A solid mid-range choice near Kobe’s main attractions, this business-style hotel delivers the basics without any fuss. During our stay, we found the rooms clean and functional, if a bit compact (typical for Japan). The air conditioning works well, and the private bathrooms are spotless, while the 24-hour front desk proved helpful with basic tourist information.
The main drawbacks? The decor feels dated, and you won’t find much personality here – it’s more practical than charming. Some rooms facing the street pick up traffic noise, so light sleepers should request rooms on higher floors.
This property makes the most sense for practical travelers who prioritize location and reliability over luxury. It’s particularly well-suited for first-time visitors to Kobe who want easy access to both the airport and stadium without breaking the bank. Budget-conscious business travelers will appreciate the reliable WiFi and straightforward amenities. If you’re seeking a uniquely Japanese experience or high-end luxury, you’ll want to look elsewhere.
Good To Know
- The hotel is located in the heart of Kobe, Japan, approximately 3.1 km from Noevir Stadium Kobe and 12 km from Kobe Airport.
- The hotel offers amenities such as free WiFi, non-smoking rooms, and a 24-hour front desk, as well as in-room features like air conditioning and private bathrooms.
- The hotel’s facilities and services include free WiFi, daily housekeeping, luggage storage, and laundry services, as well as business facilities like fax and photocopying services.
- The hotel offers varied room types, including single, twin, and double rooms, with a maximum occupancy that varies by room type.
- The hotel has an overall rating of 6.9/10 based on 565 reviews, with guest feedback highlighting areas for improvement in cleanliness, value for money, and overall guest experience.
Hotel Overview
The Kobe City Gardens Hotel, formerly known as Hotel Kobe Shishuen, is located in the heart of Kobe, Japan.
It boasts a 6.9/10 rating based on 565 reviews, offering a pleasant stay.
The hotel is situated 3.1 km from Noevir Stadium Kobe and Kobe Center for Overseas Migration and Cultural Interaction, 12 km from Kobe Airport, and within 20-24 km of various other local attractions.
Guests can expect amenities such as free WiFi, non-smoking rooms, a 24-hour front desk, and air-conditioned rooms with private bathrooms, flat-screen TVs, and refrigerators.
Facilities and Services
Alongside the hotel’s pleasant overall rating, guests can take advantage of a range of facilities and services offered at the Kobe City Gardens Hotel.
Free WiFi is available, rated 8.0 out of 10. The hotel provides non-smoking rooms, a 24-hour front desk, and air-conditioned rooms with private bathrooms.
In-room amenities include a flat-screen TV, refrigerator, desk, towels, free toiletries, and a hairdryer. Daily housekeeping, luggage storage, and laundry services are available, though for an additional charge.
Business facilities like fax and photocopying are also offered. The property features security measures like CCTV, smoke alarms, and fire extinguishers.
Room Types
Frequently, the Kobe City Gardens Hotel offers a variety of room types to accommodate different guest needs. Room options include single, twin, and double rooms, with smoking and non-smoking options available. Guests can select a twin room with an extra bed for additional flexibility. The maximum occupancy varies by room type, but cots and extra beds are not available.
| Room Type | Bed Type | Smoking |
|---|---|---|
| Single | – | Smoking/Non-Smoking |
| Twin | Twin Beds | Smoking/Non-Smoking |
| Double | Small Double Bed | Smoking/Non-Smoking |
| Twin with Extra Bed | Twin Beds | Smoking/Non-Smoking |
All rooms feature air conditioning, private bathrooms, flat-screen TVs, refrigerators, and complimentary toiletries.
Guest Policies
Guests can check into the Kobe City Gardens Hotel from 15:00 onwards, and must check out by 11:00.
Children of all ages are welcome, but those 7 and above will be charged as adults. Pets aren’t allowed on the premises.
Payment is accepted in cash only. Cancellation and prepayment policies vary by room type, so guests should check the details when booking.
