I’ve discovered a real gem in Hakone that brings together traditional Japanese hot springs with modern luxury. During my visit to this upscale resort, I was immediately struck by the well-appointed rooms and exceptional service that earned it high marks from hundreds of fellow travelers. The indoor onsen (hot spring baths) are a highlight, and the spa treatments will melt away your travel fatigue. The Western and Japanese dining options hit the spot, and they even welcome four-legged friends in certain rooms.
On the downside, the room rates aren’t budget-friendly, and you’ll need to book well in advance during peak seasons. The location, while peaceful, requires some effort to reach from Tokyo – about a 2-hour journey.
This resort is perfect for travelers who want to splurge on a peaceful mountain retreat without sacrificing creature comforts. It’s especially suited for couples seeking romance, stressed-out city folks needing to recharge, and families who appreciate spacious rooms and reliable service. If you’re watching your yen or prefer to be closer to major attractions, you might want to look elsewhere.
This hotel was selected for our top 26 hotel picks in Gora Onsen, Hakone.
Good To Know
- The Hyatt Regency Hakone Resort and Spa is a highly-rated (8.7/10) hotel located in the scenic Hakone region of Japan, near popular attractions like Lake Ashi and Owakudani volcanic valley.
- The resort offers a variety of spacious room types, including Twin Rooms, Deluxe Twin Rooms, Executive Suites, and Dog Friendly options, catering to diverse guest needs.
- Dining options at the resort include a Dining Room serving Western cuisine, and The Living Room providing a la carte lunch and casual snacks, using fresh, local ingredients.
- The resort features the largest spa in the area, offering indulgent wellness experiences, as well as two indoor hot-spring baths for guest relaxation.
- The resort is highly praised for its attentive staff (9.2/10 rating) and cleanliness (9.3 rating), ensuring a comfortable and enjoyable stay.
Overview of the Hotel
The Hyatt Regency Hakone Resort and Spa is a high-end hotel nestled in the scenic Hakone region of Japan. Boasting an 8.7/10 rating from 628 reviews, the hotel offers easy access to popular attractions like Lake Ashi and Owakudani volcanic valley.
Guests can enjoy the hotel’s spacious rooms with marble baths, balconies, and modern amenities. The resort also features an area’s largest spa, two indoor hot-spring baths, and several dining options.
With a 45-minute drive from the JR Odawara Train Station and free shuttle service, the Hyatt Regency Hakone provides a convenient and luxurious escape for travelers seeking to explore the natural beauty of the Hakone region.
Accommodation Details
Spacious rooms await guests at the Hyatt Regency Hakone Resort and Spa, featuring marble baths, private balconies, and a host of modern amenities.
The hotel offers a variety of room types, including:
- Twin Rooms
- Deluxe Twin Rooms
- Executive Suites
- Dog Friendly options
Families are well-accommodated, with facilities for children and extra beds available upon request.
The hotel’s attention to detail ensures a comfortable stay, whether guests are seeking a relaxing retreat or an adventure-filled getaway in the heart of Hakone.
Dining Options
Guests at the Hyatt Regency Hakone Resort and Spa can indulge in a variety of dining options.
The Dining Room offers Western cuisine, serving breakfast and dinner, with reservations required. The Living Room provides a la carte lunch and snacks in a more casual setting.
Both restaurants utilize fresh, local ingredients to craft their menus. Guests can start their day with a hearty breakfast spread at The Dining Room, while the evening meal allows them to savor the flavors of the region.
Whether seeking a formal dining experience or a relaxed meal, the resort’s restaurants cater to various preferences and tastes.
Wellness Facilities
Complementing the resort’s elegant accommodations, the Hyatt Regency Hakone boasts the area’s largest spa, offering guests an indulgent wellness experience.
The spa features:
- 2 indoor hot-spring baths, providing a soothing respite
- Reflexology treatments and massages to alleviate tension
- Rejuvenating facial services for a personalized pampering session
- A tranquil ambiance to unwind and recharge
These comprehensive wellness facilities cater to guests’ diverse needs, ensuring a holistic and restorative stay at the Hyatt Regency Hakone Resort and Spa.
