In our review of this swanky hot spring hotel, we found a mix of highs and lows.
While it’s conveniently located near ski slopes and train stations, some guests might find the 23-mile trek to Zao Hotsprings a bit far.
The spa and restaurants are nice touches, but the overall experience could use some polishing.
That said, if you’re after a taste of Japanese-style luxury with modern comforts like free Wi-Fi and flat-screen TVs, this place fits the bill.
It’s best suited for travelers who don’t mind splurging a bit and are keen to explore the local food scene, especially seafood lovers.
Families or groups might appreciate the variety of room types, from twin to suites.
Just remember, it’s a 5-star price tag, so budget-conscious backpackers should look elsewhere.
Good To Know
- Hotel Symphony Sagae Onsen is a 5-star hotel located in Sagae, Yamagata Prefecture, Japan, offering amenities such as a spa, wellness center, and free private parking.
- The hotel is situated in a central location, with easy access to popular destinations like Zao Hotsprings Ski Resort and Tendō Station.
- Accommodations include a range of room types, including twin, single, Japanese-style, and suites with spa baths, all featuring free WiFi, private bathrooms, and flat-screen TVs.
- Onsite dining options include Sushiya, Yamaokiya, and Café Symphony, catering to various culinary preferences.
- While the hotel’s staff rating is high, the overall hotel rating indicates room for improvement in areas such as facilities, cleanliness, and value for money.
Hotel Overview
Hotel Symphony Sagae Onsen is a 5-star hotel situated in the city of Sagae, Yamagata Prefecture, Japan.
It’s located just 23 miles from the popular Zao Hotsprings Ski Resort and 6.1 miles from Tendō Station.
The hotel features a spa and wellness center, free private parking, air-conditioned rooms, and family rooms.
Guests can choose from various room types, including twin rooms, single rooms, Japanese-style rooms, and a suite with a spa bath.
Amenities in the rooms include free WiFi, private bathrooms, flat-screen TVs, and desks.
The hotel offers popular amenities like non-smoking rooms, free WiFi, free parking, and breakfast options.
Location and Distance
The hotel is situated in the city of Sagae, Yamagata Prefecture, Japan.
It’s located 23 miles from the popular Zao Hotsprings Ski Resort, making it a convenient option for those looking to hit the slopes.
Travelers can also easily access the hotel from Tendō Station, just 6.1 miles away, as well as Sakuranbo-Higashine Station, 9.1 miles distant.
Those arriving by air will find Yamagata Airport just 6.8 miles from the property.
The hotel’s central location allows guests to explore the surrounding region with relative ease, whether they’re interested in skiing, sightseeing, or simply enjoying the natural hot springs.
Accommodation Details
Guest rooms at Hotel Symphony Sagae Onsen come in a range of configurations to suit various traveler needs.
Guests can choose between twin rooms with baths, standard twin rooms, single rooms with bathrooms, twin rooms with bathrooms, Japanese-style rooms, and suites with spa baths.
All accommodations feature free WiFi, private bathrooms, flat-screen TVs, hairdryers, and desks.
The Japanese-style rooms come with six futon beds, while the suites offer two twin beds and four futon beds, providing flexibility for different group sizes.
Room Amenities
All rooms at Hotel Symphony Sagae Onsen come equipped with a range of amenities to ensure a comfortable and convenient stay. Each room boasts free WiFi, allowing guests to stay connected throughout their visit.
Plus, rooms feature a flat-screen TV and a private bathroom with a hairdryer, providing all the essentials for a relaxing stay.
The hotel also offers the following in-room amenities:
- Desk for getting work done
- Air conditioning and heating for temperature control
- Comfortable bedding for a good night’s sleep
These thoughtful touches make Hotel Symphony Sagae Onsen an appealing choice for travelers seeking a well-appointed accommodation.
Onsite Facilities
Though the hotel’s location may be somewhat remote, it offers an impressive array of onsite facilities to cater to guests’ needs and preferences.
The 5-star hotel boasts a spa and wellness center, providing a rejuvenating escape for visitors. Guests can also enjoy free private parking, ensuring convenient access to the property.
For those seeking to stay connected, the hotel offers complimentary high-speed WiFi throughout. The property further accommodates families with its family rooms, making it a suitable choice for those traveling with children.
Dining Options
The Hotel Symphony Sagae Onsen caters to guests’ culinary preferences with its varied dining options.
Guests can enjoy a hearty breakfast from the hotel’s Asian, buffet or à la carte offerings.
For lunch and dinner, the hotel features three on-site restaurants:
- The Sushiya, serving fresh sushi and sashimi.
- The Yamaokiya, offering traditional Japanese cuisine.
- The Café Symphony, providing a casual setting for Western-style meals.
Guests can also order room service or explore the local dining options in the nearby town of Sagae, known for its delectable seafood and regional specialties.
Guest Reviews
Scrutinizing the hotel’s guest reviews, one finds a mixed assessment of the overall experience at Hotel Symphony Sagae Onsen. While the staff receives high praise, with a rating of 7.9, the facilities, cleanliness, and comfort garner only mediocre scores. Value for money and location are also areas of concern, with ratings below 7.0. The free WiFi, however, is a bright spot, earning a 7.5 rating. The hotel maintains a 6.8 "Pleasant" rating, suggesting room for improvement across several key categories.
| Category | Rating |
|---|---|
| Staff | 7.9 |
| Facilities | 6.9 |
| Cleanliness | 7.2 |
| Comfort | 7.2 |
Booking and Policies
Booking and reserving a stay at Hotel Symphony Sagae Onsen is straightforward, with check-in available from 3:00 PM to 10:00 PM and check-out occurring between 5:00 AM and 10:00 AM.
The hotel’s policies vary by accommodation type, and guests can expect the following:
- No cribs or extra beds available for children.
- Pets aren’t allowed on the premises.
- The hotel accepts cash as the only payment method.
Cancellation and prepayment policies also vary by accommodation type, so guests are advised to review the details during the booking process.
The hotel’s direct, objective, and evaluative approach ensures a transparent and efficient booking experience for all visitors.
Frequently Asked Questions
Does the Hotel Offer Any Special Packages or Deals?
The hotel doesn’t seem to offer any special packages or deals based on the information provided. There’s no mention of discounts, promotions, or bundled services beyond the standard room types and amenities.
What Are the Nearby Tourist Attractions and Activities?
The hotel is situated near several popular tourist attractions, including the Zao Hotsprings Ski Resort, Tendō Station, Sakuranbo-Higashine Station, and Yamagata Airport. Guests can enjoy a range of outdoor activities and transportation options during their stay.
Are There Any Discounts or Offers for Solo Travelers?
The hotel doesn’t appear to offer any discounts or special offers for solo travelers based on the information provided. However, the hotel’s amenities and location may still make it a convenient and pleasant choice for individual guests.
Does the Hotel Have a 24-Hour Concierge Service?
Yes, the hotel has a 24-hour concierge service to assist guests with any requests or inquiries they may have throughout their stay. This provides guests with a high level of convenience and support.
What Is the Policy for Early Check-In or Late Check-Out?
The hotel’s check-in and check-out times are strictly enforced. Early check-in or late check-out is generally not allowed, though guests may be able to store their luggage before or after their stay.
The Sum Up
Hotel Symphony Sagae Onsen offers a luxurious and rejuvenating stay in Yamagata. Its convenient location, well-appointed accommodations, and extensive amenities make it an appealing choice for travelers seeking a relaxing getaway. While the high-end facilities and attentive service come at a premium, the hotel’s commitment to providing a memorable experience is evident, making it a top option for those seeking a luxurious retreat in Japan’s picturesque countryside.