By sheer coincidence, a group of travelers arriving at Keflavik Airport in Iceland found themselves in need of a reliable and efficient way to reach their Reykjavik hotels. Little did they know that they were about to discover the convenience and ease of airport transfers.
This discussion will take you on a journey through the experience of using these transfers, revealing the pricing, booking process, duration, and overall benefits of this service.
But that’s not all – there are also some unexpected challenges that arise along the way, making this a captivating tale of travel in the land of fire and ice.
So grab your winter coat and join us as we uncover the secrets of airport transfers in Iceland.
Good To Know

- Pricing starts from €35.49 with a lowest price guarantee.
- Free cancellation up to 24 hours before the experience starts.
- Hassle-free transfers between Reykjavik and Keflavik airport, with multiple pickup points available.
- The company is professional, always on time, and provides dedicated and hard-working staff.
Pricing and Guarantee

When it comes to Airport Transfers in Iceland, customers can expect affordable pricing and a guarantee of the lowest prices available. Booking in advance has several benefits, including securing a spot on the transfer and avoiding last-minute price surges.
Compared to other transportation options, such as taxis or rental cars, airport transfers offer a more cost-effective solution. Taxis in Iceland can be quite expensive, especially for longer distances, and rental cars come with additional costs like fuel and parking fees. Airport transfers, on the other hand, provide a fixed price that includes transportation from the airport to the desired destination.
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Booking Process
Customers who are interested in booking an Airport Transfer in Iceland can easily do so through a straightforward and convenient online process. When booking, customers have several options to choose from, such as selecting the date and number of travelers. The booking process is secure and allows customers to reserve their spot while staying flexible.
One of the benefits of booking an airport transfer in Iceland is the free cancellation policy, which allows customers to cancel their reservation up to 24 hours before the experience starts without any charges. This flexibility provides peace of mind to customers who may need to change their plans.
Duration and Ticket Details

The duration of an airport transfer in Iceland is approximately 1 hour and 15 minutes, providing passengers with a comfortable and efficient journey to their destination.
The transfer options offer flexibility for travelers, allowing them to choose a time that suits their schedule. Whether they prefer an early morning transfer or a late-night one, there are various duration options available to accommodate their needs.
Plus, for added convenience, mobile tickets are available for purchase. Passengers can simply download the ticket to their smartphones, eliminating the need for printed tickets or physical documentation. This ensures a hassle-free experience, allowing travelers to easily access their tickets and board the transfer without any complications.
With the convenient duration options and mobile ticket availability, airport transfers in Iceland provide a seamless and stress-free start to a memorable trip.
Overview of Airport Transfers

Airport transfers in Iceland provide a convenient and hassle-free way for travelers to move between Reykjavik and Keflavik airport. Here are some key features of airport transfers in Iceland:
Multiple pickup points: Travelers have the flexibility to choose from various pickup points, including their accommodation or nearby bus stops. This ensures that passengers can easily access the transfer service from different locations in Reykjavik.
Free WiFi on board: Passengers can stay connected during their journey with the availability of free WiFi on board the airport transfers. This allows them to share photos, stay in touch with loved ones, or plan their adventures while traveling between the airport and their destination.
Hassle-free transfers: Airport transfers in Iceland aim to provide a seamless experience for passengers. Arriving passengers are picked up right outside the airport, while departing passengers are conveniently picked up at their accommodation or nearby bus stops.
Drop-off point in Reykjavik: The airport transfers ensure that passengers are picked up and dropped off at the same or similar locations in Reykjavik, providing ease and convenience in reaching their desired destination.
Lack of Clear Communication on Pick-Up Spots

Despite the convenience and reliability of airport transfers in Iceland, there have been instances where the lack of clear communication on pick-up spots has caused confusion and inconvenience for passengers. Signage confusion and discrepancies in the Viator app have been major factors contributing to this issue. Passengers have reported difficulties in finding the correct bus at BSI (Bus Terminal) and have had to seek assistance after standing in the cold for extended periods of time. On top of that, the absence of signage on the bus itself has added to the confusion. The Viator app has also provided conflicting pick-up spots, causing passengers to wait at the wrong location. These communication gaps have resulted in delays and frustration for travelers, highlighting the need for improved clarity and consistency in providing pick-up information.
| Issues | Description | Impact |
|---|---|---|
| Signage Confusion | Lack of clear signage at BSI and on the bus | Passengers had difficulty finding the correct bus and had to seek assistance. |
| Viator App Discrepancies | Conflicting pick-up spots provided by the Viator app | Passengers waited at the wrong location, causing delays and frustration. |
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Difficulty in Finding the Hotel