The hotel’s security features include CCTV, smoke alarms, and fire extinguishers, ensuring a safe stay for all visitors.
Guest Reviews and Ratings
According to reviews, the Kobe City Gardens Hotel has earned a generally favorable 6.9/10 rating from a total of 565 guests.
The staff received a 7.8 rating, while cleanliness and comfort both scored 7.2. Guests considered the hotel’s value for money to be a 7.6, and its location a 7.5.
Reviewers report that the property’s descriptions and photos accurately matched their experiences.
Key areas for improvement include:
- Enhancing cleanliness and comfort
- Providing better value for money
- Improving the overall guest experience
Location and Accessibility
The Kobe City Gardens Hotel is conveniently situated within a 3.1 km radius of several key attractions, including Noevir Stadium Kobe and the Kobe Center for Overseas Migration and Cultural Interaction.
The hotel is located just 12 km from Kobe Airport, making it easily accessible for travelers.
Other notable destinations, such as Tanjo Shrine, Emba Museum of Chinese Modern Art, Mount Maya, and Onsen-ji Temple, are within a 20-24 km range from the hotel.
This central location allows guests to explore the city’s diverse cultural and historical offerings with ease, while also providing a comfortable home base during their stay in Kobe.
Nearby Attractions
Several prominent attractions are located within close proximity to the Kobe City Gardens Hotel.
The hotel is situated just 3.1 km from both the Noevir Stadium Kobe and the Kobe Center for Overseas Migration and Cultural Interaction.
Kobe Airport is 12 km away, while Tanjo Shrine, Emba Museum of Chinese Modern Art, and Mount Maya can be reached within 20-24 km.
Notable nearby sites include:
- Noevir Stadium Kobe
- Kobe Center for Overseas Migration and Cultural Interaction
- Tanjo Shrine
Guests can easily access these attractions during their stay at the Kobe City Gardens Hotel.
Accommodation Details
The hotel’s room types encompass a range of options, catering to the diverse needs of guests.
Single rooms, both smoking and non-smoking, provide a cozy space for solo travelers. Couples can opt for the double room with a small double bed, also available in smoking and non-smoking variants.
For those needing extra space, the hotel offers twin rooms, again with the smoking/non-smoking choice, and the option to add an extra bed.
While cots aren’t available, the maximum occupancy varies by room type. Guests should take note of the hotel’s policies, including check-in and check-out times, and the fact that pets aren’t permitted.
Frequently Asked Questions
Is Early Check-In or Late Check-Out Available Upon Request?
Early check-in or late check-out is typically not available at this hotel. The standard check-in time is 3:00 PM, and check-out time is 11:00 AM. The hotel doesn’t offer flexible timing, as per the provided information.
What Is the Hotel’s Policy on Smoking in Non-Smoking Rooms?
The hotel has a strict no-smoking policy in non-smoking rooms. Smoking is not permitted and may result in additional cleaning fees or fines. Guests should respect this policy for the comfort and safety of all visitors.
Are Electric Kettles or Microwaves Available in the Rooms?
The rooms do not include electric kettles or microwaves. The hotel offers amenities such as a flat-screen TV, refrigerator, desk, and basic toiletries, but no additional cooking appliances are available in the guest rooms.
Can the Hotel Arrange Transportation to Local Attractions?
The hotel doesn’t mention offering transportation to local attractions. However, guests can likely arrange private transportation or use public transit options to reach nearby sights and landmarks during their stay.
Is There a Fitness Center or Spa On-Site?
Unfortunately, there is no fitness center or spa on-site at this hotel. The property focuses on providing basic amenities like free WiFi, air conditioning, and daily housekeeping rather than additional leisure facilities.
The Sum Up
The Kobe City Gardens Hotel offers a comfortable and convenient accommodation option in the heart of Kobe. With a range of amenities, different room types, and a central location, it caters to various traveler needs. Whether visiting for leisure or business, the hotel’s well-reviewed facilities and proximity to local attractions make it an ideal choice for your stay in Kobe.