a strict policy against smoking in non-smoking rooms. Guests who violate this rule may be fined and could face immediate eviction without a refund. The hotel takes this policy seriously to maintain a clean and comfortable environment for all guests.
Are There Any Discounts or Packages Available for Extended Stays?
The hotel offers long-stay options for all room types, with specific check-in and check-out times. Some rooms include a curry dinner as a special offer for extended stays.
The Sum Up
The Kobe Sannomiya Union Hotel provides travelers with a comfortable and convenient base to explore Kobe’s vibrant culture, rich history, and stunning natural landscapes. Its proximity to the JR Sannomiya Train Station, varied room options, on-site dining, and array of amenities make it an ideal choice for both leisure and business travelers. Whether visiting Kobe for a short stay or extended trip, the hotel offers a well-situated and well-equipped accommodation option.
