Hotel New Otani Hakata Review

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In our experience, this sleek Fukuoka hotel is a real gem for travelers who want to be in the heart of the action.

You’ll be just a hop, skip, and a jump from the subway, making it a breeze to zip around town. The rooms are comfy and well-equipped, and you’ve got plenty of dining options right at your fingertips.

Now, let’s be honest – it’s not all sunshine and rainbows. The hotel can get pretty busy during peak seasons, and some folks might find the rooms a tad on the small side.

But hey, that’s par for the course in many Japanese cities.

This place is perfect for city slickers who want to make the most of Fukuoka’s vibrant atmosphere.

If you’re a foodie, a shopping enthusiast, or just love the hustle and bustle of urban life, you’ll feel right at home here.

It’s also great for business travelers who need quick access to transportation and meeting facilities.

Just remember to book early to snag the best rates!

This hotel was selected for the top 26 hotels in Fukuoka.

Good To Know

Hotel New Otani Hakata - Good To Know

  • Conveniently located in Fukuoka, just a 1-minute walk from Watanabe-dori Subway Station and a 3-minute subway ride to the Tenjin area.
  • Offers a range of room types, including Moderate Twin, Double, Executive, and Japanese-style rooms, all equipped with modern amenities.
  • Features four on-site restaurants serving diverse cuisines, from casual Japanese to fine dining European and Chinese options.
  • Provides a variety of guest facilities, including a 24-hour front desk, room service, a bar, and a business center.
  • Highly rated by guests for its convenient location, spacious and clean rooms, and excellent staff service, with an overall rating of 8.2 out of 10.

Overview and Location

Hotel New Otani Hakata - Overview and Location

The Hotel New Otani Hakata is located in the heart of Fukuoka, just a 1-minute walk from Watanabe-dori Subway Station.

It’s a 3-minute subway ride to the bustling Tenjin area and a 5-minute drive to both the JR Hakata Shinkansen Station and the popular Canal City shopping mall.

Guests can easily access Fukuoka Airport, which is just a 30-minute drive away, with direct airport buses available nearby.

The hotel is rated 8.2 by 1,372 guests, who appreciate its convenient location and accessibility to key attractions and transportation hubs in the city.

Room Types and Amenities

Hotel New Otani Hakata - Room Types and Amenities

Offering various room types to suit diverse guest needs, the Hotel New Otani Hakata caters to a wide range of travelers.

The accommodation options include Moderate Twin, Double, Executive, and Japanese-style rooms, each equipped with free Wi-Fi, flat-screen TVs, refrigerators, and en suite bathrooms with hairdryers and toiletries.

The hotel also features four on-site restaurants serving Japanese, international, European, and Chinese cuisines.

Additional amenities include a 24-hour front desk, room service, a bar, and family rooms.

With a focus on guest comfort and convenience, the hotel provides a well-rounded experience for both business and leisure travelers.

Dining Options

Hotel New Otani Hakata - Dining Options

Hotel New Otani Hakata features four on-site restaurants catering to a variety of culinary preferences. Guests can enjoy authentic Japanese cuisine at Senbazuru, global fare at Green House, European dishes at Castillian Room, or Chinese specialties at Taikan-en. The restaurants offer a range of dining experiences, from casual to fine dining. To provide an overview:

RestaurantCuisineHoursDress Code
SenbazuruJapanese7:00 – 22:00Casual
Green HouseInternational7:00 – 22:00Casual
Castillian RoomEuropean11:30 – 14:30, 18:00 – 21:30Smart Casual
Taikan-enChinese11:30 – 14:30, 18:00 – 21:30Smart Casual

With this diverse dining selection, the hotel ensures guests can satisfy any culinary craving during their stay.

Guest Facilities

Hotel New Otani Hakata - Guest Facilities

Complementing its varied dining options, Hotel New Otani Hakata provides guests an array of modern facilities to enhance their stay.

Rooms feature free Wi-Fi, flat-screen TVs, and en suite bathrooms with hairdryers and toiletries. Guests can enjoy 24-hour front desk service, room service, and access to a bar.

The hotel also offers family rooms, catering to travelers with children. Additional amenities include a 24-hour fitness center and a business center for work needs.

