From our visit, this no-nonsense business hotel sits in a sweet spot, just a 5-minute stroll from Kobe’s beating heart. You’ll love how it puts you within striking distance of those mouth-watering Kobe beef restaurants, the lively Motomachi shopping buzz, and the scenic harbor views. The rooms, while not fancy, deliver the basics done right – comfy beds, reliable Wi-Fi, and those essential modern comforts like air-con and TV.
On the downside, some rooms feel a bit snug by Western standards, and the decor won’t win any style awards with its dated 1990s vibe. But here’s the thing – what you lose in pizzazz, you gain in practicality and value.
This place hits the sweet spot for practical travelers who want a clean, reliable base without breaking the bank. It’s especially good for solo explorers and couples who plan to spend most of their time discovering Kobe’s treasures rather than lounging in their room. The helpful staff, spotless housekeeping, and unbeatable location make up for any shortcomings in luxury.
Perfect for: Budget-conscious travelers who value location over luxury, and anyone planning to dive deep into Kobe’s food scene and shopping districts.
Good To Know
- The Kobe Plaza Hotel West is located within 500 meters of the city center, providing an ideal base for exploring Kobe’s vibrant urban landscape.
- The hotel offers a range of room types, including single, standard double, twin, deluxe twin, corner twin, and semi-double, catering to diverse guest needs.
- Guests can enjoy on-site dining at the hotel’s restaurant, PORT, which serves breakfast, and access various nearby attractions like Motomachi Shopping Street and Harborland District.
- The hotel provides essential amenities, such as air conditioning, flat-screen TVs, refrigerators, and electric kettles, ensuring a comfortable stay for its guests.
- The Kobe Plaza Hotel West has received positive guest reviews, with an overall score of 8.2 out of 10, and high ratings for staff, facilities, cleanliness, and comfort.
Location and Nearby Attractions
The Kobe Plaza Hotel West is situated just 500 meters from the city center, providing guests with convenient access to the area’s top attractions.
The hotel’s prime location places it within walking distance of the bustling Motomachi Shopping Street, where visitors can explore a variety of shops, restaurants, and entertainment options.
Just a short distance away, guests can also discover the vibrant Harborland district, known for its waterfront promenade, designer boutiques, and renowned Kobe beef establishments.
With its strategic positioning, the Kobe Plaza Hotel West offers an ideal base for travelers looking to enjoy the heart of Kobe’s lively urban landscape.
Room Types and Amenities
Kobe Plaza Hotel West offers guests a range of room options to suit their preferences and needs.
The hotel features single rooms with one double bed, as well as standard double and twin rooms. For those seeking more space, there are deluxe twin rooms with two single beds and a sofa bed. The hotel also offers corner twin and semi-double rooms.
Regardless of the room type, all accommodations come equipped with essential amenities like air conditioning, flat-screen TVs, refrigerators, and electric kettles.
Free Wi-Fi is available throughout the property, ensuring guests can stay connected during their stay.
Facilities and Services
Free WiFi is available throughout the property, with guests rating the connectivity at a high 9.0.
The hotel has an on-site restaurant, PORT, which serves breakfast. A 24-hour front desk is available to assist guests.
Other services include daily housekeeping, luggage storage, vending machines, dry cleaning, and laundry.
The room amenities include air conditioning, flat-screen TVs, refrigerators, electric kettles, and free toiletries.
Guest Reviews and Ratings
Guests have rated the Kobe Plaza Hotel West quite favorably, with an overall score of 8.2 out of 10 based on 748 reviews. The staff received an 8.7 rating, with guests praising their friendliness and helpfulness. The facilities were also well-received, earning an 8.5 score. Cleanliness and comfort were both rated 8.7, and the location scored 8.5. However, the value for money received a slightly lower 8.4 rating.
| Category | Score |
|---|---|
| Staff | 8.7 |
| Facilities | 8.5 |
| Cleanliness | 8.7 |
| Comfort | 8.7 |
| Value for Money | 8.4 |
The hotel’s convenient location, well-maintained facilities, and attentive staff have contributed to the overall positive guest experience.
Check-in and Check-out Policies
The hotel’s check-in time is available from 15:00 to 23:00, while guests must check out between 05:00 and 11:00.
This strict schedule ensures a smooth transition for incoming and departing guests.
The hotel’s cancellation and prepayment policies vary by accommodation type, so guests should review the details when making their reservations.
Children are welcome, but charges apply for those aged 6 and above.
Pets aren’t allowed on the premises.
Plus, the hotel has implemented COVID-19 safety protocols, including the discontinuation of the buffet service.
Guests should also note the property’s curfew, as the entry is closed from 00:00 to 05:00.
Cancellation and Prepayment
Depending on the accommodation type, the hotel’s cancellation and prepayment policies vary. For some room types, guests can cancel their reservation free of charge up to a certain number of days before arrival.
However, other room types may require full prepayment and have more restrictive cancellation policies, with fees charged for late cancellations.
It’s essential for guests to review the specific terms when booking to understand the applicable policies. The hotel recommends that guests familiarize themselves with the cancellation and prepayment details to avoid any unexpected charges or complications during their stay.
Children and Pets Policy
Children are welcome at the Kobe Plaza Hotel West, though charges may apply for guests aged 6 and above.
The hotel has no restrictions on children staying with their families.
Pets, however, aren’t permitted on the premises. This policy is in place to ensure the comfort and safety of all guests.
The hotel give you a welcoming environment for families while maintaining a clean and well-maintained space.
Guests are advised to review the hotel’s policies regarding children and pets prior to their stay to ensure a smooth and enjoyable experience.
COVID-19 Measures and Curfew
As part of its COVID-19 safety protocols, the Kobe Plaza Hotel West has implemented several measures to protect the wellbeing of its guests.
These include:
- Mandatory mask-wearing in all common areas of the hotel.
- Frequent sanitization of high-touch surfaces and common spaces.
- Contactless check-in and check-out procedures to minimize physical interactions.
Plus, the hotel has a curfew in place, with property entry closed from 00:00 to 05:00.
This measure is in line with local regulations and aims to ensure the safety and security of all guests during the pandemic.
Frequently Asked Questions
Can I Upgrade My Room During My Stay?
Yes, guests can typically upgrade their room during their stay, subject to availability and any applicable fees. Room upgrades can often be arranged directly with the hotel’s front desk.
Does the Hotel Offer Any Special Event Packages?
The hotel does not seem to offer any special event packages based on the information provided. The focus appears to be on standard room options and general amenities rather than specialized packages for events or celebrations.
What Time Is Breakfast Served at the On-Site Restaurant?
The on-site restaurant, PORT, is open for breakfast. While the hotel doesn’t provide specific breakfast hours, guests can enjoy breakfast at the restaurant during its operating hours.
Are There Any Discounts or Offers Available for Extended Stays?
The hotel offers special extended stay options, including a "MAX 28-hour stay" room. Guests can inquire about any discounts or offers available for longer stays at the front desk or when booking their reservation.
Can I Request Early Check-In or Late Check-Out?
Early check-in and late check-out may be available, depending on the hotel’s occupancy. Guests should contact the hotel directly to inquire about these requests and any applicable fees or restrictions.
The Sum Up
The Kobe Plaza Hotel West offers a convenient and comfortable stay in the heart of Kobe. With its prime location, exceptional facilities, and friendly staff, it’s no wonder the hotel has earned an impressive rating of 8.2 out of 10. Whether visiting for business or leisure, guests can enjoy a memorable experience at the Kobe Plaza Hotel West, where modern amenities and the charming atmosphere of the historic port city converge.