We found this hotel to be a real treat, blending modern comforts with traditional Japanese touches. It’s a stone’s throw from Nijo Castle and makes a great base for exploring Kyoto’s top sights.
The rooms are a peaceful retreat after a day of sightseeing, with free Netflix for when you need to put your feet up.
On the downside, breakfast options are a bit limited, so you might want to venture out for your morning meal. Also, if you’re looking for a more authentic ryokan experience, this Western-style hotel might not quite hit the mark.
That said, this place is perfect for travelers who want a taste of Japan without sacrificing familiar comforts. It’s especially good for families, with kid-friendly amenities and enough space to spread out.
Culture enthusiasts will appreciate the location, while fitness buffs can take advantage of the on-site gym. If you’re after a comfortable, well-located hotel that bridges the gap between East and West, you’ve found your spot in Kyoto.
We included this hotel in our top 26 hotel picks in Nakagyo Ward, Kyoto.
Good To Know
- The hotel is located within 700 meters of Nijo Castle, providing convenient access to this historic landmark.
- With a 9.2 rating based on 909 reviews, the hotel is highly regarded by guests for its traditional Japanese ambiance and modern amenities.
- The hotel offers easy access to popular attractions like the Kyoto International Manga Museum and Kyoto Imperial Palace, enhancing your’ exploration of Kyoto.
- Guests consistently praise the hotel’s friendly and helpful staff, as well as the spacious, immaculate rooms and availability of Netflix.
- While the hotel’s breakfast options are limited, guests generally report a satisfying overall experience, with the hotel’s amenities and central location contributing to a restful stay.
Hotel Overview
Located a mere 700 meters from the iconic Nijo Castle, the KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western offers guests a prime location to explore the city’s rich history and cultural landmarks.
This hotel has a 9.2 rating from 909 reviews, making it a highly-sought-after accommodation in the area.
With its close proximity to the Kyoto International Manga Museum and Kyoto Imperial Palace, as well as its convenient 46 km distance from Itami Airport, the KAYA Kyoto Nijo Castle provides an ideal base for both leisure and business travelers.
Couples in particular have given it an 8.6 rating, praising its traditional Japanese ambiance and modern amenities.
Location and Accessibility
The KAYA Kyoto Nijo Castle enjoys a prime location, with the iconic Nijo Castle situated just 700 meters away.
Guests can also easily access the Kyoto International Manga Museum, just 1.1 km from the hotel, and the Kyoto Imperial Palace, 2.5 km away.
The property is conveniently located 46 km from Itami Airport, making it easily accessible for travelers.
Plus, the hotel’s central location provides couples with a comfortable base for exploring Kyoto’s rich cultural heritage and vibrant city life.
With its strategic positioning, the KAYA Kyoto Nijo Castle offers guests a seamless and convenient stay.
Guest Ratings and Reviews
Based on the reviews, guests overwhelmingly praise the KAYA Kyoto Nijo Castle for its traditional Japanese ambiance, modern design, and cleanliness. Guests highlighted the hotel’s helpful staff, luxurious feel, and availability of Netflix as notable highlights. However, some complained about the limited breakfast options and the location being slightly distant from popular attractions.
| Positive Feedback | Common Complaints | Highlights |
|---|---|---|
| Traditional Japanese vibes | Limited breakfast options | Free water bottles daily |
| Spacious and modern design | Location distant from hot spots | Friendly staff |
| Cleanliness | Luxurious feel | |
| Netflix availability |
Positive Guest Experiences
Guests overwhelmingly praise the KAYA Kyoto Nijo Castle for its tranquil traditional Japanese ambiance and luxurious modern design.
Visitors appreciate the hotel’s spacious and immaculate rooms, with many highlighting the clean and contemporary feel. The staff also earn high marks for their friendly and attentive service, making guests feel at home.
Additional highlights include:
- Daily complimentary bottled water
- Netflix availability in rooms
- Fitness center access
- Traditional French cuisine served on-site
Reported Complaints
While most guests rave about the hotel’s traditional Japanese ambiance and modern comforts, a few common complaints emerged.
Some noted the limited breakfast options, with a desire for more variety. Plus, the hotel’s location, while convenient to Nijo Castle, was deemed a bit distant from other popular Kyoto hotspots by some visitors.
Despite these minor drawbacks, the hotel’s overall rating and positive reviews suggest that the KAYA Kyoto Nijo Castle provides a generally satisfying experience for most travelers seeking a unique Japanese-inspired stay in the heart of Kyoto.
Noteworthy Highlights
Amidst the common praise for the traditional Japanese ambiance and modern comforts, several noteworthy highlights emerge that elevate the KAYA Kyoto Nijo Castle experience.
Guests appreciate the hotel’s provision of free daily water bottles, a thoughtful gesture that ensures guests stay hydrated. The friendly and helpful staff receive high praise, contributing to a pleasant stay.
The availability of Netflix allows guests to unwind after a day of exploring the city. On top of that, the luxurious feel of the accommodations, complemented by the soundproof rooms, ensures a restful night’s sleep.
Facilities and Amenities
The KAYA Kyoto Nijo Castle offers an array of popular facilities catering to the diverse needs of its guests.
The hotel has non-smoking rooms, free WiFi, and family rooms, ensuring a comfortable stay for all. Guests can also enjoy the on-site fitness center and the restaurant, KAYA, which serves up delectable French cuisine throughout the day, including a kid-friendly buffet.
With a 24-hour front desk and room service, the hotel provides exceptional convenience and attentive service.
Whether traveling for business or leisure, guests will find the amenities at the KAYA Kyoto Nijo Castle well-equipped to meet their requirements.
Policies and Booking
The KAYA Kyoto Nijo Castle has specific check-in and check-out times, with guests able to check in from 15:00 to 22:00 and check out from 08:00 to 11:00.
Cancellation and prepayment policies vary, so guests should check the specific accommodation conditions.
Children of all ages are welcome, but those 6 and above are charged as adults. Pets aren’t allowed.
For bookings over 9 rooms, different policies apply.
An accommodation tax isn’t included in the price and is payable at the property.
The hotel is managed by a professional host and complies with EU consumer law.
Frequently Asked Questions
Is There On-Site Parking Available for Guests?
Yes, the hotel offers on-site parking for guests. Visitors can conveniently leave their vehicles at the property during their stay, making it easy to explore the local area without worrying about finding a parking spot.
What Are the Check-In and Check-Out Times for the Hotel?
The check-in time is from 3:00 pm to 10:00 pm, and the check-out time is from 8:00 am to 11:00 am. Guests can check in and out during these designated hours.
Does the Hotel Have Any Special Offers or Packages for Guests?
The hotel doesn’t appear to offer any special packages, but guests can enjoy free WiFi, daily water bottles, and amenities like a fitness center and restaurant. Policies vary, so travelers should check the accommodation conditions.
Is Breakfast Included in the Room Rate?
Breakfast is not automatically included in the room rate. However, the hotel offers a French cuisine-based breakfast service that guests can choose to add to their booking for an additional fee.
Can Guests Request Early Check-In or Late Check-Out?
Guests can request early check-in or late check-out, though it’s subject to availability and may incur additional fees. The hotel’s standard check-in time is 3 PM, and check-out is by 11 AM.
The Sum Up
The KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western, provides travelers with an exceptional experience in the heart of Kyoto. Its strategic location, high guest ratings, and range of amenities make it an ideal choice for those seeking a luxurious and immersive stay. With its commitment to safety and compliance, the hotel offers a worry-free experience, allowing guests to fully explore the cultural wonders of Kyoto.