With its well-appointed facilities, Hotel New Otani Hakata ensures a comfortable and convenient experience for all guests.

Guest Reviews and Ratings

Hotel New Otani Hakata - Guest Reviews and Ratings

Many guests have praised Hotel New Otani Hakata, rating it an impressive 8.2 out of 10 based on over 1,372 reviews.

Guests commonly highlight the hotel’s spacious, clean rooms and excellent staff service, which is rated 9.0. The hotel’s breakfast variety, especially the Japanese options, also received positive feedback.

However, reviews were mixed on the facilities and room amenities, with overall comfort rated 8.7. Couples particularly appreciated the hotel’s convenient location, rating it 8.3 for two-person trips.

With prompt check-in, flexible policies, and additional safety measures in place, the Hotel New Otani Hakata offers a well-rounded guest experience.

Check-in and Policies

Hotel New Otani Hakata - Check-in and Policies

According to the hotel’s policies, check-in is available from 14:00, and guests must check out by 11:00.

Upon arrival, guests are required to present a valid photo ID and provide a credit card for incidentals.

Cancellation and prepayment policies vary by accommodation type, so guests should review the details prior to booking.

Children of any age are welcome, but those 13 and older are charged as adults.

Unfortunately, pets aren’t allowed.

Groups booking more than six rooms may be subject to additional policies.

The hotel accommodation tax isn’t included in the room rate and is charged per person, per night.

Safety and COVID-19 Measures

Due to the ongoing COVID-19 pandemic, the hotel has implemented additional safety measures to protect guests and staff.

Accommodation tax per person per night isn’t included in the price. Guests are encouraged to inform the hotel of their expected arrival time in advance.

The hotel offers a range of languages spoken, including English, Japanese, Korean, and Chinese, to cater to diverse needs.

Safety is of the utmost importance, and the hotel continues to follow all necessary precautions to ensure a comfortable and secure stay for all visitors.

Language Support

The hotel’s linguistic diversity allows it to cater to guests from various backgrounds.

Its multilingual staff can communicate in English, Japanese, Korean, and Chinese, ensuring a seamless experience for international travelers.

Whether checking in, ordering room service, or requesting assistance, guests can feel at ease expressing themselves in their preferred language.

This commitment to cross-cultural understanding underscores the hotel’s dedication to providing exceptional service and creating a welcoming environment for all.

With its diverse language capabilities, Hotel New Otani Hakata ensures that guests from around the world can fully enjoy the Hakata hospitality experience.

Frequently Asked Questions

Are There Shuttle Services to Nearby Attractions?

The hotel offers direct airport buses to Fukuoka Airport, which is a 30-minute drive away. However, it does not appear to provide shuttle services to nearby attractions like the JR Hakata Shinkansen Station or Canal City shopping mall.

What Is the Hotel’s Sustainability and Eco-Friendly Practices?

The hotel doesn’t explicitly mention its sustainability practices, but it offers amenities like free Wi-Fi and environmentally-friendly toiletries, suggesting a commitment to reducing its environmental impact. Guests can inquire about the hotel’s eco-friendly initiatives during their stay.

Can I Request Early Check-In or Late Check-Out?

Guests can request early check-in or late check-out, but they’re subject to availability and may incur additional fees. The hotel’s policies on check-in and check-out times should be confirmed when making the reservation.

Are There Any Special Offers or Packages Available for Bookings?

The hotel offers various package deals, such as discounts for extended stays or combination packages with local attractions. Guests should check the hotel’s website or contact the front desk for the latest special offers and promotions.

Does the Hotel Provide Any Activities or Tours for Guests?

The hotel doesn’t appear to offer any on-site activities or tours for guests. However, the staff can likely provide recommendations for local attractions and experiences to enjoy during a stay. Guests should inquire at the front desk for suggestions.

The Sum Up

The Hotel New Otani Hakata offers a luxurious and convenient stay in the heart of Fukuoka. With its prime location, diverse accommodation options, and exceptional dining experiences, the hotel caters to the needs of both business and leisure travelers. Consistently high guest ratings and its commitment to safety and hospitality make it an ideal choice for those seeking a memorable stay in the city.