Kandy to Ella Train Tickets – Reserved Seats

Travelers looking to experience the breathtaking train journey from Kandy to Ella in Sri Lanka can now secure reserved seats for a comfortable ride. Departing twice a day, with an additional departure from Nanu Oya, this picturesque route offers stunning scenic views.

Second or third class tickets guarantee reserved seats, and a full refund is available for cancellations made 24 hours in advance. With an overall rating of 4.5 based on 145 reviews, this article explores the efficiency of ticket delivery and other relevant information.

Good To Know

• The Kandy to Ella train journey is considered one of Sri Lanka’s most scenic journeys.
• Second or third class tickets for this train ride include reserved seats.
• The cancellation policy allows for a full refund if canceled up to 24 hours in advance.
• The agency providing the train tickets promises efficient and reliable service, although some customers have experienced delays in ticket delivery.

Overview of the Kandy to Ella Train Journey

The Kandy to Ella train journey offers travelers a breathtaking experience, with stunning views of Sri Lanka’s beauty throughout the 6-hour ride. This train route highlights the natural wonders of the country, passing through lush tea plantations, misty mountains, and cascading waterfalls.

Along the way, there are several popular stops that add to the charm of the journey. One such stop is Nanu Oya, known for its picturesque surroundings and the nearby Horton Plains National Park. Another stop is Haputale, a small hill town that offers panoramic views of the valleys below. Finally, the train passes through Ella, a popular tourist destination famous for its scenic hikes and the iconic Nine Arch Bridge.

These stops allow passengers to explore the beauty of Sri Lanka’s landscapes and capture unforgettable memories.

Ticket Details and Pricing

Ticket details and pricing for the Kandy to Ella train journey can be found on Viator’s website. Here are some important points to consider regarding ticket availability and alternative booking options:

• Viator offers reserved seats for the Kandy to Ella train journey.
• The price for tickets starts from $22.50.
• Tickets can be purchased online through Viator’s website.
• Customers can check the availability of tickets and choose their preferred date and class.
• Viator provides a convenient and reliable ticket booking service.
• For those who prefer not to buy tickets at the station, Viator offers a ticket delivery service.
• The agency can deliver tickets to hotels in neighboring cities.
• Viator is a reputable provider of travel experiences and has been in operation since 1997.

Cancellation Policy and Refund Information

Customers can receive a full refund for their Kandy to Ella train tickets if they cancel up to 24 hours in advance. However, if the cancellation is made less than 24 hours before the start time, no refund will be given.

It’s important to note that changes made less than 24 hours before the start time are also not accepted.

The refund process is straightforward and customers can expect to receive their refund promptly.

In terms of customer service experience, the company strives to provide excellent service and ensures good communication throughout the ticketing process. Customers can reach out to the company through WhatsApp for any ticket inquiries and updates.

Reviews and Traveler Experiences on the Train Ride

Passengers can share their personal experiences and reviews of the train ride from Kandy to Ella, and these reviews provide valuable insights for other travelers. Here are some key points from customer reviews:

• Customer satisfaction:
• Overall rating of 4.5 based on 145 reviews from Viator and Tripadvisor.
• Beautiful views but high cost.
• Expensive option for last-minute bookings.
• Excellent ticket service agency in Sri Lanka.
• Accommodating staff in finding alternative options.

Cost and value:

• Some customers received wrong tickets for a higher price.
• Tickets can be purchased for a lower price if bought in advance from the station.
• The price for the tickets starts from $22.50.

These reviews highlight the stunning beauty of the journey, but also mention the high cost and the importance of booking in advance for better value. Despite some issues with ticket delivery and pricing, customers have generally expressed satisfaction with the train ride experience and the assistance provided by the agency.

Ticket Delivery and Communication With the Agency

Despite some delays in ticket delivery, the agency ensures efficient communication throughout the ticketing process. Customers can easily communicate with the agency through WhatsApp for any ticket inquiries or updates.

The ticket delivery process is convenient, as tickets are delivered as promised either the night before departure or by 6am on the day of departure. However, some customers have experienced delays in receiving their train tickets, with tickets being delivered as close as 2 hours before departure. The agency acknowledges this issue and apologizes for any inconvenience caused. It’s worth noting that the agency follows its standard procedures and can’t accommodate individual requests for schedule changes.

Despite these delays, the agency’s customer support response time is efficient, and they’re able to obtain tickets even during local holidays when trains are fully booked.

Efficiency of the Agency and Additional Information

The agency ensures efficient communication throughout the ticketing process and is reliable in delivering tickets even during local holidays when trains are fully booked.

Despite some customers experiencing delays in receiving their train tickets, the agency follows its standard procedures and can’t accommodate individual requests for schedule changes. Tickets have been received as close as 2 hours before departure, causing anxiety for some individuals. However, the agency acknowledges the issue and apologizes for any inconvenience caused.

On the positive side, the agency is able to obtain tickets even during local holidays when trains are fully booked, providing a convenient service for travelers. Plus, tickets can be delivered to hotels in neighboring cities, making it easier for customers to access their tickets.

Common Questions

Are There Any Discounts Available for Purchasing Kandy to Ella Train Tickets?

Discount eligibility for Kandy to Ella train tickets is not mentioned. However, customers can explore alternative transportation options such as buses or taxis. It is recommended to check with local travel agencies for any available discounts.

Can I Choose My Seat When Purchasing a Reserved Ticket for the Kandy to Ella Train Journey?

Yes, passengers can choose their seats when purchasing a reserved ticket for the Kandy to Ella train journey. There may also be availability for seat upgrades for a more comfortable experience.

Is There a Limit to the Number of Tickets That Can Be Purchased for the Kandy to Ella Train Journey?

There is no specified maximum ticket purchase limit for the Kandy to Ella train journey. Ticket availability may vary depending on the date and time of travel.

Are There Any Restrooms Available on the Train for Passengers?

Restrooms are available on the train for passengers during the Kandy to Ella journey. The cleanliness may vary, but rail staff generally maintain them. It is advisable to bring personal hygiene supplies.

Can I Bring My Own Food and Drinks on the Kandy to Ella Train Journey?

Passengers are allowed to bring their own food and drinks on the Kandy to Ella train journey. However, there are also local food options available on the train, with vendors selling refreshments throughout the ride.

The Sum Up

To sum it up, traveling from Kandy to Ella by train with reserved seats offers a comfortable and enjoyable experience. The train journey is renowned for its picturesque views, making it a popular choice among travelers.

The ticket pricing is reasonable, and the cancellation policy allows for a full refund if canceled 24 hours in advance. The reviews and traveler experiences highlight the overall satisfaction with the journey.

The agency delivers tickets efficiently and provides necessary information, ensuring a smooth travel experience.