After navigating the challenges of unclear pick-up spots, passengers have encountered another hurdle when trying to locate their hotel after getting off the airport transfer bus. Late arrival and navigation challenges have made it difficult for travelers to find their accommodations.
Here are four reasons why finding the hotel has proven to be a task:
Lack of signage: Passengers have reported a lack of clear signage indicating the direction to their hotel. Without proper guidance, they’re left to wander unfamiliar streets, especially when arriving late at night.
Limited directions from the bus driver: Unfortunately, the bus driver is often unable to provide specific directions to individual hotels. This leaves passengers dependent on their own navigation skills, which can be challenging in a new city.
Time-consuming search: Finding the hotel after getting off the bus has proven to be a time-consuming task for many passengers. It often takes them longer than anticipated, causing frustration and unnecessary stress after a long journey.
Lack of familiar landmarks: The unfamiliarity of the surroundings makes it difficult for passengers to recognize landmarks or reference points mentioned in their hotel directions. This further complicates their search and adds to the difficulty of finding the hotel.
Appreciation for Professionalism and Timeliness

Passengers have expressed their sincere appreciation for the professionalism and timeliness of the airport transfer service, highlighting the seamless experience they had with the company.
Customer satisfaction was evident as the company consistently delivered on their promises, ensuring punctuality and reliability. The staff was commended for being helpful, dedicated, and hard-working, contributing to the overall positive experience.
Passengers gave a 5-star rating, expressing their gratitude for the great service received. They mentioned that the services purchased were always delivered as promised, further emphasizing the company’s professionalism.
Plus, the flexibility and assistance provided by the operator were greatly appreciated. For instance, when a passenger missed the bus due to misjudgment of the pick-up time, the operator was understanding and managed to put them on the next bus without any extra charge.
This level of professionalism, timeliness, and flexibility has left passengers looking forward to using the company’s services again in the future.
Flexibility and Assistance Provided

Building on the positive experience of the company’s professionalism and timeliness, passengers also praised the flexibility and assistance provided by the airport transfer service.
Here are four reasons why passengers appreciated the flexibility and assistance options:
Flexible booking process: The airport transfer service allowed passengers to reserve their spot and pay later, offering them the flexibility to secure their spot while staying flexible with their plans.
Assistance with changing buses: Passengers appreciated the helpfulness of the staff in explaining the process of changing buses at the bus terminal, ensuring a smooth transition and reducing any confusion.
Clear communication: The airport transfer service ensured clear communication by providing timely information about pick-up spots, avoiding any confusion or wasted time.
Understanding and accommodating: Passengers who missed their scheduled bus due to misjudging the pick-up time were grateful for the operator’s understanding. The operator managed to put them on the next bus without any additional charges, showcasing their flexibility and willingness to assist customers.
Passengers were thankful for the flexibility and assistance provided by the airport transfer service, which enhanced their overall experience.
Common Questions
How Do I Know Which Bus to Take at BSI for the Airport Transfer?
To know which bus to take at BSI for the airport transfer, travelers can check the bus options and schedules provided. This will help them choose the right bus that matches their destination and departure time.
Are There Clear Signs on the Bus Indicating the Correct Route for the Airport Transfer?
Yes, clear signs indicating the correct route for the airport transfer are present on the bus. Passengers can easily identify the bus and ensure they are on the right route.
What Should I Do if the Pick-Up Spots Provided in the Viator App Are Different From the Actual Ones?
If the pick-up spots provided in the Viator app are different from the actual ones, the customer should immediately communicate with the tour operator for alternative pick-up options and clarification on the correct locations.
Will the Bus Driver Be Able to Provide Directions to My Hotel if I Am Having Trouble Finding It?
The bus driver is usually able to provide directions to the hotel if passengers are having trouble finding it. However, language barriers may make communication difficult, so it’s always helpful to have a map or address written down.
What Should I Do if I Miss the Scheduled Bus Due to a Misjudgment of the Pick-Up Time?
If a passenger misses the scheduled bus due to misjudgment of the pick-up time, they can explore alternative transportation options such as taxis or private transfers. To avoid this, it is important to carefully check the pick-up time and plan accordingly.
The Sum Up
To sum it up, airport transfers between Keflavik Airport and Reykjavik hotels in Iceland offer a convenient and hassle-free way for travelers to reach their accommodations.
With competitive pricing, a guarantee, and a straightforward booking process, passengers can secure their spot while staying flexible.
Despite some minor communication challenges, the professionalism, timeliness, and assistance provided by the transfer company have been highly appreciated by travelers.
These transfers ensure a smooth and enjoyable journey from the airport to Reykjavik.
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