Guest Ratings and Feedback
Across reviews, guests have consistently praised the Hyatt Regency Hakone’s attentive staff, rating their service an impressive 9.2 out of 10.
The hotel’s cleanliness has also been recognized, with a 9.3 rating. Guests have highlighted the spaciousness and comfort of the rooms, as well as the cozy common areas, which are particularly appreciated during colder weather.
While some noted the resort may not be tailored specifically for families, many appreciated the available amenities for children.
Policies and Restrictions
The Hyatt Regency Hakone enforces a strict check-in and check-out policy, with guests able to access their rooms from 3:00 PM and required to depart by 12:00 PM.
The hotel has a children’s policy, charging additional fees for guests 13 and older. Pets aren’t allowed on the premises. Guests with visible tattoos may be prohibited from using the public bathing areas.
The cancellation policy varies by accommodation type, so guests must review the terms upon booking.
The hotel’s policies include:
- Strict check-in and check-out times
- Additional fees for children 13 and older
- No pets allowed
- Tattoo restrictions for public bathing areas
- Varying cancellation policies based on room type
Nearby Attractions
The Hyatt Regency Hakone Resort and Spa is conveniently located near several popular attractions in the Hakone region.
Just a 30-minute drive away is the scenic Lake Ashi, a picturesque lake surrounded by mountains. Visitors can take a boat cruise across the lake or ride the Hakone Ropeway for panoramic views.
Another must-see is the Owakudani volcanic valley, where guests can sample local black eggs boiled in the hot springs.
The hotel’s free shuttle service makes it easy to explore these nearby destinations.
With its prime location and excellent amenities, the Hyatt Regency Hakone Resort and Spa provides guests with easy access to the best that the Hakone area has to offer.
Accessibility and Transportation
The Hyatt Regency Hakone Resort and Spa is conveniently accessible, located just a 45-minute drive from the JR Odawara Train Station.
The hotel provides a free shuttle service for guests, but reservation is required.
To reach the resort, guests have the following options:
- Take the train to JR Odawara Station.
- Board the hotel’s free shuttle for the 45-minute ride to the resort.
- Arrange for private transportation, such as a taxi or rental car.
- Drive to the resort, with complimentary parking available on-site.
The resort’s location near popular attractions like Lake Ashi and Owakudani volcanic valley makes it an ideal choice for exploring the Hakone region.
Frequently Asked Questions
Does the Hotel Offer Any Special Packages or Seasonal Deals?
The hotel offers seasonal packages that include discounts on room rates, dining credits, and complimentary access to the spa. Deals are often available during off-peak seasons to attract more guests.
Are There Any On-Site Activities or Entertainment Options?
The resort offers an array of on-site activities and entertainment options. Guests can enjoy the expansive spa facilities, including hot spring baths, reflexology treatments, and massage services. The hotel also features a variety of dining experiences.
What Are the Standard Check-In and Check-Out Times?
The standard check-in time is 3:00 PM, and the check-out time is 12:00 PM. This is typical for many hotels, allowing guests to have their rooms ready by the afternoon and depart by noon.
Are There Any Discounts or Loyalty Programs for Returning Guests?
The hotel does not seem to offer any specific discounts or loyalty programs for returning guests based on the information provided. However, guests may want to inquire about any seasonal promotions or package deals upon booking.
Can Guests Request Early Check-In or Late Check-Out?
Guests can request early check-in or late check-out, but it’s subject to availability and may incur additional fees. The hotel’s standard check-in time is 3:00 PM and check-out is 12:00 PM.
The Sum Up
The Hyatt Regency Hakone Resort and Spa offers a luxurious and tranquil escape in the heart of Hakone, Japan. With spacious accommodations, world-class dining, and access to stunning natural attractions, this resort caters to the needs of every traveler. Whether seeking a relaxing spa experience, a family getaway, or a romantic retreat, the Hyatt Regency Hakone delivers an unforgettable stay in the serene beauty of the Hakone region.